342 Longwood Avenue, Fenway Kenmore, Boston, MA 02115 , United States
#75 of 93 hotels in Boston
Guests' ChoiceBased on 266 hotel reviews
7.9Cleanliness
8.7
Comfort
8.5
Location
9.1
Facilities
8.0
Staff
8.2
Value for money
6.8
Free WiFi
6.8
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End of dialog contentReviewed: 3 May 2024
Larry
United StatesPrice. No free beakfast
No free breakfast. a convenient, safe place
Stayed in April 2024
Reviewed: 15 January 2024
Neville
BermudaReally wasn't there long enough to make a judgement
It was good location as I could walk to appointments at hospital
Stayed in January 2024
Reviewed: 27 December 2023
Don
United StatesStaff wasn’t the most pleasant and staying for a sick grandchild and zero discount for that because of booking through third party
Location to the hospital
Stayed in December 2023
Reviewed: 17 December 2023
Richard
United StatesI thought the extra fee for parking wasn’t adequately explained
Stayed in December 2023
Reviewed: 12 December 2023
Theresa
United StatesI hate modern furniture but that is okay as I was simply staying overnight.
The location was perfect as we were visiting the two nearby museums, the Isabella Stewart Gardner Museum and the Museum of Fine Arts. The room was very compact, but everything we needed. We ate breakfast at the restaurant and it was excellent. My omelet was absolutely delicious, even enjoyed Bigelow tea. My husband's eggs, hash browns and toast equally delicious. And he enjoyed refilling his coffee cup! Staff was friendly and incredibly organized. I regret we didn't also have dinner at the restaurant. Parking was very convenient.
Stayed in December 2023
Reviewed: 16 November 2023
Kathleen
United StatesNo water for three hours no compensation for this. Sheets were itchy. No restaurant on the weekends
Location, friendly staff, big room
Stayed in November 2023
Reviewed: 16 November 2023
Houston
United Statesnot much
clean and close to medical treatment..
Stayed in October 2023
Reviewed: 15 November 2023
Stacy
United StatesThe cost at bookings
Clean, nice staff, location
Stayed in November 2023
Reviewed: 4 November 2023
Amit
IndiaAccessibility to water. The vending machine is on the 7th floor and the water is cold The hotel is expensive considering that it does not have breakfast included in the rate
Location; accessibility to Longwood Galeria Cleanliness is well-maintained Room size is good
Stayed in October 2023
Reviewed: 7 October 2023
Richard
United StatesI thought it was not righteous amount of money to charge, but I understand that’s the going rate for that area. The worst part about it was the food from the associated restaurant I had four meals, three of them were through room service. It was probably the worst food I’ve had in a long time from any restaurant. But it was there and the room service was good. 
The location was unique in that it was right where I needed to be for the various appointments and procedures I had done at Brigham and Women’s Hospital. 
Stayed in October 2023
Reviewed: 5 October 2023
Ray
United KingdomCafe and location and bed
Stayed in September 2023
Reviewed: 20 August 2023
Azaria
IsraelWe did not have wifi on day There was no hot water an other day No compensation and no excuses
Stayed in August 2023
Reviewed: 11 August 2023
Michael
United StatesSmall rooms.
Very convenient to hospitals. Good restaurant choices. Good parking. Great staff.
Stayed in August 2023
Reviewed: 25 July 2023
Decota
United StatesNothing included in price
Comfy bed. Close to fenway Park.
Stayed in July 2023
Reviewed: 24 July 2023
Kristine
United StatesThe parking garage got flooded and we had to walk thru two feet of water. Also, no AC in the hallway. So it was hot. The restaurant was not opened on weekends either
Loved the food court attached and the fact that we could walk to Fenway park from the hotel.
Stayed in July 2023
Reviewed: 10 July 2023
Marren33
United StatesElevators are slow and small. Restaurant closed on Saturday and Sunday
Nice location, clean great staff
Stayed in July 2023
Reviewed: 28 June 2023
Elizabeth
United StatesOur TV didn’t work at night(after 11) when we returned
Stayed in June 2023
Reviewed: 27 June 2023
V
United StatesCan't say I disliked anything.
Very clean and convenient location.
Stayed in June 2023
Reviewed: 19 June 2023
William
United StatesWas kind of a small room, bathroom very small, Very Pricy for what you got, and had to pay extra for parking.
Location good, did not eat there.
Stayed in June 2023
Reviewed: 13 June 2023
אבישי
Israel1. My room window was in a hospital. The "view" was the recreation area of one of the departments and the department windows were few metres away just in front to my window. 2. Didn't have hot water and when asked they said it's an old building (but the charge was as if it was new :-) ). In the last couple of days they seemed to fix it. 3..Air conditioning not effective..the curtains totally block the fan. 4. Window fixed and cannot be opened - no fresh air
The location
Stayed in June 2023
Reviewed: 21 May 2023
Brandon
United StatesThe room setup was better than I expected, I liked that there was a refrigerator and microwave, because I wasn't expecting that in the room. I also enjoyed the room service, even though it was pricey, it was worth it after a long traveling day. I also enjoyed the restaurant downstairs. The staff, especially Beatriz and Yves were especially pleasant and very helpful to my family and I.
Stayed in May 2023
Reviewed: 19 May 2023
Lane
United StatesParking is limited
Location was great!! Easy to walk anywhere in downtown
Stayed in May 2023
Reviewed: 17 May 2023
Lynn
United Statesclose to Emmanuel college and Fenway
Stayed in May 2023
Reviewed: 27 April 2023
Guillermo
United StatesClose to Dana Farber where we needed to go.
Stayed in March 2023
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