Staff. Not friendly

The facility

Stayed in April 2024

Breakfast was well organized and good. Restaurant food was very good. The place is clean. The staff (all of them) are friendly. The Japanese garden is very attractive. Fish is fun to feed. The only thing I would change is to have vegetation (trees and shrubs) around the pools. Thank you all for running this place so smoothly and for your hard work!! Truly appreciated!!

Stayed in April 2024

Difficult to find the right street.

The garden in back.

Stayed in April 2024

nothing

quality restaurant and complimentary breakfast. quality shower fixture and water heat and pressure.

Stayed in March 2024

It was great!

The staff was friendly, helpful and made our teams stay together easy.

Stayed in March 2024

Mattress was worn and uncomfortable. The breakfast wasn’t as good as the last time.

Clean, quiet, courteous staff.

Stayed in March 2024

The shower temp was barely warm enough to take a shower.

The landscaping in the back, location, and breakfast.

Stayed in February 2024

Heating system was noisy and tough to regulate.

Modern; comfortable

Stayed in January 2024

The only thing I would say is the location is deep in from the interstate. Out of the way. BUT STILL WORTH IT!!

Everything, out with an awful experience in another lodging (read my rating on Travelodge) they were able to accommodate us on such short notice, and not charge us an arm and a leg. They were very understanding and very accommodating. The hotel itself was very clean and felt like you were in a fancy hotel. They served a real breakfast with real food not no continental kind. The staff was very amazing.

Stayed in January 2024

No cover over hot tub for winter is sad

Beautiful

Stayed in December 2023

I cannot think of anything I didn't like

The breakfast was better than expected. The staff was very helpful as well.

Stayed in November 2023

Breakfast should be self serve not write your name on a piece of paper and say what I want then wait ten minutes

Friendly staff and the Japanese Garden

Stayed in November 2023

Clean and staff was great

Stayed in October 2023

Called front desk about bathroom fan didn’t work and they said there was no fan in there but you can here the motor of the fan running so by showering no fan for the steam and there was mold on tile walls of the shower

Cleanses and friendly staff

Stayed in October 2023

The town t self doesn’t offer much but the location of the hotel does!

Loved the location. Loved the gardens. Loved having a restaurant in the hotel with good food! Liked feeling safe walking the dog at night any time of night.

Stayed in October 2023

MY BATHROBE :)

Stayed in October 2023

The location, Lebanon, was a surprise find for us when traveling to south-central Oregon to visit family. We chose to pay the additional $10 fee for having a room with a garden view. It was definitely worth the extra charge. Breakfast in the hotel dining area was another classy bonus. Our nights rest was perfect.

Stayed in October 2023

The only thing I could say negative is when we checked in the Guy Levi was so kind and helpful and was doing fine. Then a older lady came over to answer a question he had and she started rolling her eyes and shaking her head and really degrading this poor sweet kid Levi. She started like pointing all the things wrong. Then my husband ask for water and she says those are only for the diamond customer which we are the diamond customer. I just feel this is no way to treat a new employee and do in front of a customer or even not in front. You just don’t treat people like that. I think her name was Madeline or Melanie . Not sure really.

Love the breakfast. So yummy and lots of options. Loved how clean the rooms were.

Stayed in September 2023

Nothing!

Spectacular place! It seriously looks like you could easily do a beautiful wedding here. Immaculate new looking facility, fresh baked cookies at check in, extensive Japanese garden with koi pond (feed them for fifty cents!), friendly staff, comfortable beds, fun pool and hot tub, fancy bathroom with stone countertops, quiet, just gorgeous place! Breakfast served at their in house restaurant is complimentary!

Stayed in September 2023

Great place with a pool, hot tub, koy fish pond and garden to enjoy. The breakfast was also great and the service exceptional.

Stayed in June 2023

The staff was amazing all around especially front desk

Stayed in August 2023

Nice setting , very clean and well kept, very friendly and helpful staff.

Stayed in August 2023

Mattress was soft for our taste.

Very friendly staff. Nice breakfast, with servers who had a system for serving you. Beautiful facility in quiet area of Lebanon. We found Lebanon to be wanting, but it's very close to Corvallis which is a terrific small town w a great Farmers Mkt on Wed and Sat in seasons. Pool and hot tub great. A nice garden w large Koi garden/ pond attached.

Stayed in August 2023

Everything

Stayed in July 2023