128 Jones Street, Tenderloin, San Francisco, CA 94102, United States
#218 of 223 hotels in San Francisco
Guests' ChoiceBased on 231 hotel reviews
5.0Cleanliness
5.7
Comfort
5.6
Location
5.1
Facilities
5.6
Staff
7.0
Value for money
6.0
Free WiFi
6.4
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End of dialog contentReviewed: 3 March 2024
Gomez
United StatesWhat I didn't like Is that one of the Mexican Housekeeper was rude. She try to come in my room without knocking and my daughter was on the otherside of the door. On the 3rd floor The people above me where Banging on the floor and wall. And there is a lot of druggies on that floor being loud at night. Owner and wife is nice
That the owner and his wife were every sweet, Updated me to a room with a bathroom.q
Stayed in March 2024
Reviewed: 19 December 2023
Mona
NorwayNo elevator.
It was central.
Stayed in December 2023
Reviewed: 3 October 2023
Sam
United KingdomOnly issue I had was that I had to wait for my room to be cleaned when I arrived at check in time.
Pleasant stay and owners let me drop my bag in the office as I arrived early!
Stayed in October 2023
Reviewed: 30 August 2023
Pinghung
TaiwanThe soundproofing of the room wasn't very good, I can hear the people from the next room talking. And the street around the location is a bit messy.
The staffs are really nice, they provided the luggage storage service. But overall it was a pleasent staying.
Stayed in July 2023
Reviewed: 31 March 2023
Mikel
United StatesA coffee pot in room
Stayed in March 2023
Reviewed: 8 February 2023
Kyle
United StatesOnce you take a walk up the stairs you immediately realize what kind of property you have purchased for the night. There is a public shower for rooms that do not have showers within them. The room smelled of cigarettes and there was trash, dust, and the bed had a simple sheet with no cover. The bed wasn't even attached to the head board. I'm 6'4'' , the "queen sized bed" was actually a full sized bed and I couldn't not fit. That's false advertisement. There were cigarettes in the window sill. The TV was not functional. I had to leave immediately.
Service was quick and I was able to check in with ease.
Stayed in February 2023
Reviewed: 5 December 2022
Mireia
United StatesThe room and the bathroom was dirty. Super noisy.
Stayed in December 2022
Reviewed: 7 November 2022
Dirceu
BrazilBath
The comunicativo was not good in the check-in. Room ok, bath a disaster, it was really not clean.
Stayed in October 2022
Reviewed: 2 November 2022
Paul
United Statessmall and in the ghetto felt like a high priced hostel
staff was trash and overpriced parking close
Stayed in October 2022
Reviewed: 26 October 2022
Liana
AustraliaLocation
Room was small but clean
Stayed in October 2022
Reviewed: 3 October 2022
Denislav
BulgariaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 25 September 2022
Nanavargas
United StatesThere is no air conditioning and the room is hot, there is a fan but barely does much. Bed was hard with only two thin pillows. There was a large gap between the floor and the bottom of the door to the hallway. It is not a sound proof room and you could see the hallway light coming through all night.
The blinds were dusted and TV was big. Disposable toothbrushes
Stayed in September 2022
Reviewed: 5 September 2022
Mel
PanamaDespite being a few blocks from Union Square, there were homeless people outside the hotel and along the street. I did not feel very safe walking at night
Very nice staff!
Stayed in September 2022
Reviewed: 5 September 2022
Herrera
United States1. Room had no central cooling. Common for SF but still, it was 85° at night. At least there was a fan even if it was sub par it was just enough to sleep. 2. everything was diluted. Literally. From coffee to shampoo. Everything is about 20% potency. 3. Towels small and scratchy. Toilet paper was thin and cheap. 4. Area was tenderloin. Don't get it wrong. Definitely shady. Not nearly as bad as summer 2020 or 2021. I wasn't afraid to walk outside at night this time.
Friendly staff. They lived there so coming in late or Early didn't really matter. Bedding was good.
Stayed in September 2022
Reviewed: 22 August 2022
Bayarmagnai
United StatesRate
Stayed in August 2022
Reviewed: 15 August 2022
Christopher
United StatesRoom and fridge could be cleaner.
Good desk service.
Stayed in August 2022
Reviewed: 13 August 2022
Mj
United StatesAlmost everything
the microwave and fridge
Stayed in August 2022
Reviewed: 13 July 2022
Anna
AustriaThe room was tiny, dark and it smelled bad. The neighbourhood is a bit scary, so I wouldn't recommend staying out late there.
Stayed in July 2022
Reviewed: 10 July 2022
Adrien
Australiathe property is not well insulated with sound and noise - horrible to sleep with a street full of cars with loud music - and heaps of people in the street sadly
availability of the room before actual checkin time
Stayed in July 2022
Reviewed: 16 May 2022
Alayna
United StatesThe room was hot, bathrooms not clean
The price
Stayed in May 2022
Reviewed: 10 May 2022
Mackenzie
United StatesI didn't like how hot the room was. Hot stagnant air even with the windows open. Our room was consistently at 80 degrees. Our windows were completely bricked off which made it impossible to get a breeze (see picture).
I liked that the water was hot, the bed was clean and comfy, and that there was a mini fridge and microwave available.
Stayed in May 2022
Reviewed: 17 April 2022
Slupecki
United StatesTable fan was very dusty/dirty (almost looked worthy of throwing into the garbage). Sink in the 3rd floor shared bathroom (across from my room) was literally tearing off from the wall. I addressed both concerns to the hotel staff, but overall, this is not acceptable! Also, the location is within a rather rough part of downtown San Francisco (crime).
Cozy, quiet room.
Stayed in April 2022
Reviewed: 22 February 2022
Ben
United StatesElectronic lock on the door was broken so we couldn't even get into our room at first. Had to go up and down the stairs several times to get someone to come look at it and let us into the room with a key. Then we are in the room but can't leave because the door isn't working. Eventually a guy came to change the batteries in the door lock and then it all worked.
Stayed in February 2022
Reviewed: 22 October 2021
Hans
Costa Ricabad neighborhood, a lot of homeless around, I think they didn’t change sheet from las guest, you get what you paid
nice Staff very helpful and also the cleaning lady
Stayed in October 2021
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