2323 Airport Way, Boise, ID 83705, United States
#70 of 81 hotels in Boise
Guests' ChoiceBased on 1265 hotel reviews
6.1Cleanliness
7.0
Comfort
6.9
Location
7.7
Facilities
6.5
Staff
7.8
Value for money
6.9
Free WiFi
7.3
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End of dialog contentReviewed: 28 May 2024
Zoreida
United StatesThat the pool was not clean.
The guy at the front desk was very helpful when booking.com booked me thr wrong room he was very helpful in getting us a room we wanted.
Stayed in May 2024
Reviewed: 6 May 2024
Kristin
United StatesThe front desk clerk was very rude, and sexist. Wouldn’t find us a handicap accessible room, said they were all booked, but when my husband came in, he “found” an available room. It only had one bed, and three of us wouldn’t fit. So, he “found” another room after I walked out. After that, they asked me for my signature, and I paid for the room, but he reached past me and handed the room key to my husband. Has no refrigerator, and the ice machine is out of order.
Stayed in May 2024
Reviewed: 28 April 2024
Yaisa
United StatesI selected a price/budget option so it served it's purpose but places like this also brings all kinds of people. There was a loud/domestic dispute in the hallways which I don't think staff addressed (police were called) and the walls are extremely thin so this made it hard to sleep.
Convenient - close to the airport.
Stayed in February 2024
Reviewed: 23 April 2024
Sara
United StatesThey didn’t give us the room we booked
No deposit
Stayed in April 2024
Reviewed: 22 April 2024
Rodriguez
United StatesBed was uncomfortable
Cleanliness
Stayed in April 2024
Reviewed: 18 April 2024
Andrew
United StatesThey should not call this a motel. It is a hotel style. There are no king rooms on the ground floor, i would have booked elsewhere if had known this information. Staff was unfriendly when checking in. Did not explain where the room was, and seemed bothered by my asking.
Stayed in April 2024
Reviewed: 16 April 2024
Daffron
United StatesNo breakfast
Rooms.
Stayed in March 2024
Reviewed: 16 April 2024
Douglas
United StatesRefrigerator in the room was handy. Bed was comfortable
Stayed in April 2024
Reviewed: 15 March 2024
Debra
United StatesCouldn't have windows open because cars parked right in front of windows. Sound between rooms is horrible . Upstairs neighbor, pulling chair around all hours of the night. Front desk told us they asked them to stop. They did not. Old junkie cars parked to the back full of stuff. I believe there are people living full time in the hotel. Didn't make us feel very safe. The area around the airport in Boise has sure gone down hill. I refused to go out after dark. Still waiting for my deposit to be refunded.
Front desk employees were nice, room was clean and bright when we could have windows open. Can have my dog without a huge fee.
Stayed in March 2024
Reviewed: 23 February 2024
Suzette
United StatesThe hallways were dirty, and there was no blow dryer, tissue, shampoo, conditioner, and lotion in the rooms. Most of all, there is no blow dryer. You could hear the loud neighbors and people in the parking lot. There are some riff rafts since it's so cheap, unfortunately.
Staff friendly and the room was clean. Good location. It was a decent hotel.
Stayed in February 2024
Reviewed: 19 February 2024
Vic
United StatesA larger shower would of been nice. As well as having a mini fridge and micro wave in the room. Also more then 3 pillows would of been nice on a king bed.
clean room and plenty of space
Stayed in February 2024
Reviewed: 14 February 2024
Roger
United StatesPillows uncomfortable and flat. Only had 3. Not enough blankets. No shower pressure. Too much light through curtains at night. Lights too bright on bed side and extremely dim lamp on desk area. No way to adjust. Barking dog in nearby room late at night and cat in the window of another.
Staff was friendly and efficient. Price and location was great. No airplane noise.
Stayed in February 2024
Reviewed: 7 February 2024
Joshua
United StatesThe only complaint my wife and I had was how some of the staff, house keeper/maintenance worker, accused my wife of not picking up dog poop and then blamed her for other peoples pets. Nobody likes to be accused but especially so if you aren't guilty of the crime so to speak. I did notice ALOT of dog poop in the grass, by one of the entrance doors and I get the frustration from staff. However loose accusations based on frustration should not happen.
Overall the staff was friendly, helpful and accommodating. We had some upstairs neighbors who were extremely loud after hours and the next morning. After reaching out to front staff it was promptly taken care of. We wouldn't hesitate to stay at this location in the future if needed.
Stayed in February 2024
Reviewed: 31 January 2024
John
United Statesairplane noise and cars on outside going 2 fast
location
Stayed in January 2024
Reviewed: 2 January 2024
Christopher
United StatesHousekeeping could have been consistent.
Stayed in December 2023
Reviewed: 12 November 2023
Karen
United StatesIt was so loud!
It was extremely loud. We were near an outside door that kept slamming all night long.
Stayed in October 2023
Reviewed: 30 October 2023
Alyssa
United StatesNo fridge in the upgraded room. Seems slightly over priced.
Front desk upgraded me for no charge. They were friendly and expedited the check in process.
Stayed in October 2023
Reviewed: 13 October 2023
Mary
United StatesDid not eat breakfast
Stayed in October 2023
Reviewed: 10 October 2023
Zonnie
United StatesGood location and the bed were comfy. Would stay again.
Stayed in October 2023
Reviewed: 7 October 2023
Beverly
United StatesNo king size beds
Clean and easy to deal with.
Stayed in August 2023
Reviewed: 28 September 2023
Mark
United StatesA little run down. But it was clean and staff were very nice
Clean and quite..had a long drive so i needed to relax and sleep. It worked out
Stayed in September 2023
Reviewed: 21 September 2023
James
United StatesThe mattress
The ice
Stayed in September 2023
Reviewed: 19 September 2023
Jeanne
United StatesNo blow dryer
Convenient and clean. Price was good.
Stayed in September 2023
Reviewed: 13 September 2023
Virginia
United StatesUpgrades. better lighting.
No breakfast available
Stayed in September 2023
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