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  5. Reviews of Baymont Inn & Suites by Wyndham Florence

Reviews of Baymont Inn & Suites by Wyndham Florence 2 stars

1826 West Lucas Street, Florence, SC 29501, United States

#35 of 40 hotels in Florence

Guests' Choice

Review score

Based on 1236 hotel reviews

5.0

Score breakdown

  • Cleanliness

    5.6

  • Comfort

    5.9

  • Location

    7.1

  • Facilities

    5.4

  • Staff

    7.1

  • Value for money

    6.3

  • Free WiFi

    6.8

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Showing 1 – 25

  • Reviewed: 20 May 2024

    4.0
    Just an old uncared for building the room was nasty
    • Leisure trip
    • Couple
    • 1 King Bed, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The one was not clean. Cigarette butts were left in a candle but was a nonsmoking room. Microwave was filthy. Mold was on bathroom ceiling. Light fixture broken and lock on the door broken.

    The Receptionist was very sweet and she was good

    Stayed in May 2024

  • Reviewed: 15 May 2024

    5.0
    Not what we expected.
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Non-Smoking
    • Stayed 1 night

    It seemed to us that the room wasn't cleaned or replenished properly. There was only one bath towel and no cups. Other supplies were missing also. The fridge was and TV were unplugged as there was a problem with too many things to plug and some were too far from the power bar. We just gave up instead of trying to figure it out No chair or desk. Toilet was backed up. I think there was some communication as to the state of readiness for occupancy of our room between the staff. We ere tired and didn't want to move all our stuff to another room, so we sucked it up. Front desk person was awesome, however.

    The front desk person was very friendly and helpful. The room was very quiet, The bed was very comfortable, A Cracker Barrel restaurant was a short walk away as well as a McDonald's. The bathroom was clean.

    Stayed in April 2024

  • Reviewed: 6 May 2024

    4.0
    Take the bad with the good.
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Non-Smoking
    • Stayed 1 night

    The whole atmosphere was dim, dingy and poorly furnished. We understand when the rental charge is so low. Make the best of it, lots of hot water in a great shower and a good nights sleep.

    No cups or glasses, no toilet paper, the TV remote didn't work, and very thin towels. , what else can I say. The entire room needs updating, painting, rearranging and furnishing. It's hard to do when rents are only $49 per night, including breakfast. The staff was friendly and knew their jobs. Breakfast was slim, but coffee, sausage and grits were really good. We'd return because of the price.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    4.0
    This hotel has seen better days
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Microwave and refrigerator did not work, even though plugged in

    Location just off the highway

    Stayed in April 2024

  • Reviewed: 25 April 2024

    4.0
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 14 April 2024

    5.0
    Not happy. Will never stay here again.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Requested Room to be cleaned and fresh towels and it didn’t happen. I had to go ask for towels and the desk clerk gave me one towel and one washcloth, there were two of us staying. Room also smelled like cigarettes and it’s suppose to be a non smoking facility. Also the sheets on the beds were dirty. We did not sleep under or on the sheets. Poor housekeeping. Also knots were coming up from the sink.

    The convenience

    Stayed in April 2024

  • Reviewed: 25 March 2024

    4.0
    Dissapointing
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Left wallet in bedroom when we called same day, noone found it and never asked us our info in case it turned up. Very disappointed in honesty. Burn holes in sheets , so gave us new room. Lazy staff at breakfast, no butter to put on toast one jam and we were second ones there, garbage hadn't been emptied in breakfast area so had to pile it on top. Staff watching TV in back so noone to ask for anything. Will not be back especially about wallet not being turned in when it was on table.

    Bed was comfy

    Stayed in March 2024

  • Reviewed: 24 February 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Unclean, bad management. Unprofessional no hospitality experience at all.

    Nothing

    Stayed in January 2024

  • Reviewed: 22 February 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The price and location worked for me just needed a bed for my head it is halfway on my travels.. in and out and on my way to Florida didn’t see any bugs this time, no yogurt either😔

    Stayed in February 2024

  • Reviewed: 20 January 2024

    5.0
    Passable
    • Family with young children
    • Business King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was dirty and I had to clean it myself

    Stayed in January 2024

  • Reviewed: 15 January 2024

    5.0
    Hit or Miss Stay
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Uhh , the staff was a bit unorganized even the manager was lost . I wouldn’t recommend for more than a 2 day stay .

    It was near a lot of things and right off the high way

    Stayed in November 2023

  • Reviewed: 3 December 2023

    4.0
    Very disappointed at the condition of the room
    • Leisure trip
    • Couple
    • 1 King Bed, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was dirty and the heat didn't work properly and the whole facilities were just poor at best

    The staff was very friendly

    Stayed in November 2023

  • Reviewed: 29 October 2023

    5.0
    Needs air conditioner one that works
    • Leisure trip
    • Family with young children
    • 1 King Bed, Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Didn't like being out upstairs being disabled it was hard climbing up the stairs.

    The stay was ok

    Stayed in October 2023

  • Reviewed: 21 October 2023

    5.0
    Need a shower curtain
    • Leisure trip
    • Family with young children
    • 1 King Bed, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No shower curtain or trash can

    Price is reasonable

    Stayed in October 2023

  • Reviewed: 21 October 2023

    5.0
    Decent
    • Business trip
    • Couple
    • 1 King Bed, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No bath towels or wash cloths in the room

    Stayed in October 2023

  • Reviewed: 12 October 2023

    5.0
    Passable
    • Family with young children
    • Business King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    No room servicw

    Stayed in October 2023

  • Reviewed: 10 October 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • 1 King Bed, Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No towel, no wash clothes,

    Clean, great value

    Stayed in October 2023

  • Reviewed: 9 October 2023

    4.0
    It was alright until the staff member disrespected our privacy.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I truly didn't like how the staff member came knocking on the door around 10:15 especially since check out time was at 11 I feel like that was very disrespectful especially since we had the do not disturb sign on the door....I feel like we didn't need to be reminded of the checkout time especially since we were well aware of it. I won't be staying here again because of that

    How the front room and bedroom was separated.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    5.0
    Ok
    • Business trip
    • Solo traveller
    • Business King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Door didn't close properly, lots of people hanging around smoking. Two towels for 2 days. Very thin towels. Was ok.

    Comfortable bed.

    Stayed in September 2023

  • Reviewed: 1 October 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not very clean

    Location and price

    Stayed in September 2023

  • Reviewed: 30 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • 1 King Bed, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We were missing 4 light bulbs. The glass on the picture was broken. The pool was a disgusting green color. The two closest ice machines were non-functional. And, the extra lock on the door was pulled loose and unusable.

    The breakfast was very good. Bed was comfortable.

    Stayed in September 2023

  • Reviewed: 22 September 2023

    4.0
    Couldn't poop on property
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No toilet paper at all. Was told wouldn't be any till the next day.

    Clean and comfortable

    Stayed in September 2023

  • Reviewed: 13 September 2023

    6.0
    False advertising
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Could not use ammenotoes.

    Staff very friendly and tried to accommodate as best as they could. Room was so. Pool was disgusting. Pictures of this hotel on website is nothing that you will get.

    Stayed in September 2023

  • Reviewed: 6 September 2023

    5.0
    It was ok for the price
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They carpets in the room needs shampooing. They need to paint the walls in the room. The ceiling paint is peeling off!

    They had breakfast and the pool was clean

    Stayed in September 2023

Showing 1 – 25

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