9600 South Thomas Drive, Panama City Beach, FL 32407, United States
#758 of 831 hotels in Panama City Beach
Guests' ChoiceBased on 3710 hotel reviews
5.5Cleanliness
5.8
Comfort
5.8
Location
8.3
Facilities
5.8
Staff
6.8
Value for money
6.1
Free WiFi
6.7
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End of dialog contentReviewed: 19 October 2023
Green
United Statesno ice
beach
Stayed in October 2023
Reviewed: 18 October 2023
Cathy
United StatesNo ice machine TV was small and picture was fuzzy No USB chargers
Elevators were fast. Towels were provided daily View was good
Stayed in October 2023
Reviewed: 14 October 2023
Laurie
United StatesDidn't have breakfast 😕
Stayed in October 2023
Reviewed: 13 October 2023
Joseph
United StatesOne ice machine, beds were terrible, TV reception was terrible ..charged almost 100 bucks to check in early
Great location, helpful staff,
Stayed in October 2023
Reviewed: 12 October 2023
Ryan
United StatesRooms not cleaned right staff rude
Location
Stayed in October 2023
Reviewed: 9 October 2023
Sharon
United States2 DESK CLERKS AT NIGHT. CUSTOMER SERVICE COULD BE FRIENDLY AND SMILE .
GULFSIDE WITH PATIO I AM DISABLED, GREAT FOR ME TO WALK MY SERVICE DOG.
Stayed in September 2023
Reviewed: 9 October 2023
Tara
United StatesThe bathrooms were small. The beds are low to the ground and very cheap. But it worked for a weekend stay.
The location was perfect.
Stayed in October 2023
Reviewed: 9 October 2023
Rita
United StatesThe floors and table were not clean, and the bathroom door had stains all over it.
I liked the location of the room.
Stayed in October 2023
Reviewed: 8 October 2023
Sean
United StatesThe beds were so hard and uncomfortable.
Stayed in October 2023
Reviewed: 8 October 2023
Jordan
United StatesIt wasn’t clean bathroom was dirty
The location was good. There was breakfast downstairs but you had to purchase it but it was convenient so that you could get straight out to the beach.
Stayed in July 2023
Reviewed: 5 October 2023
Lamar
United StatesBeds were not comfortable
Location was good, staff was somewhat friendly could Improve.
Stayed in October 2023
Reviewed: 2 October 2023
Fulton
United StatesThis hotel was lacking a lot on cleanliness, our door was super heavy and would not close very easily. Bathroom was disgusting just needed a good deep cleaning.
Location and staff was nice price of hotel was great. We were given plenty of towels TV was very small and had limited channels no smart tv
Stayed in October 2023
Reviewed: 30 September 2023
Albert
United StatesHard beds, dirty floors nit swept. To many high voltage appliances plugged into power strips resulting in. Microwave, air conditioner and tv blowing and going out. The unconcern and rude childless manner in which the manager speaks to gyest about complaints about the rooms. Badly in need of updates. Tubs , power outlets , water pressure. With all the high voltage things just plugged in power syrips instead of wall outlets surprised they haven’t already had a bad fire. False advertisement. One pool closed , no hot tub. No live music or tiki bar outside. I hooked through a third party is why we were treated like we were because they just kept saying that’s why they couldnt comp us anything.. Bull I have always booked thru 3 parties for better rates and never been treated like this. Never stay here again. The Condos next door are much nicer will boom there next time.
Close to beach , the one pool that was open was really nice and clean. Very quite place to stay. 24 hour security .
Stayed in September 2023
Reviewed: 28 September 2023
Michael
United StatesFirst we did not like being sent to Time Share desk as the front desk clerk stated “ To complete your check-in” It was late and we were tired didn’t want to hear about a timeshare
Stayed in September 2023
Reviewed: 28 September 2023
Golden
United Statesgulf. Views. location was convenient.
Stayed in September 2023
Reviewed: 27 September 2023
Jennifer
United StatesThe beds were to hard only had one pool going the other one was green the air conditioner was bad it couldn’t cool the room had to go and buy a fan to try and stay cool at night
Stayed in September 2023
Reviewed: 26 September 2023
Wendy
United StatesBeds were very uncomfortable hard
Location friendly staff
Stayed in September 2023
Reviewed: 23 September 2023
Doreen
United StatesThe bathrooms were tiny.
I loved the beach views!
Stayed in August 2023
Reviewed: 23 September 2023
Darla
United Statesin disrepair
great location
Stayed in August 2023
Reviewed: 22 September 2023
Dm
United StatesNeeds some renovation
The beach view
Stayed in September 2023
Reviewed: 19 September 2023
Melissa
United StatesThe pool was closed
The location was great
Stayed in September 2023
Reviewed: 18 September 2023
Maleena
United StatesHaving items stolen from our room. Hard beds. Issues with getting towels. Had to get our own from the main lobby and then one of the staff got an attitude like we were stealing them but they sat in a bag outside our room for days.
Being on the beach
Stayed in September 2023
Reviewed: 18 September 2023
Ruredzo
United StatesI didn't like that when we checked in the girl was very rude to me I didn't like that when I called down to get the Wi-Fi password she was very rude to me and told me she already gave it to me in paperwork which she did not give me that paperwork I did not like that there was no working ice machine anywhere on the facility except for inside near the food court I didn't like that there was no doing the shower on the ground that there was no doodle on the lamp shades inside our bedroom I didn't like that the beds you could feel the springs because they're very cheap mattresses I didn't like that there were no blankets in the room just a very thin comforter cover I didn't like That all the air conditioner units seem to be leaking on the outside so when you walked around everything got wet That all the air conditioner units seem to be leaking on the outside so when you walked around everything got wet I didn't like that 1 of the pools was closed and the other one that wasn't close was so cloudy and gross I couldn't want to go gonna throw it in there but we ended app going down the beach a little bit to use another pool
The only thing I really like about the facility is that it was right on the beach and right near pineapple Willie's so the location was great
Stayed in September 2023
Reviewed: 15 September 2023
Alex
United KingdomRoom was a little shabby and the floor was dirty The light switches were not good. The charging socket did not work on the USB connectors if you wanted Ice you had to walk the 400 yards back to reception I thought it was a little expensive for what it was
Great location
Stayed in September 2023
Reviewed: 12 September 2023
Emily
United StatesThe bed was so uncomfortable it was hard to get a good nights sleep! And the balcony view from our room was not there! It had huge trees that blocked the view. I suggest it you want the private balcony with a view you should request the 4th floor above the trees!
The property was in a great location
Stayed in September 2023
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