It was a little pricey.

Family loved the breakfast. Room and facilities were clean. Bed, linens, towels were clean and without stains. Bed was actually comfortable.

Stayed in July 2021

We had to request soap, they just forgot to leave any in the bathroom.

Breakfast was very good, room was clean, pool area was clean and nice, Front desk clerk was very friendly and helpful.

Stayed in July 2021

The hotel was very nice and up-to-date the breakfast was very good pool and hot tub was nice

Stayed in July 2021

Plasticl laundry bag .

The room was excellent.when ever I travel I have been to other hotels and was very disappointed.

Stayed in July 2021

Ice machine on second floor had mechanical problem.

Good

Stayed in June 2021

No free cookies at front desk!😂

Breakfast server is a great guy!

Stayed in June 2021

Everything was to our liking. Only there for less than 12 hours. Staff very helpful, breakfast much enjoyed. Rooms comfortable and clean. Definately would stay there again if in the area.

Stayed in June 2021

My room was not what I booked. I have multiple sclerosis and use a walker. I can not get in and out of a tub/shower. I did not get my room with a roll in shower(one that I booked). I was there for 2 nights and had to wash in the sink :(

BREAKFAST WAS FINE

Stayed in May 2024

When I arrived I was ask for my credit card by Best Western. I looked at my credit card statement, I was billed by Best Wester and Booking.com for the same one night stay. What do we do about that?

Clean and neat

Stayed in March 2024

The manager, who we had to call because even though the app said we could pay cash, he wouldn’t let the lady who checked us in take cash. Of course by that time we couldn’t get out of our reservation without being charged.

The staff members were awesome! The hotel room was very clean and quiet; however, the hot tub was filthy and looked like a swill. Breakfast left a lot to be desired, but this seems true of all hotels now.

Stayed in March 2024

That their staff double charges! Luckily I caught it myself or they would of got almost $500 for 1 night! No apologies from management!

The hotel itself was great! But the staff double charging me and still waiting on a refund is Ridiculous!

Stayed in October 2023

Rooms were not ready at 4:00pm, no accommodations ready for handicap rooms, when a chaperon can not sleep in bed with client, they had no place to sleep.

Breakfast was good

Stayed in September 2023

The door locks were awful. Had to get the keycards redone multiple times. The room next door has the bathroom fan left on for days even though no one was in it

Staff was very good for the most part

Stayed in September 2023

We were given a key to someone else's room. we went in the room not knowing it was occupied.

Nice and clean room.

Stayed in February 2023

over charge for late check out. $100.00! Other hotels only charge $50.00

staff, breakfast, room was clean and nice

Stayed in November 2022

someone tried to open my room door at 7:30am scaring me, it was housekeeping. not a good way to start the day.

location to where I needed to be

Stayed in November 2022

not enough staff around

location

Stayed in October 2022

slow elevator.. no coffee machine at breakfast

location

Stayed in September 2022

Dirty, dirty. The pool was disgusting. The breakfast was horrible. No coffee and the chief was very rude.

Most of the staff was very nice.

Stayed in September 2022

Having booked a handicap accessible room, we were VERY disappointed to find that the room they assigned to us was not cleaned AT ALL. No cleaning personnel was available until the following day which meant we did NOT have a handicap accessibility as booked. That made for an extremely difficult night's stay. The front desk gal assigned us another room, but didn't seem to have any empathy or care either way.

Decent breakfast. I think this would have been a much better overall experience if we would have gotten the handicap accessibility room as booked.

Stayed in August 2022

I would NOT recommend this hotel to ANYONE!!!

NOTHING

Stayed in September 2021

Noisy. Outside patio was underneath our window. Loud party til 1:00 am. Why don’t you have patio hours like you have pool hours. Ugh! Drippy noise coming from ceiling vent all night long. Sink didn’t drain. The plunger was stuck in down position. We finally propped the bar of soap under the stopper to keep it open. Really!? Fix that, please.

Room was spacious and bed was comfy. Nice breakfast selection. Staff were great!!

Stayed in July 2021

We arrived at 10 pm. The front door was not open. There was a sign that gave directions on how to open it, but it wouldn’t open. We knocked. We called the front desk. Twenty minutes later we saw an employee, who was closing down the pool. We waved, but we’re ignored. Finally, we were able to push and slide the door open. The employee was very annoyed that we were in. She even said, “I locked that door. How did you get in?” She was rude and very unprofessional. I will add, the morning worker was very professional and kind.

The property was clean. The breakfast was good.

Stayed in August 2023

I didn’t feel totally safe and I had to get a new key card multiple times, due to it not working.

The staff was very helpful and nice.

Stayed in August 2023

N/A

cleanliness, comfortable, good breakfast

Stayed in June 2022