162 Cusick Road, Alcoa, TN 37701, United States
#9 of 19 hotels in Alcoa
Guests' ChoiceBased on 557 hotel reviews
7.9Cleanliness
8.2
Comfort
8.3
Location
8.6
Facilities
8.0
Staff
8.8
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 20 May 2024
Melissa
United StatesMore options were needed for breakfast
The location was what we needed and it was clean.
Stayed in May 2024
Reviewed: 20 May 2024
Leslie
United StatesAccessibility from main road. Traffic was terrible and was difficult getting turned on Cusick.
Nice property.
Stayed in May 2024
Reviewed: 2 May 2024
Colon
United StatesVARIETY
FAR FROM THE BEST BREAKEST I HAVE EVER HAD.
Stayed in April 2024
Reviewed: 22 April 2024
Ruby
United StatesI didn't like that the bathroom sink was not in the bathroom.
Stayed in April 2024
Reviewed: 12 April 2024
Brenda
United StatesCarpet in hallways was worn. Phone in room didn’t work
Location
Stayed in April 2024
Reviewed: 8 January 2024
Maire
United KingdomLocation
Stayed in November 2023
Reviewed: 9 December 2023
Linda
United StatesBreakfast was not up to par and coffee machine and pancake machine didn't work half the time
Clean, staff friendly
Stayed in November 2023
Reviewed: 27 November 2023
Manfred
FranceValue for money
Stayed in November 2023
Reviewed: 8 November 2023
Rosemary
United StatesThe pool was out of service for our 4 day stay. There was no hot tub at all at the hotel yet it showed on line there was one. The microwave oven was dirty where we had our breakfast for two days it was not cleaned out lots of spilled hot chocolate & no hand soap in lobby restroom for at least 3of the days we stayed. House keeping could be much better. We could have stayed at any of the 4 or 5 hotels in the same location but we booked at BW we stayed in the past but after this last stay l may have think about this. Thank You Rosemary Bellinder
The room was since
Stayed in November 2023
Reviewed: 2 November 2023
Morgan
United StatesThe elevator was pretty dirty, and the wall outside of the elevator is stained with something.
The room appeared clean, and the pricing was decent.
Stayed in October 2023
Reviewed: 2 November 2023
Amy
United StatesWiFi was spotty. Would frequently go in and out during our stay.
Stayed in August 2023
Reviewed: 1 November 2023
Tammy
United StatesBreakfast was very plain & the same thing each morning with little variation. I'm not sure I would call it a "Full breakfast."No bacon & no scrambled eggs. Food was cold & we had to let them know that there was no juice, & the girl was not happy when we told her... she just rolled her eyes. The staff at the desk were great. Overall 6
Stayed in October 2023
Reviewed: 17 October 2023
Richard
United StatesWater pressure in the shower not so good. Kind of lacking real cleansing pressure.
Overall everything was outstanding, from the friendly staff, nice accommodations & the complete continental breakfast, which was very good.
Stayed in October 2023
Reviewed: 15 October 2023
Ahmed
FinlandBreakfast was poor with very limited options :(
Location was perfect near the airport.
Stayed in September 2023
Reviewed: 15 September 2023
John
United StatesThe worst cable TV of any hotel I have stayed at.
Stayed in September 2023
Reviewed: 13 September 2023
Andrew
United StatesSome issues with other guests, they made us nervous. Ac not great in room.
Location to aitport
Stayed in September 2023
Reviewed: 25 August 2023
Matt
United StatesRoom clean and bed very comfortable
Stayed in August 2023
Reviewed: 31 July 2023
Candice
United StatesCoffee taste nasty Pool very cold in july
Clean rooms friendly staff quiet place
Stayed in July 2023
Reviewed: 16 July 2023
張育綱
TaiwanCannot find hot water
Location
Stayed in July 2023
Reviewed: 15 July 2023
Makawa
United StatesThe vending machinws only being cash😂.
The property was clean and beautiful. The shuttle to go to the airport was free and quick. Gettimg uber eats was also easy and quick. It was a great stay.
Stayed in July 2023
Reviewed: 12 July 2023
Carol
United StatesCould have been cleaner. The floor could have been vacuum better. Breakfast wasn't even warm.
Stayed in July 2023
Reviewed: 26 June 2023
Staples
United StatesStaff wasn't very knowledgeable/ helpful with recommendations
Location was good, pool area clean, breakfast was ok
Stayed in June 2023
Reviewed: 26 June 2023
Brenda
United StatesDid not care for the breakfast. Did not the fact you parked in back of building.
Had been updated and clean
Stayed in June 2023
Reviewed: 9 June 2023
Samantha
United StatesThe elevator being down
Breakfast and the pool
Stayed in April 2023
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