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Reviews of Best Western Plus Pflugerville Inn & Suites 3 stars

16101 Impact Way , Pflugerville, 78660, United States

#7 of 12 hotels in Pflugerville

Guests' Choice

Review score

Based on 127 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    9.1

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 31 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The TV had nothing to watch on… the TV couldn’t connect to the internet to use Netflix or YouTube or to even use screen mirroring. Also, the pool wasn’t clean

    The rooms were big and comfortable

    Stayed in May 2024

  • Reviewed: 29 May 2024

    10
    Enjoyed our stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    That they did not offer breakfast. They did offer it but price was $20.00

    All was good, clean and comfortable, and very friendly staff

    Stayed in May 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The tv channel options were slim and it was complicated going through apps because of how my google account is. I really needed to be able to relax.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Relaxing and enjoyable with my chihuahua.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Convenience

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Nice place to stop between Austin Airport and Waco.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    There was a party going on which we were quite close to but it didn't go on late, however, we had just arrived from a time zone 6 hours ahead so just wanted to sleep immediately and were kept awake for about an hour.

    Super friendly staff at check-in. The shower was invigorating and we both had a great night's sleep.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    Convenient comfortable stay
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Someone sleeping on the desk in business center area while I tried to work.

    Large rooms, clean facilities and great breakfast. Texas shaped waffles were a hit with the kids!

    Stayed in April 2024

  • Reviewed: 18 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room was amazing and so comfy💗 Best breakfast ever!! Staff amazing💗

    Stayed in March 2024

  • Reviewed: 17 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    bed a little lumpy - pillows were fabulous. I was on the 2nd floor - apparently directly under the bathroom of the room above me. their flushing toilet was VERY loud to me in the wee hours of the morning

    Location was perfect for my needs in the area. Front Desk lady very nice and helpful at check-in. Room was outstanding! Very clean, bathroom was great. Pillows were exceptionally comfortable. Bed could have been a little better, but was good. Breakfast was great- eggs, bacon,potatoes, waffles, bagels, muffins, cereal, juice.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No complaints at all.

    Very clean facilities. The night staff was very polite and pleasant to speak with. We got an upgraded room, which was so nice and had lots of space for a family of 5.

    Stayed in October 2023

  • Reviewed: 26 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No bodywash I saw a roch

    Cleanness location

    Stayed in September 2023

  • Reviewed: 31 July 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights

    The housekeeper did not speak English which made it difficult for getting a clear understanding of what I needed.

    Breakfast was great. I really enjoyed the waffles, eggs, and sausage. My kids really enjoyed the yogurt.

    Stayed in July 2023

  • Reviewed: 30 June 2023

    10
    Exceptional
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Only stayed one night, but no complaints.

    Stayed in April 2023

  • Reviewed: 24 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Since the moment we walked in we were greeted and all the staff was awesome! Breakfast was great as well and I would definitely be back.

    Stayed in May 2023

  • Reviewed: 4 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The floors were laminate. I just prefer carpet.

    The size of the room was perfect. I also like all of the amenities included inside the room.

    Stayed in June 2023

  • Reviewed: 24 May 2023

    10
    We have stayed here before, and will stay again.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    If the weather had been better, we would have loved getting to play in the pool. Otherwise, we couldn't have asked for a more pleasant location and services. The price could have been a little better, but when the location is full, we must pay what the market will bear! Hardship pricing would be a great help, as we come in frequently to help our daughter who is currently going through cancer treatment, and her family. Austin does not have any places for family to stay during long term medical care.

    The room was very comfortable, spacious and clean. We were able to relax without hearing any external noise such as doors slamming or people running down the halls. Breakfast was fresh and well supplied, there was adequate seating and plenty of fresh hot coffee. We have stayed several times before and always appreciate the welcoming front desk, the calm within the hotel in general and the comfortable and welcoming rooms we get.

    Stayed in April 2023

  • Reviewed: 21 May 2023

    10
    Great Customer Service
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Normal hotel stuff like water pressure but the room was great

    The staff at the front desk were awesome! All staff were engaged and said hello

    Stayed in May 2023

  • Reviewed: 23 April 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Microwave was broke. Back parking area was littered and broken glass on the sidewalk.

    Staff was very nice and accommodating.

    Stayed in April 2023

  • Reviewed: 29 March 2023

    10
    awesome
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    i loved everything about it

    the rooms were so spacious

    Stayed in March 2023

  • Reviewed: 15 February 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Clean and neat and very comfortable

    Stayed in December 2022

  • Reviewed: 4 February 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Only bad thing was... we had to leave!

    Extremely comfortable room, great king-sized bed, amazing shower, coffee in the room, very nice and helpful staff, just an amazing experience, highly recommended, will return for sure.

    Stayed in February 2023

  • Reviewed: 4 February 2023

    10
    Exceptional
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I liked it all, so nothing to dislike.

    Everything over all. Great customer service. Very clean. Breakfast was great. Awesome room.

    Stayed in February 2023

  • Reviewed: 27 January 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    breakfast ends pretty early I came here on my day off and I wanted to sleep in and still make breakfast but it was already over at 9 am

    it was very clean and neat I really enjoyed how nice the room and restroom looked the high ceilings was a nice touch I had a nice night here overall I would definitely recommend staying here I’ll definitely be back here again!!!

    Stayed in January 2023

  • Reviewed: 9 December 2022

    10
    Great stay.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights

    Great service and breakfast.

    Stayed in December 2022

  • Reviewed: 17 October 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Price

    Very clean and roomy

    Stayed in October 2022

Showing 1 – 25

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