2406 N Roan Street, Johnson City, TN 37604, United States
#17 of 19 hotels in Johnson City
Guests' ChoiceBased on 560 hotel reviews
5.5Cleanliness
6.1
Comfort
6.3
Location
7.4
Facilities
5.9
Staff
7.1
Value for money
6.3
Free WiFi
6.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 April 2024
Steve
United StatesIt was a clean, quiet, comfortable place to stay
Stayed in March 2024
Reviewed: 31 March 2024
Zane
United StatesI had a king bed with only two pillows I went down to the front desk and the man working told me I couldn't have any more pillows I had a injury and needed my foot above my heart .
Its convenient
Stayed in March 2024
Reviewed: 23 March 2024
Larry
United StatesNo elevator and the breakfast was unsanitary
Convenient location
Stayed in February 2024
Reviewed: 26 February 2024
Copenhaver
United StatesAdvertise breakfast and there was minimal breakfast. No conditioner
Room and bathroom were big
Stayed in February 2024
Reviewed: 4 February 2024
Mcquoid
United StatesLike a traphouse
Close to e everything
Stayed in January 2024
Reviewed: 26 October 2023
Amanda
United StatesPeople smoking weed all around ! Very strong smell in the halls
Location was good , pillows were good and the bed slept very good
Stayed in September 2023
Reviewed: 22 October 2023
Joshua
United StatesCould smell old cigarette smoke in the hallway mixed with perfume, and at some point during the evening another was smoking pot and the smell permeated into my room bad enough it woke up my children.
The room was just enough.
Stayed in October 2023
Reviewed: 16 October 2023
Harris
United StatesIt was fine, nicer than expected. Staff was very nice. Breakfast wasn't the best, but they had yogurt! I chose this place to be economical and it was better than anticipated. The restaurant was closed for vacation, but looked delicious! Beds were comfortable and I slept well. We will stay again
Stayed in October 2023
Reviewed: 6 October 2023
Candice
United StatesLeft day early still didn't get my money back
Breakfast and the quietness
Stayed in October 2023
Reviewed: 1 October 2023
Jimmy
United StatesI was out next to a fire exit and did not know that there would have to slammed door all night.
The bed was super soft and comfortable
Stayed in August 2023
Reviewed: 13 September 2023
Kathleen
United StatesIt felt dirty, the staff were not very helpful and the breakfast was minimal
Stayed in September 2023
Reviewed: 27 August 2023
Sam
United KingdomThe carpet and furniture could with a change. More modern
Clean and spacious
Stayed in August 2023
Reviewed: 22 August 2023
Amber
United StatesWalls were thin and we could hear everything going on around us.
Staff was very friendly and room was spacious
Stayed in August 2023
Reviewed: 21 August 2023
Knnawledge
United StatesThe pool was closed
Comfortable beds, nice facility
Stayed in August 2023
Reviewed: 3 August 2023
Shelly
United StatesA lot of things were not finished as if they were still being fixed or replaced. The elevators were dirty and needed cleaning and the pool was not usable and under construction that apparently wasn’t started. I overpaid
A lot of things were not finished as if they were still being fixed or replaced. The elevators were dirty and needed cleaning and the pool was not usable and under construction that apparently wasn’t started. I overpaid
Stayed in August 2023
Reviewed: 27 July 2023
Donald
United StatesCarpet was old and felt dirty to bare feetcondition. l was run down and not usable. The air-conditioned was noisy so we left it off most of the time. The elevator was dirty and old.
Not to bad
Stayed in July 2023
Reviewed: 18 July 2023
Donald
United StatesBreakfast items not so good
Comfortable room
Stayed in July 2023
Reviewed: 12 July 2023
Cook
United StatesThe rooms were dingy and still smelled like cigarette smoke for a non smoking room. Both my wife and I got a massive spider bite
Stayed in July 2023
Reviewed: 4 July 2023
Phil
United StatesThere was a sign saying the pool was closed and in repair. The pool was still closed and I saw no work started or being done on the pool. I don't think it will be repaired and I was so looking forward to a cool swim. The TV, microwave and fridge were unplugged. We had to call management to come plug them in because we couldn't get to the plug in. The ice machine on our floor wasn't working. I told the manager and he acted like he wasn't aware of it. It was unplugged and looked like it hadn't worked in a while. Very inconvenient for old peole.
The room had been updated and was very nice.
Stayed in June 2023
Reviewed: 20 June 2023
Jane
United StatesAdvertised a pool, but it was not open. Booked a non-smoking room, but they put us in a smoking room; we are not smokers so this itself brought it down to passable for us. Otherwise, the room was comfortable.
Breakfast was included, which was a bonus for the price we paid. We were allowed into the room early, which was great. Were able to park our car right outside our window.
Stayed in June 2023
Reviewed: 18 June 2023
Jazzyj90
United StatesThe pool was under repair. The facility smelled of smoke on every floor and the facility could use a good uodate
The staff and the Thai restaurant attached to the facility was really good.
Stayed in June 2023
Reviewed: 13 June 2023
William
United StatesThe pool was out of service,the air conditioner rattled and made all kind of noises.
Beds were comfortable.
Stayed in June 2023
Reviewed: 1 June 2023
Tina
United StatesNot alot of breakfast options. Bathroom floor not very clean. Tables etc were sticky had not been cleaned.
Friendly staff.
Stayed in May 2023
Reviewed: 23 May 2023
Cheryl
United StatesThis review has been hidden because it doesn't meet our guidelines.
Hinterzarten, Germany
Whitefish, USA
Georgetown, USA
Bangkok, Thailand
Tirana, Albania
Bonavista, Canada
Sopot, Poland
Bielany Wrocławskie, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content