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Reviews of Best Western Northwest Lodge 3 stars

6989 South Federal Way, Boise, ID 83716, United States

#30 of 81 hotels in Boise

Guests' Choice

Review score

Based on 350 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    6.7

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Showing 76 – 100

  • Reviewed: 23 September 2021

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed was too soft

    Roomy

    Stayed in September 2021

  • Reviewed: 22 September 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Beds were a little too soft.

    Clean and friendly staff.

    Stayed in September 2021

  • Reviewed: 10 September 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Pet-Friendly/Non-Smoking
    • Stayed 1 night

    Very clean and conveniently located near airport.

    Stayed in September 2021

  • Reviewed: 2 September 2021

    8.0
    Enjoyed Boise
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Pet-Friendly/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Disappointed that the pool wasn't available & the shower head wouldn't adjust and seemed set for a 6'5" person...didnt fit us.

    Location was great. Breakfast was great.

    Stayed in August 2021

  • Reviewed: 26 August 2021

    7.0
    Great for the price :)
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet-Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The beds were a bit uncomfortable. The bathroom was also a little bit small.

    I've always liked this location. The staff are always so friendly and helpful. Housekeeping is also friendly. They give smiles and say hi. I love the indoor pool. It stays open until 11pm which is always great for my daughter since we don't usually get to our hotels between 830pm and 930pm

    Stayed in August 2021

  • Reviewed: 14 August 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Pet-Friendly/Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    They set off a fire alarm for no reason

    Stayed in August 2021

  • Reviewed: 30 July 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Only one washing machine and dryer that wasn't very efficient, especially for how much it cost. The detergent machine was marked $1, however it was empty. The guy on the desk charged us $2 per packet.

    Location. Also breakfast was available.

    Stayed in July 2021

  • Reviewed: 11 July 2021

    8.0
    Would stay here again. Wish I had more time so I could use the pool/hot tub.
    • Leisure trip
    • Solo traveller
    • King Room - Pet-Friendly/Non-Smoking
    • Stayed 3 nights

    Found the windows on my main floor room were not locked....glad I checked.

    big room, clean, very nice staff, free shuttle from airport.

    Stayed in June 2021

  • Reviewed: 10 July 2021

    8.0
    Good except breakfast
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was a huge letdown. There was no hot breakfast, basically just cups of cereal.

    The beds were comfortable and our room was clean. The front desk staff was very nice. Loved that there was a grocery store right across the street.

    Stayed in July 2021

  • Reviewed: 5 July 2021

    9.0
    Nice, clean, and friendly service.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    The hallways were muggy and hot. Upon arrival we turned on the AC in our room. Even by the 2nd night it was too warm in our room for our sleeping comfort.

    Stayed in July 2021

  • Reviewed: 28 June 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Bathroom floor wasn't cleaned, bathroom toilet/shower very yellowed/dated, bed was not very comfortable

    Good pool, AC in each unit, easy tech, friendly staff, well decorated, good size room, easy access to location, kids liked the koi pond

    Stayed in June 2021

  • Reviewed: 24 June 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Beds and pillows were too soft! Air conditioner was loud.

    Small and great location to Simplot Sports Complex.

    Stayed in June 2021

  • Reviewed: 24 June 2021

    7.0
    Did not get much sleep
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Pet-Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We stay at this property every year. This year we were put in a room next to the guest laundry. Our beds shook until 10:30pm After traveling all day we had already unpacked and showered. The property was full Why did this property go up $200? I am a Best Western points card holder but it was cheaper tbruy Booking.com And the air conditioner thumped all night We will not stay here again

    The breakfast was good

    Stayed in June 2021

  • Reviewed: 10 June 2021

    9.0
    Overall comfortable
    • With a pet
    • Leisure trip
    • Couple
    • King Room - Pet-Friendly/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Shower aimed at door causing wet floor while waiting for very long warmup time

    Stayed in June 2021

  • Reviewed: 7 June 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    As I was climbing into the sheets I noticed black grease like marks on the top and bottom sheet. I’m hoping they were clean and just didn’t wash out, but the fact that they matched marks was a little concerning.

    Comfortable beds and good location! Easy access back on route 84. The hot breakfast, while not fully back, was good!

    Stayed in June 2021

  • Reviewed: 5 June 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not a lot of food places around it. Needs more food establishments close by. Needs easy access out to roads...Had to go up and turn around at the light, unless I wanted to break the law. The pool area was extremely hot. Could barely sit in there to watch the kids swim. Bottom of the pool looked dirty and was super rough, to where it tore up the bottoms of the kids feet.

    The pond area with the fish was cool for the kids. Easy to find. Clean. Breakfast was great. Hot. Well stocked. Nice and sound proof rooms,did not hear any noise from other rooms especially the rooms above ours. Staff was helpful and very courteous.

    Stayed in June 2021

  • Reviewed: 5 June 2021

    8.0
    Okay place to stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    No AC in one room. Had to change rooms

    Nice employees and a fair price

    Stayed in June 2021

  • Reviewed: 3 June 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The beds were too soft.

    The staff were very helpful. Room was clean.

    Stayed in June 2021

  • Reviewed: 29 May 2024

    6.0
    It was ok
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Nicer pillows

    Breakfast was decent

    Stayed in May 2024

  • Reviewed: 28 May 2024

    5.0
    Boise Best Western
    • Leisure trip
    • Couple
    • Queen Room with Bath Tub - Disability Access
    • Stayed 4 nights
    • Submitted via mobile

    The bed was never changed. I had to ask for linen daily. We had the sign on door to clean. Came back in the afternoon when the staff was leaving. Still not done. Maintenance was going to come clean the room. I appreciate the offer.

    The breakfast staff was great . Daily had a change of hot options. Fresh hot coffee. The location was fantastic. Easy to access the freeway and get around town

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    enjoyed our short stay think ill book again here when traveling through staff was welcoming
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    staff was welcoming and very friendly..

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    Absolutely love this Best Western. Thank You.😊
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Pet-Friendly/Non-Smoking
    • Stayed 1 night

    The room was ready, even with our late arrival. Wonderful room, clean, comfy beds and an awesome staff. Great location on I 84.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    They didn't have power. I paid for a hotel with no power and then a fire alarm went off for 30mins. Terrible experience.

    Staff was nice

    Stayed in May 2024

  • Reviewed: 7 May 2024

    5.0
    Not sure I will ever stay there again. Too noisy.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Pet-Friendly/Non-Smoking
    • Stayed 1 night

    the doors are super noisy when opening and shutting. Some people checked in next to me during the early hours and were constantly opening and shutting the doors and talking loud in the hallway. I couldn't sleep.

    I came during a blackout of 5 hours but the desk lady was as helpful as possible. Bed was great, room was clean. It was a convenient location.

    Stayed in May 2024

  • Reviewed: 13 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Front desk at check in and check out were very friendly. Location was convenient.

    Stayed in April 2024

Showing 76 – 100

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