18880 East Gale Avenue, Rowland Heights, CA 91748, United States
#1 of 3 hotels in Rowland Heights
Guests' ChoiceBased on 154 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
8.7
Facilities
8.5
Staff
8.8
Value for money
8.1
Free WiFi
9.0
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End of dialog contentReviewed: 28 January 2024
Guillermo
New ZealandYoy can feel the ages in the rooms and TV is only air TV no Smart TV possibilities
Location, breakfast and facilities
Stayed in January 2024
Reviewed: 1 January 2024
Kelvin
United StatesToo close to the freeway (Noise issue), Surge protector is too small to handle Microwave.
Location near so many restaurant and convenience store.
Stayed in December 2023
Reviewed: 28 December 2023
Guillermo
New ZealandLooking a bit old, elevators very old and AC super old and noisy.
Friendly Staff, good value for your money, what you expect from an Executive Inn
Stayed in December 2023
Reviewed: 31 October 2023
Szu
United StatesGood breakfast Comfy bed
Stayed in October 2023
Reviewed: 23 October 2023
Rosa
United StatesBreakfast
Confort
Stayed in October 2023
Reviewed: 5 September 2023
Laura
United StatesWe showed up Saturday at 11am and first thing they said “ check in is at 3pm”. They still allowed me to check in however they weren’t very happy about it. Staff gave me a hard time about booking with a 3rd party. We didn’t make it one day. And I was told they couldn’t refund me that money. Which I never asked or argued about. We knew we would take a lose.. They also were painting the stairs which was an inconvenience knowing it was a long weekend. They could’ve done the painting during the week.
Bed was the comfiest I’ve had in a long time. 10 out of 10 for the bed.
Stayed in September 2023
Reviewed: 17 August 2023
Kirk
United StatesHorrible WiFi that kept dropping. Was not able to connect my laptop at all. The A/C unit was a bit noisy.
Newly renovated and comfortable rooms. Very friendly staff. Enjoyed the quiet from an interior room which did not face the freeway. Close to our destinations for the day. Very comfortable beds
Stayed in July 2023
Reviewed: 7 July 2023
Yingjin
United Statesnone
pretty neat and convenient
Stayed in July 2023
Reviewed: 3 July 2023
Magdeline
United StatesThe area
Good location friendly staff i liked they had smoking area definitively a plus for me
Stayed in June 2023
Reviewed: 30 June 2023
Brian
United StatesN/A
Very accessible; good complimentary breakfast
Stayed in June 2023
Reviewed: 22 May 2023
Cheppy
MexicoPrice
I like the location, and close to anywhere surrounding LA
Stayed in May 2023
Reviewed: 15 May 2023
Elizabeth
United StatesWe switched rooms at the start of the visit due to the freeway noise. Other than moving your hotel away from the freeway I don’t have a suggestion.
The breakfast was excellent! The food and drinks tasted good, the options were good, the dining room was clean and well attended to. The gentleman who brought the food and cleaned up the area worked hard and was consistently pleasant and courteous (he is a gem!). I enjoyed every breakfast in your dining area. The room was very clean and well stocked.
Stayed in May 2023
Reviewed: 12 May 2023
Chelsea
United StatesPool looked a little green so we skipped that. I didn’t realize there was a game room until we were checking out.
Clean rooms; easy check in; comfy beds
Stayed in May 2023
Reviewed: 10 April 2023
Gilles
FranceVery simple breakfast
They found my sun glasses on the parking! Good quality price rate Nice team
Stayed in March 2023
Reviewed: 21 March 2023
Yee
New ZealandI stayed for two nights, and have asked for morning call both mornings, but none came through, lucky I also set my own alarm. I have complained on the first day, staff came and said it is fixed. Next morning I need to catch 6am shuttle to airport so it was important that they don't mess up again... but they mess up again, i complained when check out, the receptionist didn't apologise and said "well the day light saving will reset the clock tonight"....but how will that help me?? coming from overseas, it is particularly important about the morning call. All disposable cups and bowls and cutlery and shampoo, not environmentally conscious at all. No shuttle to shopping malls since Covid, pls take off from your description. It has been 3 years since covid hit, and you still advertising about the shuttle service... misrepresentation. Basic breakfast.
I went for the room one better than the basic room, worth the upgrade if you want to sleep. Good size room. next to a big supermarket and few restaurants.
Stayed in March 2023
Reviewed: 11 February 2023
Christina
United StatesThe proximity to the highway makes it hard to avoid the constant noise of vehicles but amusingly enough, they do provide ear plugs in the room.
They have an amazing buffet style breakfast. The staff is always kind and courteous. The location is close to many great restaurants and shopping locations. The beds are extremely comfortable and the rooms are always well kept.
Stayed in January 2023
Reviewed: 31 January 2023
Allan
Irelandno smoking room
very clean and very near to the restaurants
Stayed in January 2023
Reviewed: 27 November 2022
Linda
United Stateswe did have to drive to a closer parking place to access the morning breakfast
it was convenient to park in front of our room. my husband is disabled and the room was on the bottom floor which was a plus.
Stayed in November 2022
Reviewed: 14 October 2022
David
United StatesTraffic noise, even facing away from the freeway
Good breakfast, gym was nice and clean, room was big and clean, and the staff was super helpful and efficient
Stayed in October 2022
Reviewed: 12 September 2022
Robert
United StatesRemote in room somewhat functional, breakfast little cool.
Front desk service was great, courteous, clean and updated rooms, overall facility clean. Great location, many restaurants all around
Stayed in September 2022
Reviewed: 29 July 2022
Sandra
United StatesDuring our 6 night stay we did not get full housekeeping service once! All we got was clean towels and our trash taken out even though I requested full housekeeping service a couple of times. It would not have been a problem if we had stayed only a couple of nights but 6 nights and no full service at least once?! I do believe that for what your charging per night that’s a service that should be offered regularly or perhaps charge less? Also the knob to regulate the temperature on the fridge was broken.
The room was clean at check in and comfortable and breakfast was very good!
Stayed in July 2022
Reviewed: 19 May 2022
Rebecca
United Statesno
good
Stayed in May 2022
Reviewed: 11 April 2022
Bal
United StatesCleanliness
Stayed in April 2022
Reviewed: 27 March 2022
Carlos
United StatesWalls are very thin and I could hear the couple next to our room all night. couldn’t sleep
friendly staff and very clean. I loved that the room was downstairs.
Stayed in March 2022
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