2151 Laurelwood Road, Santa Clara, 95054, United States
#8 of 28 hotels in Santa Clara
Guests' ChoiceBased on 67 hotel reviews
8.8Cleanliness
9.1
Comfort
9.0
Location
8.5
Facilities
8.7
Staff
9.0
Value for money
8.5
Free WiFi
8.8
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Showing 1 – 25
Reviewed: 30 January 2024
Lauren
United StatesEverything was great. There was nothing I did not like.
The breakfast was terrific, and the beds were super cozy
Stayed in January 2024
Reviewed: 23 January 2024
Mazie
United StatesEverything was close by. They had a valero right next door. They have bar.
Stayed in January 2024
Reviewed: 27 December 2023
Alexander
United Statesno fast food near by
location
Stayed in December 2023
Reviewed: 27 December 2023
Guzman
United StatesNothing
I felt comfortable
Stayed in December 2023
Reviewed: 10 October 2023
Laura
United StatesIt was very clean & well decorated. The beds were comfy & the staff was friendly!
Stayed in October 2023
Reviewed: 27 September 2023
Skylar
United StatesCoffee provided in room wasn't great.
The beds very very comfortable and the staff was all very attentive and friendly, both at the desks and in the bar/restaurant. My mother and I stayed here to attend a concert and we were able to walk to/from, which was a huge plus for our trip. It was a bonus that the hotel made Starbucks and had solid breakfast on site.
Stayed in September 2023
Reviewed: 31 July 2023
Stephanie
United StatesI chose this hotel because it said it came with breakfast. When I asked about it, the person said it didn't so I had to pull up my confirmation email that said "Breakfast included." She said well she could give us more vouchers, but she could only give us two and there were three of us in the four-person suite. I explained that if the room only came with breakfast for two of the occupants, it should say so. She finally gave me three but then the breakfast was pretty bad. Powdered eggs and stale pastries was about it.
Room was very clean and bed and pillows were very comfy!
Stayed in July 2023
Reviewed: 27 June 2023
Miguel
United StatesEverything was great.
Very clean and the staff was excellent.
Stayed in June 2023
Reviewed: 27 January 2023
Adriana
United Statesvery clean, beds really comfortable
Stayed in January 2023
Reviewed: 12 January 2023
Johnny
United StatesHow clean and nice it was
Stayed in January 2023
Reviewed: 10 January 2023
Tomas
United Statesthe ice machine was out of order.
so convenient and friendly staff.
Stayed in January 2023
Reviewed: 3 January 2023
Jessica
United Statesone of the rooms, the AC wasn’t working, so front desk called a maintenance guy. The maintenance guy basically said, it was on heater (which I did turn it down but the room didn’t cool down). He said just turn the ac/heater off, and the temperature outdoor is cool, so room will cool down. So yeah, he didn’t fix it, and we just didn’t want to argue and move to a different room, so we just opened the window all night.
great location, value and staff were very friendly
Stayed in January 2023
Reviewed: 15 December 2022
Alfred
United StatesHonestly, there wasn't anything I didn't like.
The staff was friendly and very helpful. Great price, no parking fee, great location for our needs.. I loved the number of TV's in the restaurant/ bar area, plenty of seating. Best shower in any hotel I've ever stayed at in my life time.
Stayed in December 2022
Reviewed: 4 December 2022
Scott
United Statesnice atmosphere and very close to everything we were hoping to see
Stayed in November 2022
Reviewed: 25 October 2022
Scott
United StatesThe initial was not acceptable for the price.
The initial room was small and overlooking a gas station from the second floor. I asked to switch rooms and they put us in a much larger space in the main tower. it was great!
Stayed in October 2022
Reviewed: 25 October 2022
Leslie
United StatesWindows and front doors were in need of cleaning.
Room, I was given a voucher for a evening snack and a morning snack. Semi close to Levi Stadium.
Stayed in October 2022
Reviewed: 4 October 2022
Barbra
United Statesnothing
beautifully maintained and friendly staff
Stayed in October 2022
Reviewed: 19 September 2022
Aoife
United KingdomNothing
Modern, clean, comfortable rooms and lobby area/bar
Stayed in September 2022
Reviewed: 5 June 2022
Daniel
United Statesclean, close to airport, good restaurant/lounge on site.
Stayed in June 2022
Reviewed: 2 September 2023
Ivan
United StatesThe roomed smelled like smoke, no ice machine or elevator to my floor.
Staff was great!
Stayed in August 2023
Reviewed: 31 July 2023
Rick
United StatesFound a dried-up piece of Panda Express chicken (or maybe shrimp) right underneath the side edge of the bed. The parts of the floor we could see didn't look recently swept, either. We were expecting a HOTEL room but were bumped out into the side MOTEL annex (maybe those are the types of rooms set aside for Booking and the like?). Horrific entrance if you come from the freeway (better be ready to make a swift right turn NOW!!!), but even worse if you're approaching from the overpass next to the freeway offramp because you have to watch out for the incoming freeway traffic barreling in at 65MPH and then STILL make that sudden right turn. It's not in the best neighborhood, either.
The decor was modern, I guess. The shower was pretty big. Our room looked out on a courtyard, which was nice (but just the luck of the draw). The staff was polite. Nice bar area, and there's a Starbucks counter right next to that.
Stayed in July 2023
Reviewed: 14 May 2023
Bill
United StatesRoom small (including bathroom) Noisy location next to hotel chiller sounds like truck running next to room all night. Noisy heating/cooling system.
Clean good staff
Stayed in May 2023
Reviewed: 12 March 2023
Vasily
RussiaDon't stop here. It's not a marriott, it's just a roadside motel. When you book, they don't tell you anywhere that it's just a converted motel. It is not clear from the photographs that almost all the rooms are rooms of a two-story motel with a door to the street. We were given a terrible room near the utility block. There was no elevator. The room was terribly cold. The air conditioner didn't heat up. I asked at the reception how it happened that instead of a hotel maritotte I ended up in a motel. I was offered another room for an additional $30. We moved there. But again. The room was cold. Their stupid heating system doesn't work, but blows cold air. It only made the room feel colder. There are no slippers or bathrobes. How to walk on a cold floor is not clear. Airplanes can be heard clearly from the room. There is no kettle in the room and it is not possible to make tea as if you make it on a coffee machine it will taste like coffee. But there are 2 TVs in the room. Briefly speaking. Don't make my mistake. Don't stay at this hotel. This is no marriott. It's an overpriced roadside motel. Bypass. well, it’s worth saying that a strange breakfast system awaits you, where you have to stand in line and choose one thing. For example if you want orange juice and coffee, it's not possible. No cappuccino. Just “regular” coffee. This is the first time I've come across such an inconvenient system in America.
nothing
Stayed in March 2023
Reviewed: 17 May 2022
Victoria
United Statesthe check in was at 4:00 pm and the check out was at 11:00 am the next day, house keeping started knocking at our room at 8:30 am and they even open the door while we where sleeping. at 10:15 am they came back and star knocking again, we found that super annoying and that’s something you shouldn’t experience while staying at a hotel. we check out at 11:00 am and the receptionist didn’t ask “how was your stay” (you know the usual) so i thought that I was going to waste my time by telling her what happened to us. Thats why I’m giving this review, I’m my experience when something happens while you’re staying in a hotel the staff alway try to make it up to you in some way, and again I know I didn’t tell her, but her attitude wasn’t very attentive.
it was super clean and new, the decorations were beautiful.
Stayed in May 2022
Showing 1 – 25
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