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Reviews of Best Western Oakbrook Inn 3 stars

669 Pasquinelli Drive, Oakbrook Terrace, IL 60559, United States

#6 of 10 hotels in Oakbrook Terrace

Guests' Choice

Review score

Based on 219 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.2

  • Facilities

    7.4

  • Staff

    8.1

  • Value for money

    7.4

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 7 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Old design, small windows. You feel you’re like in the 80s hotels

    Clean, clean ,clean and friendly staff

    Stayed in May 2024

  • Reviewed: 15 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean.

    Stayed in April 2024

  • Reviewed: 7 December 2023

    8.0
    I made the right choice by choosing this hotel to stay for the weekend.
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    No comments

    Everything was ok with the hotel. Breakfast was ok, room was clean, friendly staff, location was perfect to reach our different destinations for the weekend. Will stay again at this hotel. Is not the most luxurious hotel in the area but has all the necessary accommodation for the price.

    Stayed in December 2023

  • Reviewed: 14 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    A/C was noisy.

    Very nice place. Great staff. Great breakfast too.

    Stayed in September 2023

  • Reviewed: 29 August 2023

    6.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room could’ve been cleaner seen tiny baby ants.

    I loved the location out the way. Didn’t have to worry about crime. Great area & convenient for other things like food & gas.

    Stayed in August 2023

  • Reviewed: 24 July 2023

    6.0
    Good breakfast
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    No cleaning for the 4 nights we stayed there and it was no that clean...

    Nice omelett, good brekfast! Everyone was nice who worked there!

    Stayed in July 2023

  • Reviewed: 9 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The rooms were very old, the sink was extremely small and they could have given a wardrobe closet. the rooms were not constructed cleverly. Also, it had no pool.

    The location, cleanliness, breakfast

    Stayed in July 2023

  • Reviewed: 24 June 2023

    8.0
    Overall comfortable.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Room was clean overall, but the floor was not. The bottoms.of my feet got dirty as I did some exercises in my room. I had to wash my feet before I got in bed. In the hallways there was a lot of dirt along edges and in corners.

    Breakfast was very good, staff was excellent, helpful and very friendly.

    Stayed in June 2023

  • Reviewed: 9 June 2023

    7.0
    our stay was good we there for 9 days and made the best of it, the staff are very friendly
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 9 nights

    I always want daily house keeping , here you had to request everyday to freshen up the room, and though it was done was very poor , most hotels offer room service everyday except if you dont want it

    The breakfast was okay, there were days when there was no fruit or was very little and taken by others , the staff made good omelets , in general i would give a 7 out of 10 for the breakfast and the breakfast room

    Stayed in June 2023

  • Reviewed: 17 May 2023

    7.0
    In general it was a good experience
    • Leisure trip
    • Solo traveller
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 1 night

    I hesitate to say but small tiny bugs on floor next to the whirlpool tub and tb faucet in bathroom cold water would not turn

    bREAKFAST WAS GREAT AND VERY FRIENDLY STaFF MAKING BREAKFAST

    Stayed in May 2023

  • Reviewed: 13 April 2023

    8.0
    My stay was great except for we had ants 🐜 in our room. Staff wa s
    • Leisure trip
    • Couple
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room had ants 🐜 other then that I can't complain. I had told the front desk staff and my concerns. She was kinda nonchalant and it. She acted surprised when I told her about the ants 🐜 .

    I liked the room for the price. Also the breakfast was amazing. Everything was fresh I would recommend family and friends. Nice and quiet clean upon entering the building.

    Stayed in April 2023

  • Reviewed: 14 March 2023

    6.0
    On a scale of 1 to 10, I would rate it a 5.
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The first room that was reserved had ants in the bathroom on the floor and in the sink. Was moved to another room. Ice machine did not work. The odor when I walked into the lobby was offensive. Definitely an old building. Alot of wear and tear.

    Location was good. Did not eat breakfast.

    Stayed in March 2023

  • Reviewed: 26 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff is very accommodating and friendly

    Stayed in February 2023

  • Reviewed: 14 November 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I know they replaced something in the room but the bed and carpet are old and bathtub is very small for big and tall guy

    everything is clean and there are 4 pillows

    Stayed in November 2022

  • Reviewed: 31 October 2022

    8.0
    A nice hotel at the right price.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    A few of the towels had holes. The carpet needed to be stream cleaned. When the heat was on it had a smell.

    The location, staff was very friendly and helpful. The room was a great size. Also, liked the ability to adjust the temperature.

    Stayed in October 2022

  • Reviewed: 17 October 2022

    6.0
    disappointed
    • Leisure trip
    • Couple
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    noisy by expressway, tub very old in room. not worth the money

    Stayed in October 2022

  • Reviewed: 3 October 2022

    7.0
    Overnight, last minute stay near Chicago.
    • Leisure trip
    • Family with young children
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There were cosmetic and cleaning issues in the room. The room needs detailed cleaning. It has dust gathered on edges and corners. Rusty towel rack. Dirty soap dish with new soap on top of the soap dish so clearly the person cleaning the room would have had to notice the soap residue on the soap dish. The previous guest had left a sleep mask in the nightstand and so that shows the cleaning person isn't checking drawers or cabinets while cleaning the room. There was also a large hole in the ceiling of the bathroom where the exhaust fan needs a cover. The peephole doesn't have a cover. I used Lysol in the room to give myself peace of mind. Small pillows.

    The jetted tub is big and easily holds two people. The gentleman at the front desk was Friendly and personable. The lobby and parking lot are clean.

    Stayed in October 2022

  • Reviewed: 7 August 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    - It needs a renovation. - The breakfast just sucks.

    - It's in a safe and nice neighborhood. - There are some restaurants and cafes by walking distance.

    Stayed in July 2022

  • Reviewed: 24 July 2022

    8.0
    Good stay - small comfy hotel
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    More information about local attractions by front desk would have been appreciated

    Hot breakfast on location, pleasing staff

    Stayed in June 2022

  • Reviewed: 18 July 2022

    8.0
    Great location with a super morning breakfast
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights

    I loved the personalized egg omelets on the morning for breakfasts.

    Stayed in July 2022

  • Reviewed: 9 May 2022

    6.0
    It was nice. Only thing missing was soap.
    • Leisure trip
    • Solo traveller
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hotel didn’t have items to purchase like Tooth brush, tooth paste n it didn’t have body soap.

    The room hotel was quiet. The staff was helpful. I checked out late and nobody even bothered me. I will visit again.

    Stayed in May 2022

  • Reviewed: 21 April 2022

    8.0
    Quiet, comfortable, breakfast included.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    if this is possible, it was a little too quiet. so close to 83 that I worried about car jacking & robbery. but that never happened, it’s just my high alert from living so close to Chicago.

    Close to home. Was having work done at the house and couldn’t spend the evening there.

    Stayed in March 2022

  • Reviewed: 18 April 2022

    7.0
    It was a very good value and the staff was very nice.
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The building and furnishings were on the old side.

    The breakfast was very good. The sausage gravy was some of the best that I have ever had.

    Stayed in April 2022

  • Reviewed: 13 April 2022

    8.0
    Great location, stayed for 3 nights and were not aware room service was by request only
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Room was dark even with all lamps on in all rooms.

    Good breakfast, convient to parking

    Stayed in April 2022

Showing 1 – 25

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