321 Grant Avenue, Union Square, San Francisco, CA 94108, United States
#93 of 221 hotels in San Francisco
Guests' ChoiceBased on 1092 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
9.4
Facilities
8.0
Staff
8.5
Value for money
8.2
Free WiFi
7.7
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End of dialog contentReviewed: 2 June 2024
T
United StatesA bit cramped getting into the bathroom.
Great location near so many places.
Stayed in May 2024
Reviewed: 27 May 2024
Tara
United StatesThere was a smell coming from the toilet even though the bathroom itself was very clean. It might just be that the toilet itself is old. When we closed the bathroom door, we couldn't smell it anymore, so it wasn't too big of a deal. I also wish the view would have been better, especially since I selected "room with view." Personally, I wouldn't have labeled this room as one with a view because we could only really see the buildings right next to us. However, the room itself was so pretty and comfortable that we didn't much mind.
Very comfortable bed and very clean room! Loved that we could open the windows for fresh air, and the curtains were beautiful blowing in the breeze. Our room only came with 1 caffeinated coffee pod, but when we asked them to bring us up more, the coffee arrived within 5-10 minutes. The location was amazing - right across from the Dragon Gate entrance to Chinatown. Plenty of cute bars and eateries just outside of the hotel. We'd definitely stay here again!
Stayed in May 2024
Reviewed: 26 May 2024
Hannah
United KingdomThe walls are very thin between rooms and every morning you could hear people coming and going.
The property was in a convenient and safe location, the staff were extremely friendly, I’m not sure of their name however one person was particularly friendly (I think it was Ivet?).
Stayed in May 2024
Reviewed: 26 May 2024
Yihan
TaiwanShower area isn't fully separated, floor get wet easily. Room isn't spacious, it's hard to open up to three 29" luggage
great location, friendly staff, comfort room
Stayed in May 2024
Reviewed: 22 May 2024
Camilla
New Zealandnothing - more room would’ve been nice but it’s an old building!
central location, clean, comfortable, quiet, nicely designed, excellent staff on front desk
Stayed in April 2024
Reviewed: 20 May 2024
Janfnq
AustraliaNo complaints from me except it was more expensive than other hotels in the same area which also provided breakfast
Hotel 32One is in a great location. Right next to Chinatown and 5 minute walk to cable tram and 10 minute walk to wharf. The room was cosy, modern and a good size
Stayed in May 2024
Reviewed: 17 May 2024
René
NorwayGreat location, quiet and clean.
Stayed in May 2024
Reviewed: 13 May 2024
Mauro
BrazilOld elevator and price little high - even for SFO
Great room - very clean and modern. the locations is perfect - easy access and nice / safe neighborhood with good restaurants. the staff is very polite
Stayed in May 2024
Reviewed: 8 May 2024
Anne
SwitzerlandThe hotel is well located and we could walk pretty much everywhere. Chinatown, where you can buy little souvenirs is just next door. There are plenty of restaurants where to eat various food and museums are nearby. There are also the famous old tramways you can hop on in the neighborhood to have the full San Francisco experience.
Stayed in April 2024
Reviewed: 3 May 2024
Juan
United StatesThe room is a little on the smaller side, but that wasn’t a huge deal. Main concern was the shower. Water would come out through the edge of the glass partition. We put a towel on the side to capture it so it wasn’t a major issue.
Great location! Near Chinatown. Facilities were clean. Nice and breezy fan. Staff was nice. Free drink for bar right next door was nice! Overall happy with our decision. Other hotels in the area seemed to be nice with the rooms but location reviews stated there were issues with the un-housed being outside. That was not the case here. Felt very safe. Fried in room was nice and there is a microwave downstairs you can use.
Stayed in April 2024
Reviewed: 1 May 2024
Diana
SingaporeToilet door could not be shut properly, and hot water kettle had to be requested. Heating didn't seem to be working but wasn't a huge issue.
Room was decently sized. Location was central and easy to get to from the BART train station. Super pleased that we managed to get an early check in around 12pm.
Stayed in April 2024
Reviewed: 24 April 2024
Jade
United KingdomThe lift was very old and slow. It then stops and has a split second before it opens so if your anxious of lifts avoid. There is only one lift so if you do get stuck as least it won’t be long before anyone notices. We were also in a room next to the lift shaft so could hear it creaking up and down all night.
The shower was great, very modern and powerful. The location was ideal for Chinese town and not too far to get taxi to pier for Alcatraz so was quite cheap. You can walk but it was very early when we left and had to be there at 8am. Bed was super comfy and there was a coffee maker in the room
Stayed in March 2024
Reviewed: 18 April 2024
Dragana
Serbiaheating was not working, not enough hot water
location, very friendly and helpful staff
Stayed in April 2024
Reviewed: 11 April 2024
Dmitry
SpainWe had problems with heating, but it was quickly resolved by staff providing us heater.
Location is great! Big recently renovated room.
Stayed in March 2024
Reviewed: 18 March 2024
Thalita
United StatesNo microwave in the room
The rooms are brand new
Stayed in January 2024
Reviewed: 17 March 2024
Matt
United KingdomNice location next to Chinatown, clean room and friendly staff.
Stayed in March 2024
Reviewed: 6 March 2024
Dalena
United StatesThe heater did not work in my room during my stay, hot water ran out couple times
Great location, friendly staff, affordable rooms in prime location
Stayed in January 2024
Reviewed: 6 March 2024
Mikki
United KingdomCould hear some noise from other rooms in the building but I guess it’s because it’s an old building
Lovely clean room and great location with complimentary coffee
Stayed in March 2024
Reviewed: 1 March 2024
Fatim-zahra
FranceI particularly disliked the way the reception staff tried to make us pay for an upgrade at the checkin by telling us that the room is going to be too small for 2 adults and a baby, even though the room description said it was suitable for the 3 of us. Turned out that the room was indeed spacious, but the bed was too small for 2 adults (again, even though the room description said it was a 2 adults bed). That said, I have a question to the hotel : why do you sell rooms with beds supposed to fit 2 adults and then say to clients that the bed is gonna be too small for them ?
The hotel is very well located and the rooms are spacious and recently renovated.
Stayed in February 2024
Reviewed: 1 March 2024
Raquel
United StatesLocation is very convenient, rooms are nothing special but have everything you need, are clean and it all works - good value for money compared to others in the area.
Stayed in February 2024
Reviewed: 22 February 2024
Maxim
AustraliaFriendly staff. Very smooth check in/out process. Very clean environment. Quiet. Good location.
Stayed in February 2024
Reviewed: 20 February 2024
Kim
AustraliaThe hot water taps in shower were difficult to work out. They turn central room heating off around 10:30pm - 7am. It was winter so I was cold esp. as no carpet. Staff were not friendly or helpful. Lift was slow - I used the stairs whenever I could.
Well located. Well priced. Safe was easy to use. Windows opened. Very clean. Comfortable bed.
Stayed in February 2024
Reviewed: 16 February 2024
Aiden
United StatesParking is an extra $42 for just a day.
Soundproof, comfortable, everything you need, very clean (other than a sock left under the bed)
Stayed in February 2024
Reviewed: 16 February 2024
Simin
United StatesI need to work but literally I was not able to do that because the speed of internet was very less!
Everything was good!
Stayed in February 2024
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