40210 Big Bear Boulevard, Big Bear Lake, 92315, United States
#61 of 138 hotels in Big Bear Lake
Guests' ChoiceBased on 486 hotel reviews
7.6Cleanliness
7.8
Comfort
7.8
Location
8.7
Facilities
7.7
Staff
8.5
Value for money
7.9
Free WiFi
8.0
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End of dialog contentReviewed: 12 March 2024
Sosa
United StatesNo negatives commentary
Super comfortable bed
Stayed in February 2024
Reviewed: 26 February 2024
Navarrette
United StatesThe furniture can use an upgrade the beds were not comfy.
I loved the homey feel and it had more than enough room for us. We were in a great location close to everything!
Stayed in February 2024
Reviewed: 27 January 2024
Daniel
United StatesNeeded an entryway mat on the inside of the door.
Wide open parking and multiple rooms offered great space.
Stayed in January 2024
Reviewed: 10 January 2024
Goldberg
United StatesThe room was a little small
Great overall experience
Stayed in December 2023
Reviewed: 4 January 2024
Jessica
United StatesThe beds aren't comfortable! And they are too small. For a large family they aren't enough.
The location is perfect! The space is a good size! I really loved the cabin! This is not my first time staying in this place!
Stayed in January 2024
Reviewed: 28 December 2023
Tiffany
AustraliaThe property is well equipped. We had a small prep area with a bar fridge, microwave, toaster and coffee machine. We needed to request some utensils. The only major issue was the shower head and water pressure in our unit. It feel like needles shooting at your skin. The head needs a clean or to be replaced.
Location is good, on the way into the village however has convenience store, restaurant, cafe and bars in walking distance. The unit itself was nice with fireplace, large bathroom, TV and patio.
Stayed in December 2023
Reviewed: 24 December 2023
Debbie
United StatesThe bed was made of foam and was very uncomfortable, the couch was lumpy and lopsided, you have to throw your own trash in the designated trash bin after the end of your stay, the shower was difficult to figure out at first.
It was very close to The Village and several Ski resorts. Customer service was great, the room was ready way ahead of check-in hour, you are provided with enough information about your cabin via text, and they respond really quick via text if you have questions. Room was warm for a winter getaway. Facilities are working well.
Stayed in December 2023
Reviewed: 15 December 2023
Christine
United StatesThe only thing was when we used the microwave, the fuse switch popped . So we had to turn off the heater before we used it .
It was a great stay. We came up early and we were able to check in almost 3 hours before check in. Self check in, super easy. Heater, tv and jacuzzi on and ready for us.parked right in front of cabin. Close to everything needed. Definitely going back
Stayed in December 2023
Reviewed: 30 November 2023
Toshi66
United StatesBed springs were not in good condition and it was not comfortable for sleep.
Room was clean and the location is okay. No major issues.
Stayed in November 2023
Reviewed: 28 November 2023
Tina
United Statesthe karaoke place across the street was very loud. Although the noise got less during the night, we still were bothered by racing cars. Not the hotel's fault, just unpleasant
Because we arrived after 6pm, we never met a person. checking in was ok. The room was pleasant and large enough, but the mattress was too soft.
Stayed in November 2023
Reviewed: 17 November 2023
Erik
United StatesNot enough pillows but I could’ve asked for more.
How private and quiet the location was. Me and my partner enjoyed the views and privateness of the property
Stayed in November 2023
Reviewed: 1 November 2023
Francisco
United StatesThe heater didn’t work
Property was good and nice location
Stayed in October 2023
Reviewed: 17 October 2023
Dianne
United StatesYou just need to be aware this is not a real resort, and there are no ongoing services. You do not get maid service or any service for that matter while you are there. More like an Airbnb. We did not get the text to check us in, my fault. Alexander was watching the cameras while he worked, saw us wandering around, ran over, and fixed our problem. Super nice guy. Not really anything we didn't like:}
We got a cabin with bedroom, living room with fireplace. small kitchen, and bath for $40 a night off season. It was clean comfortable, and the check in and out was by phone, and no hassle. They give you a phone number to call if you have a problem.
Stayed in October 2023
Reviewed: 14 October 2023
Terry
United StatesThe king size bed was hard to get into and get out for the person who slept on the lamp side of bed. There was no paper towels in kitchen snd not kitchen towels. We were told to wash all dish ware before checking out, but no drying towels were provided. The sofa in the front room was lumpy.
Clean inside and around the cabin outside.
Stayed in October 2023
Reviewed: 14 October 2023
Carpenter
United StatesLove the rustic cabin feel and especially the fireplace. Great location and very clean.
Stayed in October 2023
Reviewed: 12 October 2023
Barbara
United StatesAlthough I understand furnishing to reflect the past, every room these days needs to include a desk. We almost all “work while vacationing “ unfortunately!
Cute retro decor. Lovely surroundings.
Stayed in October 2023
Reviewed: 11 October 2023
Michael
United StatesThere were just a few minor issues-the keypad didn’t work consistently and the refrigerator didn’t stay all the way closed. Not a major issue, but worth mentioning.
The location was great and the price was right. The staff was very nice and accommodating.
Stayed in October 2023
Reviewed: 1 October 2023
Eduarda
United StatesNoise isolation needs to improve, could hear the loud tv of the cabin next door
Looks very nice, matching with the spirit of the city
Stayed in October 2023
Reviewed: 30 September 2023
Angela
United StatesCute, cozy and close to village.
Stayed in September 2023
Reviewed: 20 September 2023
Fumi
AustraliaI was not aware it was going to be self check in , so arriving from Australia after a long flight ( with no data or ease to call on our phone ) I had to go over to the restaurant across the street and a VERY friendly guy called on our behalf and got the auto check-in details for us , Great guy , I offered him $10 for the phone call and help , but he wouldn't accept it . For my gratitude I recommend their restaurant ( Azteca Grill Mexican restaurant )
clean , spacious
Stayed in August 2023
Reviewed: 17 September 2023
Olivia
United StatesThere were ants in the room and around the kitchen.
The location of the property was very close to everything so that was very nice. Was close to lots of little shops and food places.
Stayed in September 2023
Reviewed: 17 September 2023
Bill
United StatesEverything was great no complaints.
The hotel staff were very helpful and great to work with. I would highly recommend staying at this resort.
Stayed in September 2023
Reviewed: 5 September 2023
Andrew
United StatesThe bed. Bed frame was pieced together with tie wraps. Wife moved her arm and it squeaked. She didn’t sleep well.
Balcony
Stayed in September 2023
Reviewed: 3 September 2023
Jesusa
United StatesIt was nice and quiet close to stores
Stayed in August 2023
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