801 Truxtun Avenue, Bakersfield, CA 93301, United States
#7 of 55 hotels in Bakersfield
Guests' ChoiceBased on 325 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
8.7
Facilities
8.7
Staff
8.8
Value for money
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 April 2024
Maria
United StatesGreat Stay , very friendly staff will definitely stay here again.
Stayed in April 2024
Reviewed: 22 April 2024
Tani
United StatesIt is downtown so there are some homeless people in the area but hotel does have security. We felt safe.
Great for anyone attending an event at the Mechanics Bank next door.
Stayed in April 2024
Reviewed: 8 March 2024
Sergio
United StatesThere was not many places for food options
Clean easy to get to. Convenient
Stayed in February 2024
Reviewed: 5 February 2024
Sandi
United StatesEverything was great
Stayed in February 2024
Reviewed: 25 January 2024
Janet
SwitzerlandWe had to book in the middle of the night in an emergency situation and the hotel staff were very helpful. They went the extra mile to help us and it was greatly appreciated.
Stayed in November 2023
Reviewed: 2 November 2023
Indie
United StatesYou could hear other rooms and doors. It constantly sounded like people were coming in your room. Needed a soap dish!!!!
Stayed in October 2023
Reviewed: 22 October 2023
John
United StatesNothing
Ev chargers great security
Stayed in October 2023
Reviewed: 13 October 2023
Amie
United StatesThe thermostat was hard to navigate and it got hot and the air would turn off before it reached the degree we tried to set it at.
Nice hotel, clean & close to venue and the way they had security at front and yiu had to scan your card to get to thenfloor you wanted and could onlyngo to that floor. and the way the employees navigated the elevators for a huge crowd of people. Very organized
Stayed in September 2023
Reviewed: 17 September 2023
Corey
United StatesRoom wasn't ready at check in. Had over 30 minute wait for a clean room
Absolutely perfect place to.stay if attending an event at The Mechanics Bank Arena. Right next door.
Stayed in September 2023
Reviewed: 11 September 2023
Jeff
United StatesGreat service at check-in and at the restaurant. Clean and very comfortable room. Great value for the money.
Stayed in September 2023
Reviewed: 3 September 2023
Ellen
United StatesNothing. The room had no view.
Close to what we wanted to do. Convenient to airport.
Stayed in August 2023
Reviewed: 21 August 2023
Angelic
United StatesOther guest were disrespectful, very loud in common areas.
Very polite employees. Rooms were clean.
Stayed in August 2023
Reviewed: 12 August 2023
Stephanie
United StatesThe front desk associate was super friendly and helped me out with any questions. Check in was quick and easy. I really liked the security they have through out the hotel, this is the main reason I will be back with my kids. The room was exceptionally clean. Bed was comfortable and the showers were clean and showers were pleasant. We attended a show at the arena and I was surprised that it’s literally connected to the hotel. This will be our permanent hotel when we travel out here.
Stayed in August 2023
Reviewed: 12 August 2023
Martin
GermanyToilet.and shower were very loud; not nice at all if other people in the room are trying to sleep.
Hotel staff was very friendly and accommodating.
Stayed in August 2023
Reviewed: 6 August 2023
Patsy
United StatesLovely room, facility was very clean. Every staff member was smiling, friendly greeting.
Stayed in August 2023
Reviewed: 24 July 2023
Ricky
United StatesThat you had to pay to use the microwave lol
Nice and organized
Stayed in June 2023
Reviewed: 6 July 2023
Elizabeth
United StatesDidn't like that there was a generic menu instead of a full menu. And that the generic menu stayed the say with no expecptions.
I liked that there was a resturant in the hotel, the pool was accessable and there was a lounge area
Stayed in July 2023
Reviewed: 5 July 2023
Darius
Lithuaniahad problem with the breakfast, we booked for 2 adults and 2 kids, booking confirmed breakfast included, after breakfast they asked to pay for 2 kid in addition, but finally we figured out. rooms need renovation for sure.
Stayed in June 2023
Reviewed: 25 June 2023
Leslie
United StatesIt was a perfect stay so there's nothing bad to say.
It was a great stay, and my sister and I loved the restaurant's food, especially the good burgers! The room was great, as well as the bathroom amenities. The front desk was professional and welcoming, and we even had a ride by one of the staff to the bus station. Customer service was outstanding.
Stayed in May 2023
Reviewed: 8 June 2023
Yotam
IsraelThe Spa was warm but didn't work.. I think it's something you should mention to your guests.
We arrived late and charged up early, the basic stuff was nice.
Stayed in June 2023
Reviewed: 5 June 2023
Jacob
United Statesnothing. it was awesome
location and convenience
Stayed in May 2023
Reviewed: 29 May 2023
Carmen
United StatesLate check in
Clean
Stayed in May 2023
Reviewed: 4 April 2023
Daniel
United StatesLike
Stayed in April 2023
Reviewed: 1 April 2023
Nathaniel
United Statesafter first nite maid service did not clean room and leave fresh towels. children from room 417 were up before 7 am running up down hall, screaming loud talking and so were the parents talking loudly in hall, waking us up. terrible, experience.
0did not get breakfast with you
Stayed in March 2023
Porto Santo, Portugal
Siem Reap, Cambodia
Kolkata, India
La Manga del Mar Menor, Spain
Gili Trawangan, Indonesia
Rethymno Town, Greece
Naples, Italy
Belgrade, Serbia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content