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Reviews of Best Western Plus Mansfield Inn and Suites 3 stars

775 US Highway 287, Mansfield, TX 76063, United States

#4 of 7 hotels in Mansfield

Guests' Choice

Review score

Based on 338 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 13 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Location is very well located. Great restaurants around heated pools was clean

    Stayed in March 2024

  • Reviewed: 28 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The rooms and pool

    Stayed in January 2024

  • Reviewed: 16 January 2024

    9.0
    It was convenient to the medical center; a very comfortable room
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Spectrum TV was awful - not much choice. Minimal outlets and USB ports

    Comfortable with good breakfast.

    Stayed in January 2024

  • Reviewed: 30 December 2023

    9.0
    My stay was very good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Npthing

    Good

    Stayed in December 2023

  • Reviewed: 29 December 2023

    8.0
    Have stayed here several times. Convince to area events is great. Breakfast seemed better than the last time. We willl s
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The shower did not hold pressure, had to turn off and on. Arrived late one night and had to park in back. Wish there was more parking in the front.

    Breakfast was good, clean & friendly.

    Stayed in December 2023

  • Reviewed: 6 December 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Everything was clean and the staff was helpful. Breakfast was great.

    Stayed in December 2023

  • Reviewed: 3 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Soap in the shower! For one, they were empty, and for two, one of them fell off the wall, screw and all and hit my left foot. Apparently, they are not screwed to the wall very well. So make sure to bring your own soap, (I always bring my own) and to watch for falling soap canisters.

    It was a nice place. Clean and friendly employees, except the breakfast lady, she was a bit grouchy. But others always had a smile and were friendly.

    Stayed in December 2023

  • Reviewed: 13 November 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Had a leak from the upstairs bathroom dripping from the crawling. Staff took care of it in a very timely manner!!

    It was nice and clean

    Stayed in November 2023

  • Reviewed: 24 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    The air conditioning wasn't working momentarily, but the staff got on it immediately.

    The facility and staff were great. Bed was very comfortable. Breakfast was good and the hot tub was great. Will definitely be visiting again.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    7.0
    Needed a room to sleep and I did everything was fine.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Everything was fine

    Did not have breakfast

    Stayed in September 2023

  • Reviewed: 6 October 2023

    9.0
    Clean. Friendly staff. Most likely to return.
    • Solo traveller
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Price.

    Very clean. Very good breakfast with good variety great lady keeping foods stocked and keeping all food stations clean. Front desk was very helpful.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    7.0
    It was fine.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Bath Tub - Disability Access
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was actually terrible. The food was cold, tasteless and no real gluten free options other than eggs which she’s allergic, sausage patty which was cold and potatoes. Our room was so damp our clothes were wet, even coming home And opening suitcase clothes still damp. Our sink didn’t drain and our fridge was not very cold and no option to adjust. Housekeeping showed up at 8:30 our first day and said we were on list to check out. Nope stayed three days but why would you have housekeeping check a room at 8:30 am when check out is at 11?

    Stayed in October 2023

  • Reviewed: 1 October 2023

    8.0
    Basic needs met
    • Leisure trip
    • Family with young children
    • Standard Double Suite
    • Stayed 1 night

    The breakfast was pretty terrible. Tasteless and bland. Eggs, waffles, potatoes, bagels. We sampled each of those, but it was so bad we gave up and left hungry. No flavor at all.

    The location next to Walmart and right off the freeway was perfect. Had space to park our moving van and auto transport and nobody messed with our stuff. Beds were comfy enough--more importantly, NOT hard.

    Stayed in September 2023

  • Reviewed: 19 September 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    A typical inn/motel on a busy highway. No drinking water in the room. The only hitel I have been to in many many years that there was no drinking bottle water in the room.

    Stayed in September 2023

  • Reviewed: 15 August 2023

    8.0
    It was worth it. Watch your card statement.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    It all fell apart once I checked out. I was charged a second time. No, it was not the $100 deposit or a pre-authorization. I was charged a second time after the initial pre-authorization settled. The second charge is still pending and tying up my funds. I emailed the property with no response. Hoping it was an error on their part, and I don't have to dispute the charge. I've stayed here twice, and this did not happen the first time, so I don't think it's something they have an issue with all the time.

    The facility was nice and clearly a bit newer or remodeled, perhaps. I enjoyed the breakfast option. Price was decent for the quality and worth the price. I liked the shower had really good water pressure, and there was a microwave and fridge in the room.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    7.0
    After all the stay was good location was great access to stores and restaurants
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    I saw the suite room across from. Me had a different smell was way much better than the one I was in.

    Breakfast was good sausage could have been cook longer. Outside was quiet n comfortable.

    Stayed in August 2023

  • Reviewed: 4 August 2023

    9.0
    Clean room good stay
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    When I request during booking extra towels and extra pillows I have to actually get them myself I would rather have them already in my room I be tired

    Very clean very spacious room bed was too hard for my liking overall good stay👍🏽

    Stayed in August 2023

  • Reviewed: 20 July 2023

    8.0
    Chill. No issues 🙏🏻
    • Business trip
    • Solo traveller
    • King Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    Clean, okay breakfast, friendly staff

    Stayed in July 2023

  • Reviewed: 26 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was good. The room was clean, the bathroom was very clean and the beds were comfortable!

    Stayed in June 2023

  • Reviewed: 9 June 2023

    7.0
    Clean place, but expensive.
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The front side of the building is close to a freeway, it's very loud from traffic noise. The air conditioning didn't work that great. We ended up walking to Walmart behind the hotel and getting a fan, to muffle the noise and get it cooler in the room. The bathtub faucet had a constant water stream. The rates are too high.

    The pool was nice and the hot tub was clean and hot. The beds were comfortable. Rooms were clean.

    Stayed in May 2023

  • Reviewed: 2 June 2023

    9.0
    pleasant stay with clean and comfortable accommodations. the staff was friendly and helpful.
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    clean and comfortable

    Stayed in May 2023

  • Reviewed: 29 May 2023

    7.0
    It was ok.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The room smelled musty like cigarettes. The beds were too firm.

    Breakfast was good. Service was great.

    Stayed in May 2023

  • Reviewed: 26 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The room numbering is very confusing.

    The hottub was great and so was the breakfast.

    Stayed in April 2023

  • Reviewed: 22 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The extra 100 that y’all ask for and not paying there with cash

    It was ok

    Stayed in May 2023

Showing 1 – 25

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