2406 N Roan Street, Johnson City, TN 37604, United States
Based on 548 hotel reviews
5.5Cleanliness
6.1
Comfort
6.3
Location
7.4
Facilities
5.9
Staff
7.1
Value for money
6.3
Free WiFi
6.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 September 2021
Amy
United StatesPool was closed, green and nasty.
Stayed in September 2021
Reviewed: 21 August 2021
Kim
United StatesThe curtains wouldn’t close! We only had shear curtains and there was a light right outside the window and we were in ground level. Didn’t sleep good because of this!
Stayed in July 2021
Reviewed: 17 August 2021
Tara
United StatesWe were looking for a place with a swimming pool. The listing showed there was a pool, which is why I booked it. Upon arrival, I found out the pool was closed. The beds were not comfortable. My back was killing me when I woke up.
The staff were exceptionally friendly. The front desk clerk was great! The housekeeping staff were really nice!
Stayed in July 2021
Reviewed: 16 August 2021
Stephen
United StatesHotel needs an upgrade
There was nothing to looked good
Stayed in July 2021
Reviewed: 10 August 2021
Larry
United StatesBreakfast was a joke!
Stayed in August 2021
Reviewed: 29 July 2021
Louis
United StatesI had trouble with the tv and the room was missing lightbulbs for the lamps
The location
Stayed in July 2021
Reviewed: 28 July 2021
Vicki
United StatesCleanliness of the room left a little to be desired. The lampshade was covered in dust, behind the nightstand and bed were piles of dust and miscellaneous odds and ends, dust on the nightstand and on the bathroom floor dried up blob of something. Noise: extremely noisy while trying to sleep from other rooms doors opening and closing to not sure what it was but every few minutes it sounded like something was dropping onto the floor (have you ever heard a weight dropping to the floor at a gym) that was the noise. Not sure where it was coming from but several times each night I would hear it. The light that came in from under the curtain made for a lighted up room so you never felt like it was nighttime. Pool closure: I called the hotel prior to arrival and asked if pool would be open. I was told that it was closed due to repairs and NOT COVID related. They told me that they expected it to open in the next couple of days. When I got there the sign on the pool said that it was closed due to Covid through the end of the year. The inspector came while I was there and the staff said that didn’t didn’t want to reopen the pool until next year. Staff: even though she was efficient in checking us in(2 rooms) she was not friendly, never smiled and we felt as if she was not enjoying being there and only collecting a paycheck. Other interactions with her during our stay were the same.
The location was perfect. Just off the highway which made it easy to get to. Centrally located in Johnson City and easy to get to surrounding areas. Complimentary breakfast was good. Nice selection of items.
Stayed in July 2021
Reviewed: 23 July 2021
Susan
United StatesBreakfast sparce. Rarely open times posted. Advertised as a hot buffet breakfast & certainly not close to cold continental. Almost all who came in complained but seems nobody listened. Housekeeping came by door asking about need for towels & sometimes grabbed trash.
Not much, although older hotel needs more remodeling.
Stayed in July 2021
Reviewed: 22 July 2021
Patrick
United StatesThe room was not indoors, and apparently if you are a frequent visitor then you have to call and request an indoor room. I was none the wiser. Also, the outdoor rooms have wasp nests, cob webs, and cigarette butts everywhere. My room had cigarette burns all over the place, but the bed was comfy and the room was otherwise clean
Breakfast was lame. All gone when I got there before 9am
Stayed in July 2021
Reviewed: 21 July 2021
Ashley
United StatesPool wasn’t open and they didn’t have the free Breakfast up
Location
Stayed in July 2021
Reviewed: 15 July 2021
Jackson
United StatesOld and dated
Great Sq ft in the room
Stayed in July 2021
Reviewed: 14 July 2021
Crystal
United StatesLayout very confusing, two hotels smushed together. Breakfast was lacking, no pool after they said it was open. Lots of permanent residents.
Room was comfortable, good location in town
Stayed in July 2021
Reviewed: 14 July 2021
Amanda
United StatesThe people next door were very loud all night long
Nice and clean
Stayed in July 2021
Reviewed: 11 July 2021
Laura
United StatesThe number one reason we booked this hotel was for the outdoor pool. According to staff, it has not been opened in years and there is no intention to open it. We had several families in town for baseball and had absolutely nothing to do in between games. There was a lot of questionable activity going on in and around the hotel which made us feel unsafe.
I liked that it was cheap, but you definitely get what you pay for. Kudos to the cleaning staff, an older couple. They worked very hard and did a great job.
Stayed in July 2021
Reviewed: 11 July 2021
Stephanie
United StatesNasty. The first room we were put in the people next door had a room with adjoining doors and the cigarette smoke was billowing into our room through the doors and when my husband went into the bathroom there was a cockroach in the bathtub. I went to the desk and the gentleman working was very nice and put us in a room across the hall. It was better it didn’t stink as bad as the first one. The pool was closed of course still due to Covid. Ugh. Apparently there are a lot of locals that are living there and it’s not a good environment for families.
Nothing
Stayed in July 2021
Reviewed: 10 July 2021
Wendy
United StatesEverything
Everything
Stayed in July 2021
Reviewed: 4 July 2021
Franci
United StatesThe woman at the front desk was very rude when I first arrived. I was only given one key card when there were two adults. All of the amenities were closed “ due to “covid .” The room was nothing like the photographs, the room was not clean and had a weird smell. I will not every stay at this hotel or any other Days Inn.
Stayed in July 2021
Reviewed: 1 July 2021
Kc
United StatesThe carpet had cigarette burns all over it. Just didn’t fell clean.
Staff
Stayed in June 2021
Reviewed: 28 June 2021
Rodnitia
United StatesThe breakfast was mostly processed food. The pool was not open. I’ve machine on third floor did not work.
the cleaning people were very nice and did a good job.
Stayed in June 2021
Reviewed: 24 June 2021
Bb
United StatesI did not like the fact that I could hear everything through the walls in the room beside of us and across the hall, the front staff wasn’t necessarily helpful
The convenience to my destination
Stayed in June 2021
Reviewed: 21 June 2021
Tarisha
TunisiaThe smell of the rooms was so pungent and strong. It was a horrible smell. Smelled of bowel movement and a mixture of other things. I had to ask for them to come spray the room several times. The only spray they had was the dollar air freshener which could not take the smell away at all. That smell was something that needed professional attention. I also didnt like that there was no mention of the pool not being open as that was the main reason i booked the room in the first place.
I liked the staff and the rooms were decently clean. You can tell they do put effort into cleaning and trying to maintain the facility
Stayed in June 2021
Reviewed: 27 May 2024
Nicholas
United StatesNasty. Room was filthy. Needed cleaned. Smelled like urine. We ended up leaving.
Nothing.
Stayed in May 2024
Reviewed: 23 May 2024
Aubrey
United StatesBreakfast was fairly good
Stayed in May 2024
Reviewed: 14 May 2024
John
United StatesWish the restaurant and pool were open.
Big room that was convenient and clean.
Stayed in May 2024
Reviewed: 12 May 2024
Kimberly
United StatesUPGRADE!! The ac didn’t work and was plugged into an extension corn, I’m pretty sure this is illegal!? The bath and shower were dirty with bugs and other unknowns stuck to the wall. The ice maker, laundry and bathrooms by the breakfast area were of order. And the pool area was a disaster!!
The bed was comfortable but the place was a mess! They haven’t upgraded and need to do so immediately!!
Stayed in May 2024
Hinterzarten, Germany
Whitefish, USA
Georgetown, USA
Bangkok, Thailand
Tirana, Albania
Bonavista, Canada
Sopot, Poland
Bielany Wrocławskie, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content