855 Sandalwood Dr. , El Cajon, CA 92021, United States
#10 of 12 hotels in El Cajon
Guests' ChoiceBased on 159 hotel reviews
5.8Cleanliness
6.6
Comfort
6.8
Location
6.6
Facilities
6.2
Staff
7.3
Value for money
6.2
Free WiFi
6.5
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End of dialog contentReviewed: 7 March 2023
Nanaefua
United StatesI didn't like the fact that they're hosting half of there hotel to homeless people, but have it online for regular people to think that they're getting a nice hotel and it's really not.
The staff were very friendly.
Stayed in March 2023
Reviewed: 30 September 2022
Susana
United StatesFor paying almost $200 I expected better . The other people staying there hanging out smoking in parking (ghetto ) looked kinda like a homeless shelter . Room was comfortable but floors were dirty and sheets had like foot prints , mattress had big stains . I booked due to soaking tub . That seemed cleaned was questioning why coffee maker wld be set up in the bathrm and not in living rm . I definitely think I way over paid . . Pool looked cloudy .
Soaking tub and comfortable bed . And that ac worked
Stayed in September 2022
Reviewed: 9 September 2022
Andrea
United StatesAlthough there was breakfast it was simply plain I would of loved some type of breakfast meat to go with my eggs potatoes and waffles, also you can tell who’s a regular they don’t set good examples for guest coming in and out the hallways have a tint cigarette smell even though there’s a designated smoking area, the extra blanket I received was still dirty with thick stains should of been thrown away
The location was nice it’s close to local stores and restaurants you can walk to. Staff was very friendly especially the guy that runs the breakfast bar, it has a nice pool very relaxing in the night when the neon lights come on
Stayed in September 2022
Reviewed: 6 September 2022
Olugboadura
United StatesThey guy at the desk at the end of our stay was rude. He was in his cell phone a majority of the time even though there were two customers in front of him. He was laughing and joking with his friend on the other line. Hi co-worker just got up and walked away and didn’t help anyone. T
The lady who checked us in was very nice and helpful, informative. The beds were comfortable. We we’re provided with what we needed, extra towels.
Stayed in September 2022
Reviewed: 28 August 2022
Yannely
United Statesthe smell of cigarette in the room, alot of homeless
it was spacious
Stayed in August 2022
Reviewed: 3 July 2022
Ana
United Statesthe outside is very dirty, the internet sucked, & the elevator was very dirty
clean room & beds
Stayed in July 2022
Reviewed: 9 May 2022
Nicolas
United StatesNot much
No good
Stayed in May 2022
Reviewed: 27 April 2022
Mehdi
United StatesThe timing that we had to get out of the room
Bath jaccuzi
Stayed in April 2022
Reviewed: 5 April 2022
Torri’anna
United Statesthe hot tub was not working in the suite
the hot tub
Stayed in March 2022
Reviewed: 7 March 2022
Akima
United StatesBad area, drug seekers hanging around, jacuzzi tub didn’t have a stopper, no phone in the room, and floors were dirty.
I did like the style of the room
Stayed in March 2022
Reviewed: 25 February 2022
Deziree
United StatesWe asked for a late check in even though our room was suppose to be ready by 3pm and it still wasn't ready by 6pm (which is when our late checkin was suppose to be). When we got to our room after going to dinner 1st to give them time to get our room ready, the floor was dirty and when I moved the bunkbeds over which were left in the middle of the room there was all kinds of junk under it old candies, napkins and dirt. Why couldn't we check in on time, it didn't loon like anyone really cleaned the room after the last guests had been in there. When I pulled out the 3rd bed under the bunkbeds the mattress was filthy and had no bedding on it. This was very disappointing and gross.
Stayed in February 2022
Reviewed: 19 January 2022
Vestal
United StatesThe extra intelligence base service not known or discussed no organized pre workout ordered or the unique system in the room tub. Odd . plus the fireplace center point didn't have any power or information for us the guest.
Great destination scene vocab loud lights really turn the mood up full blast in it's part jacuzzi slash hot tub suite. I did love the door or room number in titled suite or more than less diamond 💎 suite .
Stayed in November 2021
Reviewed: 25 October 2021
Joe
United StatesClean the floors
There was no breakfast The only problem my head was the floors in the room were filthy dirty
Stayed in October 2021
Reviewed: 31 August 2021
Cesarfernando
United StatesFurniture bad condition Curtains didn't close Leaks everywhere on the bathtub Room wasn't service TV didn't work Bad smell
The location
Stayed in August 2021
Reviewed: 24 August 2021
Christopher
United StatesThe floors in the room needed to be cleaned better, socks were very dirty from floor. This place seemed more like a residential complex than anything else, people working on vehicles in the lot, etc. Also, there was a $10 a night facility fee attached to my bill, they said it was for the parking and upkeep of the lot. ( ??? )
didn't have breakfast, location was ok, easy to get where I needed to go
Stayed in August 2021
Reviewed: 13 July 2021
Jeremy
United StatesRun down walls and hair on walls in shower, not cleaned well from last customers, their open bar of soap and shampoo still there.
Friendly staff, secure parking with guard all night, slept well.
Stayed in July 2021
Reviewed: 24 April 2024
Welch
United StatesThe room service meal was over priced and not very good.
I liked the soaking tub. The bed was clean and very comfortable.
Stayed in April 2024
Reviewed: 10 April 2024
Mike
United StatesEverything!
Uknowlegable. Booked twice 322.94 + 322.94 = 645.88 Then I was told to leave. Saying I was on a Black List. It's been 3 Days NO Refund ! On top of the I still Haven't Recieved my 100.00 Deposit from March 9, 2024. Help Me I was given a Cancellation # Respectfully Mike Castro April 10, 2024
Stayed in April 2024
Reviewed: 9 April 2024
Scott
United StatesThey didn’t have the reservation. The staff was so rude! We ended going to the Days Inn across the street. The people were lovely & the facility clean & nice. We ended up extending our stay for 6 more days.
Nothing
Stayed in April 2024
Reviewed: 4 April 2024
Holly
United StatesNumber of parking spots
The layout and cleanliness of the room!
Stayed in April 2024
Reviewed: 31 March 2024
Welch
United StatesCould not get the Bedroom TV to work. The internet connection was bad. I'm still waiting to get my $100 deposit back. Other hotels give it back within 24 hours
Room was spacious and clean. Soaking tub was awesome!
Stayed in March 2024
Reviewed: 5 December 2023
Tiffany
United StatesStaff was awesome at front desk but the rooms were not at all what was pictured and the beds were very old mattresses and u could feel the springs all through them it was very meaning from the pictures and the price is very high considering the false picture that's painted on the website about what room looks like it was filthy bathtub hadn't been cleaned floors turned my feet black and not to mention tv signal was super shaky this room is not what ur made to believe ur getting but staff at desk was amazing
Staff was awesome at front desk waffles were good
Stayed in December 2023
Reviewed: 10 November 2023
Elijah
United StatesNothing
Location, staff and clean room
Stayed in October 2023
Reviewed: 24 October 2023
Gabriel
United StatesThis hotel did not say anything about a hold of 100 dlls when you check in in And there is a charge on top of your rate. Place very dirty and that dude in front desk with no customer service at all
Stayed in October 2023
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