1615 Tynecastle Highway, Banner Elk, NC 28604, United States
#6 of 21 hotels in Banner Elk
Guests' ChoiceBased on 566 hotel reviews
8.1Cleanliness
8.6
Comfort
8.4
Location
9.1
Facilities
8.1
Staff
9.2
Value for money
7.9
Free WiFi
8.3
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End of dialog contentReviewed: 2 May 2024
Iuliia
United StatesBreakfast was terrible. This was truly the worst hotel breakfast I've ever had.
Stayed in March 2024
Reviewed: 20 April 2024
Stephen
United StatesLack of elevator. If we stay another time it must be on 1st floor.
Good breakfast in convenient location.
Stayed in April 2024
Reviewed: 23 March 2024
Lori
United StatesI had no dislikes, but the hotel was a little outdated in the rooms. But they were very clean and the pets were super comfortable, so no complaints.
The location was excellent as there are no other hotels in the area. The breakfast was delicious and had a great variety. The room was very clean and comfortable.
Stayed in February 2024
Reviewed: 6 March 2024
Susanz
United StatesThe room was large and the bed very comfortable. I enjoyed being in the public area with a comfortable sofa and fireplace.
Stayed in February 2024
Reviewed: 24 December 2023
Dmitry
CanadaNo housekeeping except by request - COVID is over so why?
Nice lobby, good breakfast, close to Sugar mountain and not too far from Beech min
Stayed in December 2023
Reviewed: 17 December 2023
Don
United StatesRooms are a little dated, hot breakfast was not available due to an issue with the kitchen.
Location is good. Spectacular views of the mountains from front parking lot. Staff was extremely helpful.
Stayed in December 2023
Reviewed: 14 December 2023
Tadsz
United StatesBathroom a little dated. Outdoor entrance
Close to skiing and great restaurants
Stayed in December 2023
Reviewed: 19 November 2023
Victor
United StatesBreakfast was good
Stayed in November 2023
Reviewed: 27 October 2023
Linda
United StatesEverthing was great!
Quiet, clean, helpful. We forgot something and they kept it for us so we could pick it up the next day.
Stayed in October 2023
Reviewed: 26 October 2023
Tammy
United StatesNO ELEVATOR!
Location & cleanliness.
Stayed in October 2023
Reviewed: 23 October 2023
David
United StatesLack of elevator and poor outdoor stair condition.
Convenient quiet facility
Stayed in October 2023
Reviewed: 19 October 2023
Lillian
United StatesBeds were small, hair all over the bathtub
Staff was exceptionally nice. Breakfast was good. Beds are a little small. Main downside - large number of pet and human hairs all over the bathtub
Stayed in October 2023
Reviewed: 6 October 2023
William
United StatesI felt that the lobby was dark and it didn't look clean.
I liked the friendliness of the staff. I think they could have been more professionally dressed instead of street clothes.
Stayed in October 2023
Reviewed: 25 September 2023
Tracie
United StatesPrice.
Very short stay.
Stayed in September 2023
Reviewed: 22 September 2023
Kimmie
United StatesDated rooms had been upgraded recently, but still dated. Reminds me of motels from childhood.
It was clean and the beds were comfortable.
Stayed in September 2023
Reviewed: 18 September 2023
Sarah
United StatesNeed an elevator
Breakfast was great! Room was comfortable and staff was friendly.
Stayed in September 2023
Reviewed: 18 September 2023
Kathy
United StatesCeiling in the room was cracked and falling down
Convenient location
Stayed in September 2023
Reviewed: 13 August 2023
Yvonne
United StatesEveryone was very helpful. Gave me extra towels.
Stayed in August 2023
Reviewed: 5 August 2023
Fay
United StatesI was not a fan of carpet on the floors. It appeared worn and somewhat soiled. Other than that I was pleased.
Location. Close to everything. Quiet country like setting.
Stayed in August 2023
Reviewed: 2 August 2023
Lisa
United StatesGreat location. Clean and comfortable.
Stayed in July 2023
Reviewed: 6 July 2023
Roger
United StatesWifi was very weak in our room.
Friendly and helpful staff. Location
Stayed in July 2023
Reviewed: 3 July 2023
Shoemake
United StatesThe snack machines were outdated but had a good selection of snacks. I would just prepare by bringing your own or have change ready.
The staff was exceptional! The beds are small but comfortable with good pillows. The pool and pool area was very nice. The location was perfect. My family and I would definitely stay again! I can not boast on the staff enough, so kind and inviting. Would stay again just because I know we would be treated well!
Stayed in July 2023
Reviewed: 26 June 2023
Kara
United Statesnothing
breakfast was great
Stayed in June 2023
Reviewed: 24 June 2023
Jeff
United StatesClean room, comfortable bed. Rear staircase to upper rooms could use some cleaning up, walkway slippery in the rain.
Stayed in June 2023
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