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Reviews of Best Western Town and Country Inn 3 stars

189 North Main Street, Cedar City, UT 84720, United States

#11 of 30 hotels in Cedar City

Guests' Choice

Review score

Based on 335 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.8

  • Facilities

    8.0

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    2.5

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Showing 1 – 25

  • Reviewed: 5 May 2024

    9.0
    We had a great time
    • Leisure trip
    • Couple
    • King Suite with Whirlpool - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean and spacious loved our whirlpool room

    Stayed in May 2024

  • Reviewed: 28 April 2024

    9.0
    The stay was overall good after the original problem getting into my room.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights

    When I checked in very late (2 am) there was a problem getting me into a room. I had booked 3 rooms and 2 of the rooms could get checked in, but my room had a problem and at first it was unclear if I would be able to get a room even though I paid for the 3rd in advance. Ultimately, they gave me an empty room but it wasn't the original room I had booked and not next to the other two rooms booked in the same reservation.

    Bed was comfortable and rooms were clean

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean & spacious.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    Good stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Nothing. Just an average, clean hotel.

    Decent facilities, decent pool and spa, clean, friendly staff, overall decent stay. I'd stay here again.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    it was great.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    all good

    all good

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    Worked perferct for our stay.
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night

    Breakfast area was big and very comfortable.

    Stayed in March 2024

  • Reviewed: 20 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Nothing was bad just ok. It suited our needs.

    Everything was just ok. Nothing spectacular but it was a place to stay that suited our needs.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    7.0
    Over priced for the lack of service.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights

    No towels in the pool when I went there, and we had to go find extra towels for showering on our second day as no one came to clean our room on the next day. We also had to take out our own trash for the same reason.

    Beds and pillows were comfortable

    Stayed in February 2024

  • Reviewed: 1 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location and breakfast

    Stayed in December 2023

  • Reviewed: 4 December 2023

    8.0
    We like to stay here when visiting Cedar City, but I will likely try somewhere else next time.
    • Leisure trip
    • Couple
    • King Suite with Whirlpool - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast items were all undercooked.

    The staff was friendly. Parking is easy. Conveniently located near restaurants.

    Stayed in December 2023

  • Reviewed: 15 November 2023

    9.0
    Comfortable, would stay again when visiting Tuacahn
    • Leisure trip
    • Couple
    • King Suite with Whirlpool - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No issues. There wasn’t anything I didn’t like.

    Location was good, spa bath in our room was amazing. Bed was fairly comfortable.

    Stayed in October 2023

  • Reviewed: 15 November 2023

    9.0
    A good two weeks stay.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 11 nights

    The included breakfast was almost impossible for me to eat due to a dairy allergy. The only thing I could eat was a piece of dry toast since there were no jams or other toppings - only butter. It would have been nice to have better choices for people with allergies. I ended up buying breakfast at another establishment for most of the days I stayed at the hotel.

    I liked the helpfulness of the staff. They got me an exra blanket when I was cold. The kitchen staff made the extra effort to make me scrambled eggs without dairy products to which I am allergic. I really appreciated that gesture.

    Stayed in November 2023

  • Reviewed: 2 November 2023

    8.0
    I enjoyed visiting Cedar City Utah. Hotel stay was very average
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom/toilet area very cramped in so close to each other. Vanity area great as usual. Bed was very lumpy had sink holes in mattress. Our backs were achy in the morning

    Location close to all. Near historic district

    Stayed in October 2023

  • Reviewed: 27 October 2023

    9.0
    Great place to stay, but get breakfast around the corner.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast food was C quality.

    Rooms were great, beds very comfortable, spa was very nice. In the middle of town, great breakfast place nearby.

    Stayed in October 2023

  • Reviewed: 25 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No complaints at all. A great place to stay.

    All of it. The bed was comfortable, the room was clean, the breakfast was great!

    Stayed in October 2023

  • Reviewed: 1 October 2023

    7.0
    Good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Ants in our room

    Good value. Decent workout room

    Stayed in September 2023

  • Reviewed: 18 September 2023

    7.0
    Value for Money
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Staff should respect the check-out time. Despite the 'do not disturb' sign on the door, people knocked on it twice before 11:00 a.m.

    The hotel's location was quite convenient, situated in the heart of the city with easy access to restaurants, shops, and tourist attractions. Our room was comfortable and reasonably spacious. The bed was cozy, and the amenities provided were adequate. However, the décor and furnishings felt a bit outdated and in need of some refreshing. The hotel had a small gym and a swimming pool

    Stayed in September 2023

  • Reviewed: 18 September 2023

    7.0
    Cedar City Best Western
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The outside was not appealing. Had I not seen the rooms on line, I would not have stayed here. There was "something" smeared down the stairwell. And water leaking onto the walkways from air conditioners. Also. Location is central to the area but very noisy. Don't look to sleep in.

    Check in was easy. The room was clean and as advertised. The beds were comfortable. The free breakfast had a good variety of hot and cold items.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    9.0
    It was great!
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights

    Everythig was great. Especially loved the conference room where all our family could gather.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    7.0
    It was ok for an overnight stay, and breakfast was nice.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room stank of cleaner, maybe carpet cleaner. It was very overpowering and gave me a bad headache. Lots of kids running around above us.

    Nice parking right in front of room. Good breakfast.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The outside is not a good indicator of how nice it was on the inside.

    Everything was very clean and stylish. For a three star hotel, this was top of the line. Breakfast was also good.

    Stayed in September 2023

  • Reviewed: 17 August 2023

    8.0
    good service, clean rooms and easy access.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    the TV did not work....it was stuck on one chennel

    Stayed in August 2023

  • Reviewed: 17 August 2023

    7.0
    Talking smoke alarm
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn't like being awakened at 2 AM by a chirping, talking smoke alarm with low batteries. Although the front desk staff changed the batteries, they weren't trained to reset the alarm, so it never shut up. Appreciated being given another room to sleep in, but the staff should be trained to reset the alarm.

    I liked the clean rooms, the gym, and the breakfast.

    Stayed in August 2023

  • Reviewed: 16 August 2023

    9.0
    Would stay there again!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Deck Chair was too low would not rise. A/C ran pretty much all night and was noisy despite efforts to change,

    Room Clean and Comfortable

    Stayed in August 2023

Showing 1 – 25

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