2309 Sw 1St Avenue, Grand Rapids, 55744, United States
#1 of 7 hotels in Grand Rapids
Guests' ChoiceBased on 101 hotel reviews
9.1Cleanliness
9.6
Comfort
9.4
Location
9.2
Facilities
9.3
Staff
9.3
Value for money
8.8
Free WiFi
9.4
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End of dialog contentReviewed: 13 April 2024
Joel
United StatesOn the main drag of town.
They were accommodating and let us in early so we could change for grandchildren’s school program after school!
Stayed in March 2024
Reviewed: 19 March 2024
Sue
United StatesAll was good, no dislikes.
The whole hotel is very clean; nice size room; wonderful, friendly staff!
Stayed in March 2024
Reviewed: 18 March 2024
Eric
United StatesThe noise level in the lobby was extreme with 2 youth hockey teams and their parents taking over the hotel. However, It was very quiet after the designated quiet hours and I did think the hotel handled it as well as you can. It was just the noise was overwhelming as there were people staying there for other reasons like attending funerals
Friendly staff, clean, good breakfast selection although gluten free dairy free selection very limited. Parking was plentiful especially for trucks and larger vehicles.
Stayed in March 2024
Reviewed: 16 March 2024
Deborah
United StatesThe team was amazing!
Stayed in March 2024
Reviewed: 18 February 2024
Shofner
United StatesNo hot tub
Very up to date clean and nice pool also had a very nice exercise room and excellent breakfast
Stayed in February 2024
Reviewed: 13 February 2024
Amanda
United StatesVery small pool for being a brand new hotel
The room set up was lovely. The lighting was great. The bathroom and shower were a great size
Stayed in February 2024
Reviewed: 25 November 2023
Michael
United StatesEverything great.
Excellent breakfast, very comfortable bed and pillows. Great shower!
Stayed in November 2023
Reviewed: 14 November 2023
Gary
United StatesNo hot tub
Clean and new
Stayed in November 2023
Reviewed: 7 November 2023
Michael
United StatesOne of the handles in the shower fell of in my hands.the shower curtain hangs out over the threshold and floods the bathroom floor. If I caused the flooding it’s because there was nothing there to tell me how to avoid it.
Didn’t do the breakfast. Rooms were very clean. The people at the front desk were extremely helpful. Plenty parking for those people with disabilities. Lobby is warm and inviting. The fireplace is a nice touch.
Stayed in November 2023
Reviewed: 1 November 2023
Robert
United StatesConvenient to get to. Very clean and the rooms were very quiet
Stayed in October 2023
Reviewed: 23 October 2023
Kathy
United StatesI have no complaints
I like that the housekeeping staff does an excellent job. That is the most important thing to me when I stay at a hotel.
Stayed in October 2023
Reviewed: 9 October 2023
Elizabeth
United StatesThe location was unbeatable. Clean. Helpful staff.
Stayed in October 2023
Reviewed: 3 October 2023
Judith
United StatesPrice. Toilet seat very loose - I tightened it with a pair of scissors I always have with me. Hair conditioner bottle in shower was empty.
Excellent breakfast. Quiet neighborhood. Keurig.
Stayed in October 2023
Reviewed: 1 October 2023
Carolyn
United StatesBeware that your GPS may take you to the empty lot next door! Their name on the building is quite small & hard to read from the road. There were a few other odd things, but I'm sure they'll get sorted in time
New hotel, so everything was shiny & new.. The staff was welcoming.
Stayed in September 2023
Reviewed: 26 September 2023
Frank
United StatesEverything was exceptional
Excellent staff Great breakfast
Stayed in September 2023
Reviewed: 23 September 2023
Trombley
United StatesVery nice new facility.
Stayed in September 2023
Reviewed: 19 September 2023
Ellen
United StatesThere is no visible signage out front near the street and the hotel is set back off the road behind a T-Mobile/Starbucks building so it was not easy to find the entrance. We actually spent time driving back and forth to find where to enter. They really need to do something about that.
The hotel is obviously new and has many place to sit on the ground level. The elevators had lighted numbers to let us know which elevator would arrive first. .Also, we had a problem with our refrigerator during our first night and after we reported this to the front desk in the morning, they quickly found someone to fix the problem. This is very unusual and made our stay much better, Also, the breakfast selections were all very good.
Stayed in September 2023
Reviewed: 5 September 2023
Srividhya
United StatesNone
Very comfortable and clean. Hotel representative was very responsive. This hotel is located at a very good vicinity where you have access to many retail shops.
Stayed in September 2023
Reviewed: 5 September 2023
George
United StatesNothing I can think of.
Room, facilities, staff, grounds and especially breakfast!
Stayed in September 2023
Reviewed: 2 September 2023
Neva
United StatesWas very pleased with everything
Stayed in August 2023
Reviewed: 28 August 2023
Sharon
United StatesI would have liked the price to be lower. The air conditioner when it turned on was kind of loud.
The breakfast was good. Lots of room for people to gather and eat. The rooms were clean.
Stayed in August 2023
Reviewed: 28 August 2023
Cindy
United StatesVery friendly staff, good food,clean room, very comfortable beds
Stayed in August 2023
Reviewed: 27 August 2023
Thomas
United StatesI wish I could have stayed longer.
The building is less than a year old, and they are keeping it like it just opened yesterday. 100% the cleanest hotel I've ever stayed in. Breakfast was delicious. Staff were very friendly.
Stayed in August 2023
Reviewed: 25 August 2023
Margaret
CanadaWe arrived after dark. The entrance could have been lit up better as the hotel was set back quite far. We noticed lots of people missed it & drove through the sand lot next door.
We didn’t have the breakfast but the hotel decor was fantastic. Rooms were spacious & well designed. Lots of device plugins. Fridge & microwaves GREAT. Walk-in shower GREAT. Best thing: Light around the bathroom mirror took 10 years off! lol
Stayed in August 2023
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