380 Winter Street, Waltham, MA 02451, United States
#10 of 13 hotels in Waltham
Guests' ChoiceBased on 685 hotel reviews
7.4Cleanliness
7.8
Comfort
7.7
Location
8.2
Facilities
7.6
Staff
8.2
Value for money
7.6
Free WiFi
7.7
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End of dialog contentReviewed: 18 May 2024
Elizabeth
United StatesNeeds updating
Convenient
Stayed in May 2024
Reviewed: 18 May 2024
Adele
United Statesneeds an update
Room was clean, could open windows
Stayed in May 2024
Reviewed: 11 May 2024
Terrence
CanadaCoffee. We l
For a continental breakfast was good! Even bacon!
Stayed in May 2024
Reviewed: 9 May 2024
Jonathan
United StatesIce machines aren’t centrally located.
The property seem clean, well kept, and modern.
Stayed in May 2024
Reviewed: 30 April 2024
Laura
United KingdomCould hear the lifts from our room, also another noise continued
Good selection at breakfast, comfy bed, clean room
Stayed in April 2024
Reviewed: 27 April 2024
Ajoy
MalaysiaGood
Stayed in April 2024
Reviewed: 23 April 2024
Marianne
United StatesRooms were updated a bit but not fully, bed was firm so a little less comfortable than expected
Breakfast was good and the downstairs lobby and dining area were nice and clean, updated.
Stayed in April 2024
Reviewed: 23 April 2024
Czubek
United StatesCarpet in room.
Breakfast area very clean. Food was great.
Stayed in April 2024
Reviewed: 22 April 2024
Maureen
United StatesIt was nice and clean. Couple of people at the desk were friendly. You need to put in vending machines. The little spot by the desk was pretty empty.
Stayed in April 2024
Reviewed: 21 April 2024
Erica
United StatesThey didn't clean the room or give us new towels between nights
Breakfast was good -
Stayed in April 2024
Reviewed: 15 April 2024
Castro
United StatesThe cleaners were loud very early in the morning
The restaurant has awesome ambience, menu variety and excellent staff
Stayed in April 2024
Reviewed: 11 April 2024
Ruth
United StatesI was not happy when ai got to my room with 2 pillow classes laying on my bed. Staff forgot to complete putting them on my pillows. Also, in my room the mattress needs to be changed out. Was not comfortable. I slept on the left side closes to tv and could tell that the mattress was well used.
Breakfast was really good. Lots of choices and healthy alternatives for those not wanting to eat lots of carbs. You could also request a special breakfast made. Fitness gym was nice. Could have used towels and spray to wipe down equipment after sweating after workout.
Stayed in April 2024
Reviewed: 4 April 2024
Majid
United StatesFacilities are getting old specially bathroom
Friendly staff
Stayed in April 2024
Reviewed: 4 April 2024
Marc
United StatesBreakfast is only served for a short time. The prices in the little shop they have are excessive (think $5 for a regular Hershey Bar). You have to request housekeeping in advance, and I wasn’t told this at check-in.
The bed was extremely comfortable — I wish I could’ve brought the mattress home. The room was huge. The staff were pretty attentive, and that’s all that’s important.
Stayed in March 2024
Reviewed: 27 March 2024
Gwen
United StatesGreat
Stayed in March 2024
Reviewed: 14 March 2024
Sama
United StatesThe bathroom was not clean. The toilet was so dirty. I told the receptionist to get me room not joint but she gave joint one which we heard people next door having sex so inappropriate. This is our second visit and last one.
The price is good and location
Stayed in March 2024
Reviewed: 13 March 2024
Federica
United StatesOlder facility, bathroom looked a bit run down. TV had basic cable and no streaming ability.
The location
Stayed in March 2024
Reviewed: 5 March 2024
Mcgrath
CanadaOur room had a balcony to the outside and the sliding, locking part of the window was missing. With the roof just under the window, it posed a safety issue.
The breakfast offerings were amazing. The room was spacious and the beds were quite comfortable. It was an easy commute into Boston.
Stayed in March 2024
Reviewed: 27 January 2024
Haiyan
United StatesWas unable to take shower due to broken
Breakfast
Stayed in January 2024
Reviewed: 15 January 2024
Ericka
MartiniqueNa
Location and restaurant
Stayed in January 2024
Reviewed: 10 January 2024
Naveed
CanadaNever had Towels at the pool, we always had to ask and get them.
Overall we had a good experience at this property. Staffs were nice and helpful
Stayed in January 2024
Reviewed: 8 January 2024
Natalie
United StatesYou should add apps like Netflix to your TVs.
Stayed in January 2024
Reviewed: 3 January 2024
Leah
United StatesPriceline listing says there is a whirlpool, but that is incorrect.
Loved the pool and the full hot breakfast.
Stayed in December 2023
Reviewed: 31 December 2023
Emma
CanadaIt was clean "enough", There was some hair in the bathroom near the sink. The sheets and pillows had a smell to them. They could have better cleaning protocols.
The room was spacious and nice. It was okay. Nice to have a fridge and a coffee machine. The staff was nice. The location was convenient as a stop far enough from the city to avoid getting trapped by the traffic. The bed was comfortable "enough" after a long day. There was an indoors swimming pool and a gym, but I did not have time to use the facilities. I basically went to sleep and shower there.
Stayed in December 2023
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