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Reviews of Best Western Greentree Inn & Suites 3 stars

1811 North Moore Avenue, Moore, OK 73160, United States

#4 of 9 hotels in Moore

Guests' Choice

Review score

Based on 222 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    8.6

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Showing 76 – 100

  • Reviewed: 10 October 2022

    4.0
    ok
    • Leisure trip
    • Family with young children
    • Two-Room King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    really needs to be updated.

    staff was friendly.

    Stayed in September 2022

  • Reviewed: 7 October 2022

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 30 nights
    • Submitted via mobile

    staff was so accommodating during my month long stay. treated me like family.

    Stayed in October 2022

  • Reviewed: 29 September 2022

    10
    Good price for a great stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I didn't like there only being one elevator.

    The breakfast area can be a popular place. Good breakfast with several options both cold and hot. The staff is super nice. Indoor pool was clean and towels restocked throughout the day. It was cold in the lobby and theres only one elevator but thoes are my only issues.

    Stayed in September 2022

  • Reviewed: 2 August 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    bed was hard and only had shower

    quiet and room was cooled for it

    Stayed in July 2022

  • Reviewed: 2 August 2022

    10
    Overall, it was a very pleasant stay. Would recommend this hotel to others.
    • Leisure trip
    • Solo traveller
    • King Room - Pet Friendly/Non-Smoking
    • Stayed 4 nights

    The room did not have any USB connections for phone charging or IT set up. Wifi was available and used. The furnishings in the room were a little outdated and could be upgraded to "modern times".

    The breakfast (see above).

    Stayed in August 2022

  • Reviewed: 30 July 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room - Pet Friendly/Non-Smoking
    • Stayed 14 nights
    • Submitted via mobile

    The staff was very attentive to my wants and needs

    Stayed in July 2022

  • Reviewed: 4 July 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Breakfast. The close shopping centers

    Stayed in July 2022

  • Reviewed: 19 June 2022

    10
    Nice room! Nice stay!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    My sister uses a walker and couldn't get up from the toilet without assistance. I was able to use the luggage holder beside the stool, between the toilet and shower and she could use the top for support. Maybe have taller toilets or have rails available for non-handicapped rooms?? Do you have some rooms with a tub? Might be nice for those who still prefer a tub bath. I wish breakfast was until 10a.m. for those of us who like to sleep late. There wasn't any Kleenex. The box was empty. For us old people with poor eyesight, better lighting would be nice. Even with all the lights on, the room was a little dark. These are suggestions. All in all, the room was ok and we did make it to breakfast once! The positives outweighed the negatives.

    The location of the room, the mini fridge, the beds, cleanliness,. I really liked the phone call before we arrived to check whether we wanted a king or two queens. The man on the phone was very friendly. Also the man who checked us in was very nice and friendly.(maybe the same person)

    Stayed in June 2022

  • Reviewed: 16 June 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Pet Friendly/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Beds were a bit uncomfortable. Breakfast could have used more options.

    The staff was really friendly and helpful. The rooms were very clean. Good location.

    Stayed in June 2022

  • Reviewed: 16 May 2022

    10
    The whole experience was excellent.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The check in was quick. The room was perfect. The room was quiet at night. Breakfast was good. Check out was quick also. 5 stars overall.

    Stayed in May 2022

  • Reviewed: 2 May 2022

    4.0
    Eh wouldn’t go back. Especially for the price.
    • Leisure trip
    • Couple
    • King Room - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Their pipes had a loud ringing sound so from 8-10pm and 8-10am when everyone was taking showers, there was a high pitched ringing sound that did not stop. They also ran out of milk early on in the breakfast.

    It was just alright all around.

    Stayed in May 2022

  • Reviewed: 1 May 2022

    4.0
    awful
    • Leisure trip
    • Solo traveller
    • King Room - Pet Friendly/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    it’s right on the highway. the beds were hard, the floor was more comfortable

    nothing

    Stayed in March 2022

  • Reviewed: 1 April 2022

    1.0
    • Leisure trip
    • Solo traveller
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 21 March 2022

    1.0
    Customer service was poor, beds are small and uncomfortable.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night

    We arrived at the hotel close to 9pm, there was no one at the front desk. After waiting about 10 minutes there were 5 families waiting to check in. I called the hotel line to tell someone there were a lot of people waiting and was hung up on. After about 20 min total of waiting someone came to check everyone in. Once we were checked in, we were given a room that already had someone in it so my kids and husband and I walked in on a person laying in bed already. We were given a new room but my kids spent most of the night afraid we were going to get walked in on as well. In the morning when my husband approached the manager on duty, they told him if we were unhappy we could just check out. Not great customer service, people sitting around us at the breakfast area were shocked that was the response to our issues. Breakfast was also lacking and coffee was pretty much straight water. We did end up checking out and going down the street to the Springhill Suites and had a wonderful experience.

    The location of the hotel was great.

    Stayed in March 2022

  • Reviewed: 1 March 2022

    4.0
    Very disappointed
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Pool was cold dog poop outside the entrance for 40 dollars a day for my dogs it should have been cleaned up

    Stayed in February 2022

  • Reviewed: 31 January 2022

    10
    grey place to stay!
    • Leisure trip
    • Couple
    • King Room - Pet Friendly/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    the only thing I noticed was that we could have used a couple more wash rags in the room but I am positive if we would have asked we could have gotten some more

    it was clean easy check in and check out and we requested a fan and they had one the only thing was it was missing a blade and the other ones were broken so we couldn’t use it but otherwise a great stay

    Stayed in January 2022

  • Reviewed: 24 January 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Walk-In Shower - Disability Access/Pet-Friendly
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect

    Stayed in January 2022

  • Reviewed: 10 January 2022

    10
    Exceptional
    • Couple
    • King Room with Walk-In Shower - Disability Access/Pet-Friendly
    • Stayed 1 night
    • Submitted via mobile

    Lighting by sink, 2 full length mirrors, walk in shower. Manager very friendly.

    Stayed in January 2022

  • Reviewed: 14 November 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The shower was very slippery. Had to be very careful and not fall. That was our only concern. Wouldn’t want anyone to get hurt.

    Stayed in November 2021

  • Reviewed: 23 October 2021

    10
    Completely enjoyed our stay. Definitely would come back again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Curtains that completely close would have been nice since there was a street lights outside of the window.

    Good breakfast. Well maintained. Very clean and comfortable room. Staff was very friendly and helpful.

    Stayed in October 2021

  • Reviewed: 2 October 2021

    10
    Exceptional
    • Group
    • Two-Room King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Na

    Easy to get to

    Stayed in September 2021

  • Reviewed: 26 September 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Large room, staff was great always making sure we had what we needed.

    Stayed in September 2021

  • Reviewed: 21 September 2021

    6.0
    A good stay
    • Leisure trip
    • Couple
    • King Room with Walk-In Shower - Disability Access/Pet-Friendly
    • Stayed 2 nights
    • Submitted via mobile

    Towels were small and rough on skin.

    Very friendly and nice front staff.

    Stayed in September 2021

  • Reviewed: 19 September 2021

    10
    I’ve stayed there before and it’s always been nice
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night

    The friendliness and helpfulness of the manager and the comfort of the room

    Stayed in September 2021

Showing 76 – 100

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