I did find the rug apparently was cleaned which was good but it was still wet. I actually turned the air conditioning unit on to 74 degrees to try and dry it. It was uncomfortable to walk on.

This may not be what you want me to write here for this but I must tell you about your wonderful employee ANN. After I checked out and returned home to the Philadelphia area I realized I had left 2 bracelets behind. I was pretty sure they had fallen on to the floor. They were my husbands. He is deceased and I keep them with me. I did call but it was very busy so it was difficult for the desk to stop and help me which I understood. It was suggested I call back later the next day. Early the next day I decided to drive back and ask for help in person. A very kind lady name Ann saw me and asked how she could help me. She knew the room had not been occupied so was able to let me in to search for the bracelets. They were there under the night-stand and would have not been seen since they were leather and blended in with the rug color. She was so very kind and understood how distraught I was. Please know you have a wonderful caring employee. Thank you so much. Kathy Wolf

Stayed in July 2021

There was not enough towels.

Stayed in July 2021

We had repeated issues with our room keys not working.

Robert at the front desk is a gem--he was so kind, pleasant and helpful! The beds were comfy, it was quiet for sleeping.

Stayed in July 2021

I thought the the toilet should of been cleaned better.

the room and bed was comfy. the breakfast you could of had a little more variety .

Stayed in June 2021

Could use a refresh.

Right off the interstate.

Stayed in June 2021

Request for additional towels and pillows not filled.

Stayed in June 2021

Limited breakfast

All above mentioned

Stayed in May 2021

This was our second stay at this hotel. Previous stay the room was located on 3rd floor. Very nice and comfortable. This stay we were on first floor, pet side. We could hear the gentleman next door through the wall. I'm not sure why? Breakfast buffet is a nice offrring. I'm so happy to have a restaurant on site for dinner! BTW, I do not recommend Giovanni's Pizza. I'm not a picky person, but.... We called in an order to grab before checking in to the hotel. Walking into the place, it is cluttered and filthy. I'm not sure how they have 4 stars, subs were skimpy, and wings were overcooked. My understanding from the hotel is that the owner is a one man rodeo.

They now have a restaurant on site. Food is very good reasonably priced

Stayed in May 2024

N/A

The facility and room were very clean, modern, and just what we were looking for. The bed was surprisingly comfortable! That is usually the biggest problem that I have in hotels. I was very pleased!

Stayed in April 2024

Room was very neat and well organized. Breakfast was nice. I would definitely recommend Best Western.

Stayed in April 2024

Sofa had unpleasant odor, which was resolved with fragrance spray.

Convenience, great restaurant on premises, nice location, dog friendly.

Stayed in April 2024

Clean and friendly

Great staff

Stayed in March 2024

Breakfast was great. We lived our breakfast arranger barbara. Great choices and very personable.

Stayed in January 2024

The hotel facilities were run down - peeling wallpaper, chipped paint. The breakfast was VERY basic. The bed were soft.

The people were very nice who worked there. The pool was HUGE.

Stayed in December 2023

Terrible....

Sucks...

Stayed in December 2023

Pool water wish was warmer in the winter Small arcade wish more things todo inside

It was clean for the price

Stayed in December 2023

Rooms spacious and comfy. Everything very clean.

Stayed in November 2023

Price was a bit high, especially with a dog - but the rooms were very nice and breakfast was good!

Clean; new rooms; restaurant in the building for easy takeout with a dog. Small grass strips to walk dog along the hotel with lots of pet bags and trash cans spaced along. Nice staff and great location. Just down the hill from High Point State Park.

Stayed in November 2023

ripped carpet bathroom needs remodeling

breakfast good service great room was old and needs renovation I am ise to staying in newer hotels when I travel and tou can see and feel a big difference, your room was ok for a 1 night stay but I would have moved to another hotel if I was staying longer the carpet was ripped, I just thought you could do a better job the bathroom fely old and tubs are no longer used a good sized shower is much more beneficial

Stayed in November 2023

Check-in person forgot to tell us that applying the door key card would light up either red or green light, and both would allow entry. This forced another trip to the check-in desk. Same person forgot to tell us that the in-house restaurant was closed that day, in spite of a large sign in the lobby saying "Mr. Shanks' Restaurant is Open" .

Stayed in November 2023

room was great

Stayed in September 2023

The garbage outside was out of hand

The breakfast was very good. There's a lot of places to walk my pets.

Stayed in September 2023

Needs updating. Workmanship was poor in room. Bed was too soft.

Staff was pleasant. Hotel was clean.

Stayed in August 2023

dated room and not sound proof at all and very expensive for what it was

it was fine for the area, just older dated room it was a good size room though but needs to be renovated the property itself was really pretty and close to our friend the staff was nice the walls were paper thin the ladies next door got up so early and were just talking in a normal ton and it felt like they were standing in our room it was loud. very very expensive for what it was and where it was but we had no choice

Stayed in August 2023

Nice and clean staff was really pleasant

Stayed in August 2023