No pool

Stayed in April 2024

I was charged twice

Clean, comfortable

Stayed in January 2024

The noise in the hallway was a little much and the corners looked very beat up.

I like that the facility was new,the person at the front desk was short and swift..

Stayed in November 2023

Felt the area was not totally safe, yet we didn’t have any issues. Front desk ok, but not overly friendly.

Decent stay. Comfortable bed and room. Clean. A little outdated in spots. Breakfast was typical of hot breakfast options, but sausage patties were floating in water or something. I could tell some things had been updated, but other areas looked cheap.

Stayed in October 2023

I could hear the people in the room next to me

I like the whirlpool and the size of the room.

Stayed in October 2023

Basic breakfast

Fresh remodel, thoughtful design touches in the room

Stayed in September 2023

A variety of meats for people who eat breakfast each morning, but what they had was good.

Breakfast was good, but didn't have a variety of meats the one morning that I ate there.

Stayed in September 2023

Comfortable beds. Decent breakfast.

Stayed in September 2023

Body wash in shower was out and we asked the woman cleaning the rooms to please fill it. The next morning we realized it was still empty.

Allen, the manager was very helpful with some items we needed taken care of. We were going to the BMW golf tournament and the location was perfect. Breakfast was sufficient.

Stayed in August 2023

We had the sliding door shower, and for some reason the door kept sliding open so we had to use a small towel to keep it closed during shower.

The room is really nice. The breakfast options were good. They had hot meals like eggs, spiced potatoes, and also a waffle maker. They also have Greek yogurt as an option.

Stayed in August 2023

Only thing I had issue with was the hallway carpet was sticky in front of 307 and our shoes keep getting stuck to it. The entire carpets in the hallway really needs to be replaced.

Al the hotel manager was very, accommodating to our check-in process. I had never used the credit card and it initially didn't go thru but Al helped straighten it out. Kudos to his patience and professionalism!

Stayed in August 2023

Had to ask front desk for clean towels because housekeeping didn't clean room even though door tag requesting service was hung on door. Was advised that new housekeepers were in training. Clean towels we provided right away.

Made last-minute reservations as we were in Chicago for a funeral. Communication regarding our reservation, which was done online, was good, and check-in was easy. The location was great for what we needed. The hotel was very clean. Staff was friendly and responsive. Having breakfast, which was good, was a real convenience. Overall, a good stay.

Stayed in July 2023

No TV service

Stayed in July 2023

The boards under the mattress were not even and the one sticking out cut both my husband's legs. He does not have good feeling in his legs and we did not know it was the bed that cut him. Had to go to pharmacy and get supplies to bandage his legs.

Very good selections and staff was very good. Kept area clean and stocked.

Stayed in July 2023

Beds were to hard for me.

Very clean! Continental breakfast was amazing!!

Stayed in July 2023

I wished we had known that the pool was under construction as we were hoping to take advantage of it. There was a fire pit outside but no wood to build a fire.

I liked the room. It was big and comfortable. Room was clean and had everything we needed. I also enjoyed the outside seating area.

Stayed in June 2023

Did not like the dirty carpet in the hall and the loud operating elevator on the right.

I loved the location. It was centrally located between the airport & our visiting destination. The area did not offer relatively close restaurants, but across the interstate was available places to eat. I liked the convience of simple snacks available for sale in the lobby. The staff was friendly. The lobby was clean. Love the sitting area outside with fire pit. Rooms were clean. Couch free of smells and stains.

Stayed in June 2023

The pool was not available for my kids to swim, and the soap provided in the shower was empty luckily I brung my own.

Close to shopping, and eat restaurants. Hotel was nice, room was comfortable. breakfast was nice, front desk called to check if i needed any service

Stayed in June 2023

Clean Rooms Breakfast was fresh.

Stayed in June 2023

We didn’t have any complaints

It was spacious ,Easy to find ,Everything was clean !

Stayed in June 2023

ever thing was good.

IT was very nice.

Stayed in April 2023

too much noise by the other guests, could not sleep

location

Stayed in May 2023

Pool not open

On point

Stayed in May 2023

None of us could find anything to complain about!

it was very comfortable, very clean and the staff was friendly and went out of the way to be really helpful. Very good service, amenities, bed great and very good breakfast.

Stayed in April 2023