9600 South Thomas Drive, Panama City Beach, FL 32407, United States
#765 of 839 hotels in Panama City Beach
Guests' ChoiceBased on 3698 hotel reviews
5.5Cleanliness
5.8
Comfort
5.8
Location
8.3
Facilities
5.8
Staff
6.8
Value for money
6.1
Free WiFi
6.7
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End of dialog contentReviewed: 5 June 2024
Brittney
United StatesUnclean room and rudeness of the staff. Very dismissive and quick to escalate to a level not necessary
The location yo the beach
Stayed in June 2024
Reviewed: 5 June 2024
Harper
United StatesAir conditioner was noisy. Didn't have a beach front balcony.
The beds were comfortable.
Stayed in June 2024
Reviewed: 5 June 2024
Kayla
United StatesDidn’t like how rude some of the staff were.
Like how close everything was.
Stayed in June 2024
Reviewed: 4 June 2024
Mariah
United StatesStaff was extremely rude and condescending. Room was mid but seemed dirty. No hair conditioner provided in bathroom only cheap shampoo.
Stayed in May 2024
Reviewed: 4 June 2024
Courtney
United StatesRoom was outdated but reasonable for the price. The bedding felt like curtains and didn’t have a mattress encasement sheet. We ran out of toilet paper fast.
Great location! Friendly staff and lots of towels!
Stayed in June 2024
Reviewed: 4 June 2024
Andrew
United StatesWasn’t cleaned well staff was very rude food was to expensive for what it was and even charge you for ice with no place to put it
The resort restaurant next door
Stayed in June 2024
Reviewed: 3 June 2024
Jennifer
United StatesHouse keeping never cleaned or room we had to call or walk to office every day to get towels, soap, shampoo,body wash, or toilet paper. House keeping needs to do a better job for a week stay shouldn't have had to do this every day. Some one threw up on balcony below us and it blew all over our door and we ended up cleaning it cause no one else would. Stair wells smelt really bad no one done anything about that either. We have stayed at this hotel every year for over 5 years. This was the worst stay .
The convince to the beach
Stayed in June 2024
Reviewed: 3 June 2024
Jessica
United States3 am fire alarm.
Location
Stayed in May 2024
Reviewed: 3 June 2024
Janice
United StatesThe rooms could of been cleaner
We were woke of by young adults fitting at midnight. The restaurant had great food but was playing Tec music extremely loudly.
Stayed in June 2024
Reviewed: 3 June 2024
Dalia
United StatesThe lower bunkbed mattress was too hard, could use some updating. The blankets are too thin they feel like curtains. Overall the stay was great but could be better updates even the tvs need better signal.
The view
Stayed in June 2024
Reviewed: 2 June 2024
Harper
United StatesAir conditioner was noisy. TV wouldn't connect
Pool was nice beds were comfortable.
Stayed in June 2024
Reviewed: 31 May 2024
Jessica
United StatesNot very clean, bathroom definitely dirty when we arrived, staff straightened out top sheet but not underneath sheets, hated the late check in
Right on the beach
Stayed in May 2024
Reviewed: 29 May 2024
Tiffany
United StatesParking. Need more parking spaces.
Stayed in April 2024
Reviewed: 29 May 2024
Matt
United StatesI did housekeeping for years. The floors weren't mopped bathtub had black stuff in it ceiling in bath had mold on it trim around tub was coming off. There were bunk beds in the room just sitting sideways a set from like wal mart or something the bottom bunk was like plywood. The microwave was clean but wrong hardware inside, ceilings need painting and retexturing I could keep going but like I said I was a director of environmental services
Good location and the staff was pretty pleasant plenty of parking except for things left in spots like shipping containers
Stayed in May 2024
Reviewed: 29 May 2024
Kahrynt
United StatesThe type of people that stayed there left trash everywhere and never picked up after their self, which is not the housekeeping fault
Location. Even though the property is older, the grounds are beautiful.
Stayed in May 2024
Reviewed: 28 May 2024
Beverly
United StatesAc don't work good, need closer parking for rooms.
Clean and friendly
Stayed in May 2024
Reviewed: 28 May 2024
Mcdonald
United StatesNo hangers for clothes. No trashcans in the room or ice machine
Location
Stayed in May 2024
Reviewed: 28 May 2024
Linzee
United StatesThe floor wasn't clean when we got there. There was sand all over the floor, and the AC was awful. I think that room needs a new unit
Thr staff was great and location was absolutely perfect
Stayed in May 2024
Reviewed: 27 May 2024
Mazie
United StatesIt needed to be updated and housekeeping could have came in everyday to clean. They only came in to swap towels.
Right on the beach
Stayed in May 2024
Reviewed: 26 May 2024
Timothy
United StatesTo many dogs and animals
Location value
Stayed in May 2024
Reviewed: 24 May 2024
Terry
United StatesNo coffee for free
Cost and was clean and nice setup outside
Stayed in May 2024
Reviewed: 23 May 2024
Tracy
United StatesThe pool was extremely dirty. Not just leaves and dirt which I can understand getting in there, but there was cigarette butts and trash that we saw after being in the pool, prompting us to get out. Also, the checkout time said 10-10:30 and we got locked out of our room at 10:01. Had to take nearly 10 minutes to get unlocked leaving less time to gather our things.
The location was great and the price was reasonable. It was very nice being right on the beach.
Stayed in May 2024
Reviewed: 23 May 2024
Bishop
United StatesThe old tv, fridge wasn’t level
It was cheap and the staff were friendly
Stayed in May 2024
Reviewed: 21 May 2024
Newsome
United StatesWe never received room cleaning
Location
Stayed in May 2024
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