11611 Northwest Freeway, Houston, TX 77092, United States
Based on 188 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.1
Facilities
8.1
Staff
8.5
Value for money
8.2
Free WiFi
9.5
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End of dialog contentReviewed: 6 May 2024
Valerie
United KingdomAll good
Spacious room very comfortable, great value. Easy access to freeway
Stayed in May 2024
Reviewed: 19 March 2024
Xiaohong
United StatesThe sheets are old
Location and room service
Stayed in March 2024
Reviewed: 2 March 2024
Peter
United StatesWarm breakfast, helpful staff
Stayed in December 2023
Reviewed: 23 February 2024
Brian
United StatesFriendly front desk staff, the room met our basic needs for a Houston weekend.
Stayed in February 2024
Reviewed: 19 February 2024
Crystal
United StatesThe location
The hotel was very clean and well managed. The room was very tidy and well kept as well as the bathroom. The hotel staff were very friendly and accommodating. I think the price we paid was more because of the location and not the shape of the hotel. I really wish we could find more hotels in these conditions and as clean as this one in areas a little more high end. The parking lot was very well lit so that eased the stress of the location just that much more. Would definitely recommend hotel but just be aware of the neighborhood.
Stayed in February 2024
Reviewed: 4 February 2024
Abelardo
United StatesDistance from MDA
Clean
Stayed in January 2024
Reviewed: 21 January 2024
Ahmed
United Arab EmiratesService not bad just one person work in reception
Price
Stayed in January 2024
Reviewed: 24 December 2023
Cleysiun
United StatesMore variety of food in the breakfast
The location. It's close to the downtown
Stayed in December 2023
Reviewed: 7 November 2023
Debracca
United StatesHot water wasn’t working properly. I was told this information after I paid for the stay.
Great area and close by shopping centers.
Stayed in November 2023
Reviewed: 16 October 2023
Aundraya
United StatesWater pressure and temperature for the shower were horrible but it worked.
Did the job.
Stayed in October 2023
Reviewed: 21 August 2023
Mario
United StatesIt smelled alot like smoke the first day.
Staff was really polite and nice!
Stayed in August 2023
Reviewed: 13 June 2023
Ernest
United StatesNot sure
Rates. Clean facilities. Breakfast
Stayed in June 2023
Reviewed: 20 May 2023
Melissa
United Statescouldnt' get in the pool due to windows broken and all the cold air coming in especially in a cold weather climate
Stayed in April 2023
Reviewed: 30 April 2023
Tes
United StatesI enjoyed my time here, no complaints.
The room was clean, spacious, the bed was comfortable and the staff was very nice.
Stayed in April 2023
Reviewed: 30 April 2023
William
United StatesI was charged more than I booked the room for and was told I couldn't make a wireless payment using Google Pay or Apple Pay.
The room was clean, staff was friendly.
Stayed in April 2023
Reviewed: 23 April 2023
Hazel
United StatesBed was not that comfortable
location was near by to where I was scheduled to work at
Stayed in April 2023
Reviewed: 20 April 2023
Luis
United Statesshower head not working!
breakfast
Stayed in April 2023
Reviewed: 7 March 2023
Tamia
United Statesthe doors kept locking us out our room we had to change rooms a few times
great room size, great managing staff
Stayed in March 2023
Reviewed: 27 September 2021
Cynthia
United StatesBetter consumer service.
I didn,t have breakfast. I liked the room , architecture.
Stayed in August 2021
Reviewed: 12 September 2021
Randy
United StatesLocation was convienent
Stayed in September 2021
Reviewed: 8 September 2021
La'toya
United StatesOnly thing I didn't like was the swimming pool was dirty looking .on the website it shows a jacuzzi tub in the room only to find out there wasn't🥴🥴
Everything
Stayed in September 2021
Reviewed: 6 September 2021
Jakevia
United StatesThe breakfast was very limited
Stayed in September 2021
Reviewed: 15 August 2021
Tee225
United StatesWish they had better breakfast but due to covid i understand. And found a small container of cheese under bed so room service missed it.
Lady that works over night seem very nice.
Stayed in August 2021
Reviewed: 5 August 2021
Sandoval
United StatesThey wanted me to bring my used towels to get new towels, wasn't to happy about that.
Everything else was great! Rooms were so clean and staff were very friendly!
Stayed in July 2021
Reviewed: 26 July 2021
Pamela
United StatesBooked that hotel for the hot tub unfortunately it was blocked off. Very disappointed, other than that very clean.
Stayed in July 2021
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