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  5. Reviews of Best Western The Plaza Hotel - Free Breakfast

Reviews of Best Western The Plaza Hotel - Free Breakfast 3 stars

3253 North Nimitz Highway, Honolulu, HI 96819, United States

#181 of 308 hotels in Honolulu

Guests' Choice

Review score

Based on 1251 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    7.9

  • Facilities

    7.4

  • Staff

    8.4

  • Value for money

    7.0

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Showing 1 – 25

  • Reviewed: 23 May 2024

    7.0
    I expected more from this hotel, given the price.
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night

    I was on the first floor and it was very noisy. I could hear the traffic from the outside road and freeway loudly. I had to turn the old fashioned A/C unit on full force to drown the noise out. Also, there were no electricity outlets near the sink. Finally, there was no store inside the hotel to purchase water or snacks. I had to walk to the nearby gas station to purchase those items.

    The room was clean and the staff was friendly.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 3 nights
    • Submitted via mobile

    Traffic too loud

    Very good food

    Stayed in April 2024

  • Reviewed: 17 May 2024

    8.0
    Great location to airport!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    A little run down and breakfast monitor a bit stern.

    Convenient

    Stayed in April 2024

  • Reviewed: 16 May 2024

    8.0
    Conveniently located near Honolulu Airport
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds and Courtyard View
    • Stayed 1 night
    • Submitted via mobile

    The only minor inconvenience was the water machine location being only on level 7. All other levels only have ice machines.

    Convenient location to Honolulu Airport. Shuttle Bus is very handy to and from the airport, and driver was helpful for rental car location. Room was clean and had comfortable beds. Massive breakfast, endless options including muffins, danishes, bread/toast, waffles, fruit, eggs, coffee and tea - handy takeaway containers as well if you're in a rush.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds and Courtyard View
    • Stayed 1 night

    Needed to walk to takeaway places nearby for an evening meal. Breakfast was not supplied, since it didn't start until after I had left. Pretty noisy outside, since it is right beside the road to the airport.

    Nice pool to relax an & around. Comfortable room (which had an outlook of the pool area).

    Stayed in April 2024

  • Reviewed: 10 May 2024

    6.0
    convenient place for an early flight
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    no kettle available told to microwave water in paper cups which burnt b4 the water boiled-fire risk & smelly dead cockroaches on the floor fridge needed a defrost

    airport proximity convenient free shuttle service comfy beds ice available quite well appointed friendly helpful staff

    Stayed in May 2024

  • Reviewed: 10 May 2024

    7.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    Not much to do and little,helps or informal it transport options

    Comfy beds. Close to airport. Breakfast

    Stayed in April 2024

  • Reviewed: 8 May 2024

    8.0
    Great value
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night

    Situated on very busy highway. Street noise level high.

    Comfortable rooms. Previous night stayed at a hotel charging $1000/night, and room was less spacious, but as comfortable, and services were better.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    Have been using this hotel for the past 13 years for layover between flights. Will continue to do so
    • Leisure trip
    • Solo traveller
    • King Room - Pet Friendly
    • Stayed 1 night

    Price amount for early check-in & late check-out. Should be based per hour rather than flat rate. Early check-in & out is based on availability unless previously arranged with the hotel. Shuttle bus timing is now every hour whereas it was every 1/2 hour in previous years.

    Location close to airport. Improved food quality for breakfast. Substantial over previous years. Bus shuttle to & from the airport included in the price of the hotel.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds and Courtyard View
    • Stayed 1 night
    • Submitted via mobile

    Had to catch am early flight, no coffee was available, when restaurants was said it would be open

    Convenience to airport, plus pick up shuttle

    Stayed in April 2024

  • Reviewed: 30 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    Very noisy a/c turning on/off all night. But screened very loud traffic noisy from busy highway overhead! Quite pricey for tired accommodation. Breakfast options limited, cafeteria style with throw away cutlery and "crockery,"

    Handy to airport

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night

    The location was convenient for our needs. Room was clean and well laid out.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Courtyard View
    • Stayed 1 night

    Room was very cramped for 4 people

    Liked the staff, the cleanliness, the pool and the free breakfast!

    Stayed in April 2024

  • Reviewed: 27 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Courtyard View
    • Stayed 1 night
    • Submitted via mobile

    The breakfast left much to be desired. The selections were minimal (scrambled eggs were listed but not on the buffet, just fried rice. They ran out of pastries quickly.

    The facilities were clean and the bed was comfortable.

    Stayed in March 2024

  • Reviewed: 22 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Courtyard View
    • Stayed 1 night
    • Submitted via mobile

    Noisy aircondition, noisy highway - not very good place for sleeping.

    Near airport.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Perfect to stay for the airport and overnight stays. Free shuttle to the airport and pick up
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night

    Good location easy access to the airport using the shuttle

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Convenient, very no frills overnight location when passing through Honolulu.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Thin walls and very “meh”breakfast. This property is in dire need of a remodel.

    Convenient location and very friendly staff

    Stayed in April 2024

  • Reviewed: 11 April 2024

    6.0
    Close to the airport, but better to choose something else
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night

    Service - throughout our stay we were served at the reception by the same lady, who was VERY unpleasant and spoke too fast, broken English. She didn't consider our needs at all, she acted on the principle of "I have to do this and I don't care how you feel about it". We booked the hotel because of the recommended breakfast + proximity to the airport. BUT I absolutely do not recommend breakfast there to anyone. I'm from Europe and I didn't have what to eat there. Everything is sweet. There are no vegetables at all, nothing you can make yourself sandwiches from. If you eat sweets for breakfast, you will be satisfied.

    On the plus side, definitely the proximity to the Honolulu airport and the free shuttle to and from the airport. Nor can one complain about cleanliness. Overall - the hotel is exactly what you would expect from it.

    Stayed in February 2024

  • Reviewed: 10 April 2024

    7.0
    Quite good value if you don't expect 5 star.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    Room was still dated Refurbishment has improved it somewhat. Was ok for traffic and airport noise

    Breakfast was basic but ok for inclusion. Shuttle service was good. Local fast food choices were nearby r

    Stayed in April 2024

  • Reviewed: 5 April 2024

    7.0
    The overall service was good.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The early check- in charge of $75 is too high, suggest $50 instead.

    The breakfast was fine and so to the location -

    Stayed in April 2024

  • Reviewed: 3 April 2024

    7.0
    Met expectations after a room change. Original room allocation was near elevator and was very noisy
    • Leisure trip
    • Couple
    • King Room with Courtyard View
    • Stayed 1 night

    location, room

    Stayed in March 2024

  • Reviewed: 21 March 2024

    7.0
    This hotel does what it needs - a room ready for the airport.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds and Courtyard View
    • Stayed 1 night
    • Submitted via mobile

    Rooms have a large glass window that faces the pool area. These windows were filthy. The noise from the road is so loud also. We were in a lower room so maybe in the higher ones would be better. But no lift on the lower area of units (2 floors only). Also breakfast is only from 7am so if you leave earlier, too bad.

    Free shuttle (other than tips) was great. Room was older but clean sheets and comfy bed.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    7.0
    Good
    • Business trip
    • Couple
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 2 nights

    very noisy by freeway

    ease to airport

    Stayed in February 2024

  • Reviewed: 4 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Courtyard View
    • Stayed 1 night
    • Submitted via mobile

    Queen size beds instead of doubles. The parking rates were expensive and no longer Kamaaina rates were available.

    Breakfast, cleanliness and location

    Stayed in March 2024

Showing 1 – 25

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