1765 South Main Street, Las Cruces, NM 88005, United States
#12 of 37 hotels in Las Cruces
Guests' ChoiceBased on 735 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.2
Facilities
8.4
Staff
9.0
Value for money
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 April 2023
Jefferson
United StatesTV too small in room.
Staff was super friendly and helpful.
Stayed in April 2023
Reviewed: 7 April 2023
Rosa
United StatesRoom was big
Stayed in March 2023
Reviewed: 7 April 2023
Murphey
United Stateswe travel with an oxygen concentrator and a CPAP machine and had to lug this equipment up stairs as there was no elevator and i have Arthritis in extremities. the front desk said they could help but we did it. this is the only negative thing about our overnight stay. place and staff were very nice. i was advised to call ahead to check if a downstairs room is available. i will do this next time.
Stayed in March 2023
Reviewed: 3 April 2023
Dave
United StatesTub didn’t drain while taking a shower.
Great location, friendly staff and comfortable bed.
Stayed in March 2023
Reviewed: 25 March 2023
Dave
United StatesShower tub wouldn’t drain.
Friendly staff and great coffee in the morning.
Stayed in March 2023
Reviewed: 24 March 2023
Jverrett
United StatesFloor was a little squeaky in one area near the bed
Large comfortable room
Stayed in January 2023
Reviewed: 22 March 2023
Ginette
United StatesThe bed was a bit soft and the TV was very small.
I love the size of the room, quite large and the furniture had lots of space to put our items. Bathroom counter quite large as well.
Stayed in March 2023
Reviewed: 22 March 2023
Asie
United StatesI booked the room in advance and was given a room on second floor. Was told all 1st floor rooms was taken. Husband had to be assist to second floor. Next time will request a 1st floor room when booking. TV channels was bad. Need a new TV in room. Forgot to report but hope TVs are check out after each patron in the future'
Breakfast and Staff was excellent. Will stay again because of breakfast and staff.
Stayed in March 2023
Reviewed: 21 March 2023
Robert
United StatesAC/heater could have worked better.
Very clean and nice grounds. Room was very big.
Stayed in March 2023
Reviewed: 19 March 2023
Adriana
United StatesHotel was sold out thus parking can be tricky
I did not have breakfast, lady at The front office was super nice!
Stayed in March 2023
Reviewed: 13 March 2023
John
United StatesThe free breakfast was way better than most hotels. Good offerings in a very pleasant dining room/
Stayed in March 2023
Reviewed: 11 March 2023
Patrick
United StatesThe train at at 11::30 pm, 1:20am, 3:00am and 5:30am
Friendly staff
Stayed in March 2023
Reviewed: 8 March 2023
Cathleen
United StatesSeparated from the building with breakfast and no elevator were the only things i would have wanted different.
Not a new facility but very well kept. Clean, comfotable, well kept at a reasonable price is what I look for. Very happy with this property.
Stayed in February 2023
Reviewed: 7 March 2023
Hanson
United StatesTv reception was kind of fuzzy
Didn't really use the breakfast but the facility looked awesome. Rooms were much more home than most hotels room
Stayed in March 2023
Reviewed: 7 March 2023
Linda
United Stateswell taken care of
Stayed in March 2023
Reviewed: 5 March 2023
Kathleen
United StatesMattress was not very comfortable.
Staff were very friendly.
Stayed in March 2023
Reviewed: 21 February 2023
Robert
United StatesTV was too small to watch. Sitting on bed was difficult to watch TV especially reading the closed caption. Had to walk across to office while the weather was raining.
Stayed in February 2023
Reviewed: 16 February 2023
Dan
United Statesolder but we’ll kept property.
Stayed in February 2023
Reviewed: 13 February 2023
Karen
United StatesVery clean room. Easy check-in. Good breakfast.
Stayed in February 2023
Reviewed: 26 January 2023
Diane
United StatesThis trip, it is farther away from medical facility we are using.
Stayed here several times before; location was excellent for our needs.
Stayed in January 2023
Reviewed: 22 January 2023
Barbara
United Statesloved the decor. had a southwestern flavor. beds & pillows were very comfortable. staff were very nice! clean. nice full breakfast.
Stayed in January 2023
Reviewed: 18 January 2023
Gary
United StatesBed was a little to soft for me.
Very nice motel. Just what I would expect.
Stayed in January 2023
Reviewed: 5 January 2023
Paul
United Statestrain nearby
Stayed in January 2023
Reviewed: 29 December 2022
Richard
United StatesThe bed
Good
Stayed in December 2022
Reviewed: 29 December 2022
Jenell
United StatesA good job done giving the place a cozy southwestern look. Staff very friendly and patient (couldn't find my booking at first as Bookimg.com, for some reason, continues to book me in places as "V Scherbel" vs. doing so under my first/last name, "Jenell Scherbel."
Stayed in December 2022
Buenos Aires, Argentina
Breitnau, Germany
Salins, France
Chiayi City, Taiwan
Ankara, Turkey
Essen, Germany
Rome, Italy
Shangri-La, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content