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Reviews of Best Western Plus Pauls Valley

2509 W Grant Ave , Pauls Valley, 73075-9218, United States

#4 of 6 hotels in Pauls Valley

Guests' Choice

Review score

Based on 91 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    8.4

  • Facilities

    7.8

  • Staff

    8.3

  • Value for money

    7.7

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 22 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    All was good was a ok place to stay

    Was good and pretty quiet stay

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    It was a decent stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    It was nice and quiet

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Location, price, and reward points

    Stayed in March 2024

  • Reviewed: 30 November 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    convenient and clean

    Stayed in November 2023

  • Reviewed: 22 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Night clerk could not give accurate directions to the hotel

    Quiet, clean and convenience to I-35

    Stayed in October 2023

  • Reviewed: 22 March 2023

    7.0
    Bed was harder than I’m used to. But very clean
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    not enough parking close to door.

    easily accessed from I-35.

    Stayed in March 2023

  • Reviewed: 14 March 2023

    9.0
    Superb
    • Business trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really. The place was nice and so was the staff. I enjoyed my time there.

    The breakfast and the work out room.

    Stayed in February 2023

  • Reviewed: 21 November 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Didnt like that CNN is only choice on tv. Had to eat breakfast listening to that horrible station. Need choices or turn it off.

    Stayed in November 2022

  • Reviewed: 19 October 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    breakfast not full of food some things empty

    Stayed in October 2022

  • Reviewed: 16 October 2022

    9.0
    It was a good value
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    it was good

    did not stay for breakfast

    Stayed in October 2022

  • Reviewed: 9 September 2022

    8.0
    It was a good stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was good and I like the hotel.

    Stayed in September 2022

  • Reviewed: 26 July 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    The sign to the entrance by Grant was hard to see.

    The front desk personnel were very friendly and helpful.

    Stayed in July 2022

  • Reviewed: 20 July 2022

    7.0
    Bed was comfortable, and the room was large enough. Except for the carpet stains and TV not tuning.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    The carpets in the room and hallway were heavily stained and should have a professional cleaning service do an intense cleaning to get the stains up. Or, to replace the carpet throughout to hotel. I know that would be quite costly which is why a thorough deep cleaning would be the first option. During the daytime, a skunk made its way into the foyer. In an attempt by staff to move it back out the door the skunk let fly with his defense. The manager on duty lamented how terrible it must be for guests coming into the foyer. IDK if POaul's Valley has an animal control officer or not, but the appearance of a skunk in daytime hours like this is indicative of a sick animal.

    The front counter MGR Lisa was very helpful! She expressed how much she enjoys being in the hospitality business and hopes she will be able to go to school for additional learning so she can be better at her position. She deserves recognition and her effort to make a guest feel welcomed and provide an enjoyable stay.

    Stayed in July 2022

  • Reviewed: 9 June 2022

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The landscaping was poor and the public areas were not kept clean throughout the day.

    Breakfast was good but would have some fresh fruit

    Stayed in June 2022

  • Reviewed: 26 July 2021

    7.0
    Staff and cleanliness
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The lady who checked me is was amazing! Loved her! Asked her several questions about the area for things to do and she had a lot of ideas. She was so friendly. I checked in around 5. She was busy and still with all that was going on really nice. The man who checked us out and gave us our breakfast not so friends. The only thing he said to me was Uhhu and are you sure you’re checking out and that was with two conversations with this man. The windows were dirty. Bed spread had stains on it. Bathroom had hair in the floor. Could use a better cleaning. The best thing about our stay was the lady who checked me in. I didn’t get her name but she was very friendly. Kudos to her cause you don’t get that often.

    The lady who checked me is was amazing! Loved her! Asked her several questions about the area for things to do and she had a lot of ideas. She was so friendly. I checked in around 5. She was busy and still with all that was going on really nice. The man who checked us out and gave us our breakfast not so friends. The only thing he said to me was Uhhu and are you sure you’re checking out and that was with two conversations with this man. The windows were dirty. Bed spread had stains on it. Bathroom had hair in the floor. Could use a better cleaning. The best thing about our stay was the lady who checked me in. I didn’t get her name but she was very friendly. Kudos to her cause you don’t get that often.

    Stayed in July 2021

  • Reviewed: 4 July 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Very noisy people at night near the elevator. Woke us up.Large gap under door under room 318 made it sound as if they were inside our room.

    Comfortable bed,location was great and desk clerks were great

    Stayed in July 2021

  • Reviewed: 25 June 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Spacious room

    Stayed in June 2021

  • Reviewed: 3 August 2023

    1.0
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 31 July 2023

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Mobility Accessible Tub
    • Stayed 1 night
    • Submitted via mobile

    There was no water in the morning. We couldn't take a shower or have coffee. It was a rough start when you had to be on the road for 8 hours. I know they couldn't control what happened but a little kindness wouldn't hurt. You could of offered bottles water to make coffee or to use to wash your face. My daughter didn't get breakfast cuz they had no water to make food .

    We had a nice room.

    Stayed in July 2023

  • Reviewed: 9 June 2023

    10
    I enjoyed my stay at your hotel.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Can't think of a thing.

    I liked the cleanliness of the hotel, the friendly and efficient staff and the locality.

    Stayed in June 2023

  • Reviewed: 30 April 2023

    10
    Convenient, clean hotel that was perfect for a good night of rest during a long trip.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night

    Everything met or exceeded my expectations.

    The hotel was easily accessible from the highway we were traveling on. It was the perfect location for us. Staff was very friendly and professional. Breakfast was very good as well. Room was clean and bed was comfortable. I would stay here again.

    Stayed in April 2023

  • Reviewed: 8 April 2023

    10
    your front desk staff is amazing
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 3 nights

    some of the ac dont work gets a little warm at night

    great service and people!!

    Stayed in March 2023

  • Reviewed: 21 March 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    the beds were hard ,pillows were lumpy ,sheets were dirty. room didnt have enough linens or towels for the number of people staying in the room.

    breakfast bar

    Stayed in March 2023

  • Reviewed: 13 March 2023

    3.0
    Staff will pawn your stuff
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Maid stole my stuff and then lied.

    Comfy Bed

    Stayed in March 2023

Showing 1 – 25

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