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Reviews of Baymont by Wyndham Lakeland 3 stars

4375 Lakeland Park Drive, Lakeland, FL 33809, United States

#46 of 49 hotels in Lakeland

Guests' Choice

Review score

Based on 443 hotel reviews

4.4

Score breakdown

  • Cleanliness

    5.2

  • Comfort

    5.4

  • Location

    6.9

  • Facilities

    5.0

  • Staff

    6.4

  • Value for money

    5.3

  • Free WiFi

    6.1

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Showing 1 – 25

  • Reviewed: 5 May 2024

    3.0
    Wish I had read the reviews.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The floor of my tub was filled with dried up paint and had little pieces of particles stuck in there. I asked twice over my 5 night stay for it to be cleaned but with no results. I decided to put down a bath mat in the tub to stand on, so I wouldn't have to stand in the grossness. The hallways were very dirty and smelly. I killed 10 bugs in my room during my stay. Yes, I did keep count.

    The outside of the building was very nice. The waffles were great. My room was one which had begun to be renovated. The staff were friendly. The bed was very comfortable.

    Stayed in May 2024

  • Reviewed: 23 April 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Tv didn't work. Got replacement tv. Still no good. No chair in room. Thin blanket for bed, blanket was not on the bed, on a shelf. No bedspread. Controls for shower worked exactly opposite what was displayed. BARELY warm water for shower. With 2 exceptions (wish I knew their names) staff was very unfriendly.

    The room was clean Continental breakfast was good.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    4.0
    Annoying
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    My towels were dirty like crusty dusty dirty , the room had a oder . It was iust dirty and busted not what i paid for

    The people behind the front counter were friendly. Thats it

    Stayed in April 2024

  • Reviewed: 13 April 2024

    3.0
    Tolerated it
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Under construction, tv didn’t work, hardly any food for breakfast, pool filthy

    Stayed in April 2024

  • Reviewed: 5 April 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The property is under remodeling and it’s a lot of dust and smells bad, mold and stuff like paint. They are supposed to tell you they are doing some job and if you are agree to stay like that. I had problems sleeping because I can’t breathe because the smell and dust. Also the floor’s room it wasn’t clean

    Stayed in March 2024

  • Reviewed: 27 March 2024

    5.0
    It’s was okay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The Ac only worked when it’s on 65 and I booked two queen size bed and only one blanket was provided

    The workers were nice and provide me with everything I needed

    Stayed in March 2024

  • Reviewed: 19 March 2023

    4.0
    Below average and VERY disappointing
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could use some work. Lack of towels and blankets in room. I had to go get them. Shower curtain didn't stay in place causing water to soak everything including my phone. Bugs. Water pooled up at the door that leads up to second floor. No exit to get to the back parking lot. Have to walk all the way around building. Ac knobs missing

    Location was good. Close to walk to restaurants.

    Stayed in March 2023

  • Reviewed: 12 March 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the Room was open when I got there so I didn’t try the key and when I got back at night the key didn’t work they couldn’t get one to work so they had to find an actual key so I never had a key Had to wait about 15 minutes to get into the room

    price

    Stayed in March 2023

  • Reviewed: 7 March 2023

    3.0
    The lack of attention by management to this property was disturbing.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    I was not able to check into my room until 6:15pm, 3+ hours after the stated start of check-in. Apparently, some cleaning staff didn’t show up, so the rooms didn’t get cleaned in time. When I went to breakfast around 8 a.m., there was hardly anything left/no one was tending to breakfast. And when I tried to check out, no one was at the desk (no one was there during breakfast either), so I just left my key, hoping management would get around to cancelling my security deposit. You are going to get a lot of bad reviews about this hotel from disgruntled guests!

    The person who finally cleaned my room was very nice and the woman at the desk when I checked in seemed very concerned about the check-in situation (see below).

    Stayed in March 2023

  • Reviewed: 27 February 2023

    3.0
    Do not stay here. You will be disappointed.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds - Disability Access - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like the fact that there was no heat in the room. My daughter had to go and buy me a space heater for the room. According to staff they were remodeling that's why there was no heat. I didn't like the fact that the hotel had roaches. I didn't like the fact that the drawer in the night stand was dirty and some medication was left inside of it. I didn't like that the refrigerator needed to be wiped out. I would not recommend this hotel on just the roaches alone. I did not like that the breakfast is frozen and they heat it up in the morning.

    I liked that the Wi-Fi was free so that my granddaughter could use her tablet while she was visiting with me.

    Stayed in January 2023

  • Reviewed: 20 February 2023

    4.0
    Probably go somewhere else
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nightly service was slow and unpleasant

    Blankets to thin and small. No latch for safety lock. No remote for tv. Ac would only turn on if set bellow 68.

    Stayed in February 2023

  • Reviewed: 12 December 2022

    3.0
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 31 October 2022

    5.0
    Meh...
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No comforter in room, only thin bedsheets. Bathroom didn't have soap. Just a bottle of shampoo and lotion was available. Place was dirty everywhere you looked.

    Bed was ok, no warm comforter. Only thin bed sheets.

    Stayed in October 2022

  • Reviewed: 27 October 2022

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Two Double Beds - Disability Access - Non-Smoking
    • Stayed 4 nights

    The hotel smells of mold. The first room toilet rocked and had the smell of sewage leaking around it. The second room toilet seat was only fastened on one side. Both tubes did not drain well, so the tub filled up during a shower.

    Good location. The staff was friendly and helpful. Within walking distance to both Cracker Barrell and Applebee's along with a Wendy's.

    Stayed in October 2022

  • Reviewed: 27 October 2022

    5.0
    the room was the worst room in the hotel. towel had red stain and the bed was old and needs fixing
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    room furniture is way too old and beaten up couch was not clean. bed is old. AC smell was not good at all

    location

    Stayed in October 2022

  • Reviewed: 19 October 2022

    4.0
    The entire hotel needs a major remodel
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Grounds were very endcap. Inside was nasty

    Nothing

    Stayed in October 2022

  • Reviewed: 18 October 2022

    3.0
    Very dissapointed. Its not worthy place to stay. Never go back again.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hotel had lots of people around the reception area and restaurant. They were non guests of the hotel. Facilities looks very outdated. Water smells. Breakfast is a mess. I saw a small cockroach in the bed.

    Price is reasonable

    Stayed in October 2022

  • Reviewed: 17 October 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No breakfast, needs to be a bit cleaner. Less noise

    I like staff, I usually like it all there, but it was not up.to what it usually is. No.breakfast,

    Stayed in October 2022

  • Reviewed: 16 October 2022

    4.0
    I had five families staying in this hotel and we asked for one hour courtesy late check out and the manager said $40 Unb
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    i felt yucky unfortunately it wasn’t no availability nowhere else so I was stuck. me and my husband and only one towel and one wash cloth. still at 11:30 still no wash cloth or towel. dare not eat there just to fifty

    nothing

    Stayed in October 2022

  • Reviewed: 12 October 2022

    5.0
    I would have left if there were other rooms in town available
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    Dirty. Hall floors peeling up. Floor in room was not vacuumed, no towels, when asked for towels, I was given two very small bath mats. My room smelled like someone just smoked a carton of 305's in there, it was horrible (even though it was a non-smoking room). They offered to bring in some air freshener, but never did. It was dingy. trash on floor in lobby. Breakfast was not good.

    Gentleman at check in was polite. Bed was comfortable.

    Stayed in October 2022

  • Reviewed: 7 October 2022

    3.0
    Not as I expected a Wyndom place to be.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    it was dirty. Lots of things were broken, not working or they were out of it.

    only the water pressure and the bed was comfortable.

    Stayed in October 2022

  • Reviewed: 30 September 2022

    3.0
    Great front desk person.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Mattress too hard, place needed a good cleaning overall. Repairs needed. Wyndham went down in my estimation because they are not caring for this building.

    'Front desk service was exceptional especially since we were staying because a hurricane was coming . Billy at front desk went out of his way with all the customers to be helpful and he was patient. Plus nobody else showed up to work that morning.

    Stayed in September 2022

  • Reviewed: 12 September 2022

    5.0
    Passable
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We had no bath towels in our room after checking in, later went and asked for towels for the 4 guests and was given 2 bath towels & 3 wash cloths, was told that was all they had. When i took a shower the towel still had makeup on it. The carpet was dirty in the room, and felt sticky to your feet after walking on it. When we arrived a man was working in the hallway right outside our room replacing a ceiling tile or something and when the work was completed, the trash and pieces of tile and paint chips laid in front of our room door the rest of the weekend. Our room cards did not work the entire time, we had to knock to be let in our room if we left our room. Also husband was upset because there was no TV remote no where in the room.

    The room was spacious and the bed was very comfortable. Hotel was chosen because of location .

    Stayed in September 2022

  • Reviewed: 22 August 2022

    3.0
    Bad maintenance
    • Business trip
    • People with friends
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The facilities don't have towels available when I ask. We found ants and cockroach in the room. The odor of humidity was horrible. They include breakfast but only have coffee, milk and English muffins. I had to disinfected the bathroom because the have mold in shower and the toilet.

    The area

    Stayed in August 2022

Showing 1 – 25

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