209 North Vineyard Avenue, Ontario, CA 91764, United States
#5 of 39 hotels in Ontario
Guests' ChoiceBased on 325 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
8.9
Facilities
8.5
Staff
9.1
Value for money
8.3
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End of dialog contentReviewed: 20 May 2024
Caroline
United StatesThe best breakfast set up!
Stayed in May 2024
Reviewed: 12 March 2024
Trujillo
United StatesThe price
I like the cleanliness
Stayed in March 2024
Reviewed: 4 December 2023
Colin
United KingdomRoom door swipe entry system not working, 3 times, during stay. A bit frustrating. Why not work ? But easy to replace cards at reception from helpfull staff
Location okay and Breakfast was very good. No issues. Staff polite and helpfull
Stayed in December 2023
Reviewed: 30 October 2023
Mark
United StatesRooms a bit dated. However pretty clean.
Great customer service. Perfect location for shuttle pick up to Escape.
Stayed in October 2023
Reviewed: 14 October 2023
Laurie
United StatesNot sure. Things were great.
Breakfast was great. Had scrambled eggs. Cereal. Fruit. Coffee. Very good.
Stayed in October 2023
Reviewed: 12 October 2023
Elizabeth
United StatesClean and nice staff
Stayed in September 2023
Reviewed: 23 August 2023
Dianne
United StatesThe bath was not lighted well. Would like a bar of soap, not a dispenser. Need mirror in bedroom.
Delicious breakfast. Wonderful helpful staff.
Stayed in August 2023
Reviewed: 16 August 2023
Patrick
United StatesBathtub drain plugged.
Breakfast and location.
Stayed in August 2023
Reviewed: 17 June 2023
Marianne
United StatesThe heat-a/c unit rattled loudly every time it was about to shut off. The 1st time we thought someone was breaking in, but we were so tired from the flight we slept. The second night it kept us up.
The lady (I believe her name was Rochelle) who shuttled us around was terrific. It was after midnight, and she was very helpful and fun. We really appreciated her assist!
Stayed in June 2023
Reviewed: 7 June 2023
Mary
United StatesA perfectly comfortable room for a good price. The staff were very friendly and courteous.
Stayed in June 2023
Reviewed: 31 May 2023
Tom
United StatesWi-Fi issues
Stayed in May 2023
Reviewed: 26 May 2023
Yu
Taiwanno elevator
breakfast
Stayed in May 2023
Reviewed: 22 May 2023
Albert
United Statesnothing
Breakfast was excellent. Coffee was just ight. Options were great. Choice of a banana or an apple was superb Cleanliness was well noted. In & out in less than 25 minutes.
Stayed in May 2023
Reviewed: 20 May 2023
Susan
United StatesThis Best Western was more than I normally pay for lodging, it was quite high actually. Since I was with family I wanted everyone to be comfortable. But it is California, so maybe it's just reflective of everything in California costs more.
Breakfast was excellent for a continental-style breakfast. The facility was very clean.
Stayed in May 2023
Reviewed: 18 April 2023
Kelly
United StatesLocation was great for easy access to airport. Appreciated the available shuttle service. Friendly staff!
Stayed in April 2023
Reviewed: 8 April 2023
Ron
CanadaAdjoining rooms are very noisy. Would not take a room that has an adjoining door. A small table with two chairs would be nice as the room was quite large.
Fair breakfast, nice room
Stayed in April 2023
Reviewed: 26 March 2023
Kathy
United StatesThevair conditioner was too loud to sleep.
Stayed in March 2023
Reviewed: 24 March 2023
Susan
United StatesThe bathroom smelled like tobacco but when I mentioned it to the front desk, they sent a cleaning crew and the smell was gone.
Great location close to airport with free shuttle. Great healthy full breakfast. Friend staff. Large comfortable room (350 sq. ft.).
Stayed in March 2023
Reviewed: 10 March 2023
Steven
United StatesConveniently located near the Ontario International Airport (ONT). Clean room and relatively quiet. Very good breakfast room with helpful servers.
Stayed in March 2023
Reviewed: 20 February 2023
Carol
United StatesThe shuttle service to the convention center was excellent.
Stayed in January 2023
Reviewed: 18 February 2023
Christopher
United StatesTV remote missing from room. Front desk would not bring one to me, I had to go get one from them.
Clean, nice layout, comfortable bed.
Stayed in January 2023
Reviewed: 1 February 2023
Steve
United Statesgreat breakfast & location, staff was very nice
Stayed in January 2023
Reviewed: 7 January 2023
Trevor
United Statesthe property is clean
location was good
Stayed in January 2023
Reviewed: 2 January 2023
Mary
United Statesfriendly staff, clean rooms, delicious breakfast
Stayed in December 2022
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