this time nothing, There’s a nightclub on the side of the hotel that guest had no where to park our vehicles, staff didn’t seem to care one front desk clerk said she doesn’t know sent my brother inside and was told to park in the fire lane, went to the pool where it was very dirty and big cockroaches crawling around went back to the clerk and he called maintenance to have them take care of the situation all of this happen on Saturday night, Sunday morning went to the ice machine and no ice went to three other floors no ice called the front desk was told to come downstairs to the restaurant for ice only for Megan to say if you need more ice go to McDonald’s as if I was getting 5lbs of ice

location and I’ve stayed there in the past

Stayed in September 2022

Small area to sit

Breakfast. Good, friendly and helpful staff

Stayed in August 2022

The breakfast was OKAY😑 NOT enough space for everyone to move about and gather their food

Staff is friendly and knowledgeable. Rooms are great.

Stayed in August 2022

property space

Stayed in July 2022

the bar area took up all the parking and wanted to charge me 25 a person to shuttle me to cruise port. I will stay somewhere else that does free shittle

location

Stayed in July 2022

The elevators were broken, the ice machines did not work, my key did not open the pool and during my 4 days there no one brought towels, toilet paper or emptied the trash. The toilet also did not flush well and the bath tub filled up during a shower because it didn’t drain fast enough.

The location was perfect and the staff were wonderful

Stayed in August 2022

nothing

space in room amenities food

Stayed in July 2022

Elevators smelled musty

Location Music in lobby Waiting area Buffet breakfast Good customer service

Stayed in July 2022

Traveling with pets. Asked forv1st floor which they didn't have. We were on the 10th floor which was very inconvenient with pets

Nice place

Stayed in July 2022

everything looks very old. needs an upgrade

it was big and very clean

Stayed in July 2022

The check in clerk upon arrival was initially curt when I came to check in early, as I requested. Her response to me was; " "Rooms are not ready, (early check-in) "it's possible, if it's possible." She then reiterated check-in is at 4:00pm. After explaining my request was due to us attending a function in a few hours, she then quickly gave us room key cards and processed our check in. I did not appreciate that initial response after driving 7 hours to get to the hotel and making all of our arrangements. That did not start off our stay at the hotel on a good and welcoming note. Lastly, the shower did not drain in our room, so we stood in 4 inches of standing water while showering. Not pleasant. We were given two towels, one for each of us upon arrival. For two men staying two days, showering several times a day due to the intense heat, two towels were clearly insufficient. The cleaning maid promptly and politely provided us with extra towels.

The Cleaning staff were very helpful, cordial and professional. The location of the hotel was close to the highway, which made it easy to maneuver to various locations.

Stayed in July 2022

I was able to get a late check out

Stayed in June 2022

First nite air did not work. called for repair man ,he never came. Called again the next morning. came fixed it, fix lasted 1hr. At that time they moved us to another room for which we were very thankful.

Noise ,breakfast, bed

Stayed in July 2022

It was to expensive for the location

Room size

Stayed in June 2022

Housekeeping

The hotel

Stayed in July 2022

there's a little bit no clean enough bedding

location. close to highway, very easy to reach.

Stayed in July 2022

some of the front desk was rude

the room was good enough the breakfast was great the bed was comfortable the hot tub was so relaxing

Stayed in June 2022

The gym was very basic (no free weights), and it was hard to move the bench/the mechanism had broken so it wasn’t possible to put it in an upright position The late night shuttles didn’t run due to. It having a driver. Unfortunately we were booked onto them (as were another room) which left us stranded after 4th of July celebrations in the dark. When we finally managed to get an Uber back to the hotel, Bob had come onto his shift, realised there was no driver and was getting ready to come out to get us (absolutely kudos to him for this, but this was an hour after our pick up time. If there’s no drivers available, please don’t offer a shuttle service)

The staff were incredibly friendly, especially Bob who did the early morning shuttles and the blonde lady in the restaurant

Stayed in July 2022

location and the staff.

Stayed in July 2022

The elevator was scary, which was an issue since we were on the 9th floor. Gym had no wipes, water, or towels.

Good size room and a nice breakfast.

Stayed in July 2022

The room was nice. 8th floor with a view of the bay. It was close to the cruise terminal. Would stay again.

Stayed in June 2022

appearance of the furniture was below average with kicks, tares, scratches and missing paint

location

Stayed in June 2022

electric outlet out in bathroom & ice vending machine on my floor not working..inconvenienced

staff seemed sincere

Stayed in June 2022

not everyone in the staff was nice

location is good, breakfast is very complete, mostly all the staff was very helpful with everything I needed

Stayed in June 2022

There is no Room service during our stay

Breakfast

Stayed in May 2022