250 Spring Street, Charleston, SC 29403, United States
#99 of 152 hotels in Charleston
Guests' ChoiceBased on 543 hotel reviews
7.8Cleanliness
8.5
Comfort
8.3
Location
7.9
Facilities
8.0
Staff
8.5
Value for money
7.6
Free WiFi
7.3
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End of dialog contentReviewed: 20 June 2023
Grayson
United StatesThe location is a little outside of the downtown area, so don't expect to walk to anything. It's a short drive, so this wasn't too bad.
Definitely the nicest holiday inn express I've ever stayed in or seen. Very nice, updated room furnishings and a great lobby area with great staff.
Stayed in June 2023
Reviewed: 18 June 2023
Denise
United Statesthe staff was exceptional. they were friendly and answered all our questions
Stayed in June 2023
Reviewed: 18 June 2023
Deborah
United Statesconvenient location
Stayed in June 2023
Reviewed: 18 June 2023
Evelyn
United StatesI had booked a room with 2 queen beds and was given 1 queen bed and a sofabed. The bathroom had no vent to it was very moist after showers, a vent needs to be added to keep the bathroom dryer and longer. I would like some compensation because they said no 2 queen beds were available. This was a Birthday gift for my neice so I let her sleep in the bed and took the sofabed and I am 68 years old!!
I liked that it was clean and quiet. The room was spacious. Breakfast was decent! Staff were very sweet!!
Stayed in June 2023
Reviewed: 17 June 2023
50
United StatesRoom was damp from humidity. So therefore everything we took into room was damp.
Staff, cleanliness was good.
Stayed in June 2023
Reviewed: 15 June 2023
Michaela
United Statesparking issue
room and staff nice
Stayed in June 2023
Reviewed: 14 June 2023
Ratliff
United Statesvery busy place down town
close to cruise port
Stayed in June 2023
Reviewed: 11 June 2023
Black
United StatesRooms a little small
It was clean
Stayed in June 2023
Reviewed: 8 June 2023
Talamantes
United StatesThe staff was amazing at this location! The ladies at the desk and in the breakfast area were always so friendly and helpful! Parking is a bit cramped but the ramp across the street is super easy to access and you just validate your ticket with the hotel and you are good to go! Location was good but we did have a rental car...I feel walking would be too far for the French Quarter but there is a shuttle you can utilize.
Stayed in June 2023
Reviewed: 2 June 2023
Elizabeth
United StatesBe aware you may need to park in the parking garage next door and be sure you get your parking ticket validated before you need to retrieve your car.
Comfortable beds, good breakfast, less expensive parking than other hotels. Very comfortable place to stay.
Stayed in June 2023
Reviewed: 28 May 2023
Robert
United StatesSome staff members were not familiar with the sights the city had to offer or how to get there however there were still very friendly
Breakfast was good Staff friendly Hotel clean
Stayed in May 2023
Reviewed: 21 May 2023
Rick
Canadacomfy rooms with what we needed. Morning breakfast was excellent. Plenty of choices.
Stayed in May 2023
Reviewed: 19 May 2023
Adrien
Canada- shower curtain not low enough, which made a very messy bathroom - small bathroom - location ok, inside charleston, but not great when you're on foot - expensive - AC very noisy
- very comfy bed & pillows - good water pressure in the bathroom - products available in the bathroom : great stuff - sheets were made every day - very good breakfast
Stayed in May 2023
Reviewed: 15 May 2023
K
United StatesToilet paper quality and loose toilet seat, but that's not a major problem really.
Everything was fantastic even with a loose toilet seat. 😅
Stayed in May 2023
Reviewed: 14 May 2023
Fanning
United Statesparking
location, free breakfast, the pool
Stayed in May 2023
Reviewed: 12 May 2023
James
United StatesThe check in hostess was fabulously friendly and had a great sense of humor
Stayed in May 2023
Reviewed: 11 May 2023
Phyllis
United StatesSince it was my daughter and I when I booked I wanted 2 queen beds none available but they did upgrade us to a king bed suite
Breakfast was very good
Stayed in April 2023
Reviewed: 9 May 2023
Adam
Francenoise at the next room
city, weather
Stayed in May 2023
Reviewed: 9 May 2023
Ruth
New Zealandall I have is that the water pressure was a little weak
the staff were warm and welcoming and took the time to remember my name, clean, quiet, comfortable bed, walking distance to central Charelston (if you like walking as it’s a little way but it gets the steps in for the day and it’s only a $10ish in an Uber to King st), supermarket next door - overall great experience
Stayed in May 2023
Reviewed: 8 May 2023
Nina
United StatesI was good until I was charged again for my stay. I paid through booking, and the hotel charged my card also. I was not happy with the extra charge.
It was a nice stay.
Stayed in May 2023
Reviewed: 8 May 2023
Lisa
United Statesa bit worn hallways scuffed and marked. first room toilet broken
location
Stayed in May 2023
Reviewed: 8 May 2023
Barbara
United StatesBreakfast was decent. Staff friendly and helpful. Bathroom was run down. Super comfy beds/ linens
Stayed in May 2023
Reviewed: 4 May 2023
Edy
United Statesnot impressed with the room.. the tv was not centered in the room with the bed.. the door was very difficult to open because of the carpet..
the staff was pleasant especially the staff during breakfast
Stayed in May 2023
Reviewed: 1 May 2023
Patrick
United StatesWhen we attempted to check in at 4:05pm we were told the room was not ready (which we were OK with). However, the front desk said they would call us once the room became available and they confirmed my phone number. Well, they never called. We checked in after 10pm.
Breakfast selection, quality, cleanliness were all well above average.
Stayed in April 2023
Reviewed: 22 April 2023
Suzanne
United StatesRug in room needs to be replaced with flooring. Cleaner. Sheets felt synthetic. Grout in bathrooms needs deep cleaning.
Bed was clean and comfortable. Room was fine.
Stayed in April 2023
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