3401 Service Loop Rd, West Memphis, 72301, United States
#11 of 15 hotels in West Memphis
Guests' ChoiceBased on 87 hotel reviews
6.7Cleanliness
7.5
Comfort
7.2
Location
7.2
Facilities
6.9
Staff
7.3
Value for money
7.4
Free WiFi
4.6
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End of dialog contentReviewed: 25 March 2024
Kevin
United StatesThe bed was very hard and uncomfortable
No breakfast
Stayed in March 2024
Reviewed: 23 December 2023
Kevin
United StatesBathroom
Price and Staff,
Stayed in December 2023
Reviewed: 3 October 2023
Varshun
United StatesOk
Stayed in September 2023
Reviewed: 2 October 2023
Larry
United StatesIce on the second floor.
Didn't have breakfast. Location was good.
Stayed in October 2023
Reviewed: 5 August 2023
Tuesday
United StatesBlanket was so thin
Didn't make it to breakfast
Stayed in July 2023
Reviewed: 16 July 2023
Steven
United StatesI didn't like that they did not provide continental breakfast, there were no coffee facilities ( other than the coffee maker in the bathroom, with only one coffee filter). The towels were almost paper thin and only two, (for a double queen bed room). The windows are old and taped because it was cracked.
The beds and shower were the only good thing about the place.
Stayed in July 2023
Reviewed: 25 April 2023
Fallon
United StatesThe office is closed from 8p-8a, the doors are open to the public and it's hard to get a taxi/uber
The staff was friendly
Stayed in April 2023
Reviewed: 5 March 2023
Mgwenc
United StatesNo elevator
Close to highway
Stayed in March 2023
Reviewed: 2 January 2023
John
United StatesI didn't like the morning before my check out time that the staff was making noise running vacuums in the hallway near my room, calling my room to wake me up right before I check out time to let me know it's time to go 👎🏿👎🏿👎🏿 and standing down the hallway to watch me leave the room... That pissed me off and I will never go back there again!!!🤬😤
I like the location and peace and quiet. The beds were comfortable. The room was neat and clean.
Stayed in January 2023
Reviewed: 21 July 2022
John
United StatesSays breakfast online but was told no breakfast since pandemic. Need to update the website, they have had plenty of time.
Big rooms. Fast response to fridge problem
Stayed in July 2022
Reviewed: 12 February 2022
Lucy
United StatesThe wifi was pretty unreliable, and you had to log in every 15 minutes or so. The locking mechanism on the exterior doors wasn't working, so anyone could have entered through one of the side entrances at any time. There was no breakfast.
The hotel was very clean and well-maintained, and the staff clearly cared a lot about maintaining a good space. The room was comfortable and spacious. The female front desk person was very kind and helpful. It exceeded my expectations for a truck stop motel in West Memphis, Arkansas, that's for sure.
Stayed in January 2022
Reviewed: 30 December 2021
Anna
United StatesThe bedsheets were very old and had holes
Money Value
Stayed in December 2021
Reviewed: 16 October 2021
James
United StatesWe were dead tired from traveling. Able to check-in and get to sleep with no loud noises. Easy access to Denny's the next morning. Could walk thru on open gate.
Stayed in October 2021
Reviewed: 6 August 2021
Susan
United StatesThe staff was very friendly. We could get right on I-40. You can tell improvements are being made. The bed and pillows were great and the bathroom was clean and had been updated. There’s a fridge and microwave.
Stayed in August 2021
Reviewed: 22 July 2021
Jennifer
United StatesLack of cleanliness for the price
Convenient
Stayed in May 2021
Reviewed: 1 July 2021
Samantha
United StatesWe were looking forward to swimming in the pool, but it was closed for our entire stay. We stayed in June and expected it would be open.
Staff was very friendly. Checking in and out was quick and easy. Rooms were clean and spacious and a great price. The area was pretty convenient also. Was very quiet.
Stayed in June 2021
Reviewed: 20 June 2021
Shryll
United StatesJust remember there is traffic due to other bridge being closed.
Clean, quiet, bug free!
Stayed in June 2021
Reviewed: 22 January 2024
Kevin
United StatesNothing
Overall great
Stayed in January 2024
Reviewed: 4 July 2023
Hillegas
United StatesThe website stated open pool, breakfast and housekeeping. There was none of that. We stayed 3 day's and 3 nights, and each day I had to ask for towels and washcloths. No one ever cleaned in our room. The couple of people at the desk that I had contact with were rude and unpleasant.
There wasn't any breakfast
Stayed in June 2023
Reviewed: 30 June 2023
Andres
PeruThe windows were thin and did not block out any of the sound from the nearby highway. The room seemed very old and did not reflect the high price that was charged for just a few hours of sleep.
The bed was comfortable.
Stayed in June 2023
Reviewed: 29 June 2023
Davis
United StatesI thought that cleaning the room daily was part of the deal unless customer have a Do Not Disturb sign on the door.I left at 10 am and returned later in the evening and my room was never touched.I then had to go down to office to at least get more towels.The staff was really aggressive and didn't listen ,cutting me off as I try to tell him my complaint:by rudely saying:I will give you towels Ma'am but why wasn't it cleaned in the 1st place
The expensive room did not come with breakfast.
Stayed in June 2023
Reviewed: 22 May 2023
Natasha
United StatesThe only thing I didn’t like was the stairs and not being able to request a room downstairs
It was nice and clean
Stayed in May 2023
Reviewed: 16 May 2023
Sam
United StatesHwy noise
Very nice staff!
Stayed in May 2023
Reviewed: 15 May 2023
John
United StatesI liked everything
I liked the peace and quiet, location, cleanliness!
Stayed in May 2023
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