Was way to expensive but needed someone as close to Pullman WA as possible for WSU college commencement.

I was able to bring my dog along. Complementary breakfast were good

Stayed in May 2024

I'm always galled by hotels that raise their rates exorbitantly for special community events. $264 for Saturday night with an event at the U of I; $129 for Sunday night. They do it because they know people have to have a place to stay and will pay the rate. However, I wasn't in town for the event but still needed a place to stay. Even though all the other hotels in town may have done the same thing, I know this BW did raise their rates to scalp the community visitors and I will not stay at this hotel again anytime.

The hotel is very spread out. For my mildly mobility challenged spouse, it was a long walk to breakfast. She never went all the way to the front desk--it was easier to drive! Hallways are dark and dingy. Staff was courteous, helpful and friendly.

Stayed in April 2024

Had dinner at the restaurant. Ordered the salmon crostini thinking it would be like the other crostini I've had. It was not. I would think about not advertising cheesy French bread as a salmon crostini : ) other than that the staff were really great and the other rice bowl I ordered was yummy.

The vibe was really good throughout the hotel. Staff were really nice. The free coffee machine was awesome

Stayed in March 2024

Our room was quite dirty. Black hairs throughout the bathroom, bathroom counter had obviously not been wiped down after last visitor(s) and the table tops were dusty. Coffee pot and area around it were super gross. We got in late after a long day of driving and were just too tired to have to move rooms

The staff is amazingly kind and helpful. The hotel is older but comfortable. Location is great, near everything. The buffet is typical for a decent buffet no complaints. Eggs, potatoes, bacon, breads, cereals, fresh fruit, oatmeal, waffle, coffee, tea, hot cocoa, juices all with a big seating area. Didn’t use gym, pool, hot tub or sauna

Stayed in April 2024

The cost was inflated exponentially due to parents weekend. My daughter and I were not there for parents weekend and the rate we paid was crazy.

Stayed in April 2024

We were across the hall from the housekeeping area and it was very noisy, starting at 6 am

Attentive staff, free hot breakfast, comfortable bed, spotless room, hot tub and pool

Stayed in April 2024

The people next door were loud til the wee hours of morning but not hotel’s fault.

Spacious room and breakfast is always good.

Stayed in February 2024

Food and service was excellent.

Stayed in March 2024

Took almost 3 hours to get help with the Roku I had requested be put in the room. It wouldn't work, but once someone finally came down we figured out the remote wasn't working.

Breakfast was delicious.

Stayed in February 2024

better food on site

clean and spacious

Stayed in December 2023

Love the coffee and creamers and nice area for breakfast…nice staff!

Stayed in February 2024

No hot water in the shower

Great location

Stayed in November 2023

We were only a few miles from the WSU stadium. We got in late that night (after the game) and left fairly early the next morning. The breakfast was amazing! Would have liked to get in the pool and spa. Nice little workout room. This seemed like a very nice place. Just not a lot of time to enjoy everything.

Stayed in November 2023

I didn’t like the price especially since like I said in above comment .

I liked location and it was more decent than most in the area . Did not like the price gouching nor the fact we didn’t get the room we reserved because wsu football players stay there and no one said that was going to be an issue for a regular ck in time . That was so unprofessional !

Stayed in November 2023

The room was too small for the price.

Free breakfast and wifi

Stayed in November 2023

The room was overlooking the pool which was loud and it made the room muggy.

Conveniently located to U of I.

Stayed in October 2023

part of the parking lot was blocked off for an event.

breakfast was great

Stayed in September 2023

Breakfast was great, location to town perfect.

Stayed in September 2023

The cost of the room.

It was a short drive from WSU and near a restaurant.

Stayed in September 2023

Beds were not comfortable

Amenities were great.

Stayed in September 2023

Understaffed in bar after game night

We'll run. Friendly staff

Stayed in September 2023

Photos were misleading, pool much smaller. Jets in Jacuzzi didn't work. Two of the treadmills were broken. There is no table in rooms.

Breakfasts, staff, location, beds were comfortable.

Stayed in August 2023

When we first checked in we were given a room with mold in the bathroom. Also we requested a King close to the pool. They gave us a king furthest away. We changed rooms. The next room was good

Pool Breakfast was very good

Stayed in August 2023

The front desk staff--Donovan and Colleen--were incredibly courteous and exceptionally sensitive to our family when we arrived in the middle of the night with an emergency at WSU Veterinary Training Hospital, as well as the morning when we learned our dog didn't survive. Donovan even proactively offered a vet discount for WSU patient families and waived the pet fee for us. At breakfast, the two staff members who were organizing the breakfast were courteous and helpful in assisting me with a tray to take back to our room, since we couldn't leave our 2nd dog unattended to eat in the dining area. Would highly recommend this property to everyone traveling in the Moscow/Pullman region.

Stayed in August 2023