1826 West Lucas Street, Florence, SC 29501, United States
#35 of 40 hotels in Florence
Guests' ChoiceBased on 1236 hotel reviews
5.0Cleanliness
5.6
Comfort
5.9
Location
7.1
Facilities
5.4
Staff
7.1
Value for money
6.3
Free WiFi
6.8
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End of dialog contentReviewed: 20 May 2024
Melissa
United StatesThe one was not clean. Cigarette butts were left in a candle but was a nonsmoking room. Microwave was filthy. Mold was on bathroom ceiling. Light fixture broken and lock on the door broken.
The Receptionist was very sweet and she was good
Stayed in May 2024
Reviewed: 15 May 2024
Rod
CanadaIt seemed to us that the room wasn't cleaned or replenished properly. There was only one bath towel and no cups. Other supplies were missing also. The fridge was and TV were unplugged as there was a problem with too many things to plug and some were too far from the power bar. We just gave up instead of trying to figure it out No chair or desk. Toilet was backed up. I think there was some communication as to the state of readiness for occupancy of our room between the staff. We ere tired and didn't want to move all our stuff to another room, so we sucked it up. Front desk person was awesome, however.
The front desk person was very friendly and helpful. The room was very quiet, The bed was very comfortable, A Cracker Barrel restaurant was a short walk away as well as a McDonald's. The bathroom was clean.
Stayed in April 2024
Reviewed: 6 May 2024
Cora
United StatesThe whole atmosphere was dim, dingy and poorly furnished. We understand when the rental charge is so low. Make the best of it, lots of hot water in a great shower and a good nights sleep.
No cups or glasses, no toilet paper, the TV remote didn't work, and very thin towels. , what else can I say. The entire room needs updating, painting, rearranging and furnishing. It's hard to do when rents are only $49 per night, including breakfast. The staff was friendly and knew their jobs. Breakfast was slim, but coffee, sausage and grits were really good. We'd return because of the price.
Stayed in May 2024
Reviewed: 30 April 2024
Roberto
United StatesMicrowave and refrigerator did not work, even though plugged in
Location just off the highway
Stayed in April 2024
Reviewed: 25 April 2024
Nancy
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 14 April 2024
Rita
United StatesRequested Room to be cleaned and fresh towels and it didn’t happen. I had to go ask for towels and the desk clerk gave me one towel and one washcloth, there were two of us staying. Room also smelled like cigarettes and it’s suppose to be a non smoking facility. Also the sheets on the beds were dirty. We did not sleep under or on the sheets. Poor housekeeping. Also knots were coming up from the sink.
The convenience
Stayed in April 2024
Reviewed: 25 March 2024
Coulter
CanadaLeft wallet in bedroom when we called same day, noone found it and never asked us our info in case it turned up. Very disappointed in honesty. Burn holes in sheets , so gave us new room. Lazy staff at breakfast, no butter to put on toast one jam and we were second ones there, garbage hadn't been emptied in breakfast area so had to pile it on top. Staff watching TV in back so noone to ask for anything. Will not be back especially about wallet not being turned in when it was on table.
Bed was comfy
Stayed in March 2024
Reviewed: 24 February 2024
Williams
United StatesUnclean, bad management. Unprofessional no hospitality experience at all.
Nothing
Stayed in January 2024
Reviewed: 22 February 2024
Sandra
United StatesThe price and location worked for me just needed a bed for my head it is halfway on my travels.. in and out and on my way to Florida didn’t see any bugs this time, no yogurt either😔
Stayed in February 2024
Reviewed: 20 January 2024
Lakisha
United StatesBathroom was dirty and I had to clean it myself
Stayed in January 2024
Reviewed: 15 January 2024
Tranisha
United StatesUhh , the staff was a bit unorganized even the manager was lost . I wouldn’t recommend for more than a 2 day stay .
It was near a lot of things and right off the high way
Stayed in November 2023
Reviewed: 3 December 2023
Bigeazy
United StatesThe room was dirty and the heat didn't work properly and the whole facilities were just poor at best
The staff was very friendly
Stayed in November 2023
Reviewed: 29 October 2023
Georgie
United StatesDidn't like being out upstairs being disabled it was hard climbing up the stairs.
The stay was ok
Stayed in October 2023
Reviewed: 21 October 2023
Ross
United StatesNo shower curtain or trash can
Price is reasonable
Stayed in October 2023
Reviewed: 21 October 2023
Joey
United StatesNo bath towels or wash cloths in the room
Stayed in October 2023
Reviewed: 12 October 2023
Donna
United StatesNo room servicw
Stayed in October 2023
Reviewed: 10 October 2023
Daniel
United StatesNo towel, no wash clothes,
Clean, great value
Stayed in October 2023
Reviewed: 9 October 2023
Graves
United StatesI truly didn't like how the staff member came knocking on the door around 10:15 especially since check out time was at 11 I feel like that was very disrespectful especially since we had the do not disturb sign on the door....I feel like we didn't need to be reminded of the checkout time especially since we were well aware of it. I won't be staying here again because of that
How the front room and bedroom was separated.
Stayed in October 2023
Reviewed: 3 October 2023
Joan
United StatesDoor didn't close properly, lots of people hanging around smoking. Two towels for 2 days. Very thin towels. Was ok.
Comfortable bed.
Stayed in September 2023
Reviewed: 1 October 2023
Kaylee
United StatesNot very clean
Location and price
Stayed in September 2023
Reviewed: 30 September 2023
Michael
United StatesWe were missing 4 light bulbs. The glass on the picture was broken. The pool was a disgusting green color. The two closest ice machines were non-functional. And, the extra lock on the door was pulled loose and unusable.
The breakfast was very good. Bed was comfortable.
Stayed in September 2023
Reviewed: 22 September 2023
Hamill
United StatesNo toilet paper at all. Was told wouldn't be any till the next day.
Clean and comfortable
Stayed in September 2023
Reviewed: 13 September 2023
Marcia
United StatesCould not use ammenotoes.
Staff very friendly and tried to accommodate as best as they could. Room was so. Pool was disgusting. Pictures of this hotel on website is nothing that you will get.
Stayed in September 2023
Reviewed: 6 September 2023
Mariah
United StatesThey carpets in the room needs shampooing. They need to paint the walls in the room. The ceiling paint is peeling off!
They had breakfast and the pool was clean
Stayed in September 2023
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