15 Gridley, Saratoga Springs, NY 12866, United States
#14 of 30 hotels in Saratoga Springs
Guests' ChoiceBased on 100 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.2
Facilities
8.3
Staff
8.8
Value for money
8.1
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 June 2024
Marylu
United StatesThe mini-bar was not stocked as suggested with items such as water and coffee etc: I notified the staff so I wouldn’t get billed for a mini bar that was left Looking rifled through and unstocked.
Cute and cozy rooms that were cool and comfortable. The shower was amazing
Stayed in June 2024
Reviewed: 26 May 2024
Valin
United StatesRoom was a bit tight but didn’t spend much time so it was good for a short stay
Location, quiet, cozy
Stayed in May 2024
Reviewed: 15 May 2024
Vincent
United StatesI wish the outlets had the capability of plugging in USB cords
Stayed in May 2024
Reviewed: 13 May 2024
Kathleen
United StatesNo way to control heat. Had to use a space heater to take off the chill. Parking was tight.
Comfy beds. Nice location.
Stayed in May 2024
Reviewed: 26 January 2024
Charlotte
FranceNot that clean, a bit aged, no staff on site, bar closed.
Localisation
Stayed in January 2024
Reviewed: 7 November 2023
Fabiana
NetherlandsA bit of extra dusting would have been good, but all in all it was clean and welcoming.
The location is lovely, just next to the main Saratoga Spring track and you can watch the horses crossing the street to go to " work". Staff was very kind and helpful even if we were difficult to reach. The rooms have a sleek look and the outside is very pretty as well.
Stayed in October 2023
Reviewed: 2 November 2023
Jeanne
United StatesNicely refurbished motel in a semi residential neighborhood. Crisp, clean decor with a retro feel.
Stayed in October 2023
Reviewed: 5 October 2023
Nikki
United KingdomRoom is a little small, but you can make it work. Coffee is instant and you have to pay for it, a surprise within such an otherwise quality based establishment
Beautifully presented rooms, with everything you need for a few days stay. Staff are really helpful and friendly too. It’s a great location in a peaceful setting. Watching the horses come out for training at the race course opposite, while having your coffee is a bonus.
Stayed in October 2023
Reviewed: 3 October 2023
Lorene
United StatesMissed the bar was not open. Would have loved to hang out there.
Love the accommodations. Location to Saratoga Race Track.
Stayed in September 2023
Reviewed: 14 September 2023
Battifarano
United StatesThat there was no one there. We needed batteries for the tv
The location and decor
Stayed in September 2023
Reviewed: 11 September 2023
Daniella
United StatesMaybe include some tea or coffee in the room and a bottle of water as there’s no coffee shop/convenience store close by (walking distance).
The rooms were very modern and it was a great vibe! Great little touches for the dogs stay. So many hotels say dog friendly but you struggle to look for a bowl or somewhere to store the food. This was perfect! Our dog walked around with the bandana the whole day!
Stayed in September 2023
Reviewed: 10 September 2023
Stephen
United StatesParking was a little tight but ok. The TV cut out from the streaming service.
I did not know there was a breakfast. We were up early.
Stayed in September 2023
Reviewed: 28 August 2023
Amy
United Statesrooms were tiny, expensive, but it was Travers weekend, everything was expensive.
location close to Saratoga race track, cornhole and fire pit outside and a nice bar.
Stayed in August 2023
Reviewed: 18 August 2023
Carroll
United StatesThe bar at hotel wasn’t open after 5 on Sunday and The restaurant/bar next door closes at 2 on sunday
Location. Quaint, close to a lot. Check in is so easy & convenient
Stayed in August 2023
Reviewed: 15 August 2023
Pierce
United StatesWe booked through a web site - like expedia, hotels,com - it was a little confusing dealing with both and figuring out who was who. It came out alright in the end, but it was a confusing path.......
Brentwood staff was great - we did mot stay here - we were delayed by a day and the Hotel was full for our new night. I had to cancel after the refund deadline - Brentwood very kindly refunded my $$ anyway - most appreciated. Will surely stay there when we are back in the area and will tell others of our good experience with staff and refund. Big thanks to them
Stayed in July 2023
Reviewed: 3 August 2023
Emmanuel
Canada* Noisy air conditioning * Not very clean * High pet fees
* Charming little room
Stayed in July 2023
Reviewed: 1 June 2023
Roeder
United StatesBecca was very good and helpful. Good beds and room was unique. Good value.
Stayed in May 2023
Reviewed: 11 May 2023
Deb
United StatesA microwave would have made this perfect.
Loved the proximity to the race track.
Stayed in May 2023
Reviewed: 15 March 2023
Richard
United Statesit was small but that was fine. However it was cold and can’t regulate the heat or AC from inside the room. But there was a space heater that heated the room very nicely
great location. very clean. friendly staff
Stayed in February 2023
Reviewed: 27 November 2022
Faith
United StatesThere isn’t a restaurant or much of any facilities.
Loves the chic boutique style. It was very cozy and clean. They added a nice touch to the room to accommodate my dog with a pet bag of goodies, food bowls, pet lay mat. They give a very warm and welcoming feeling.
Stayed in November 2022
Reviewed: 22 September 2022
Janet
CanadaThe bushes hanging over the parking lot and sidewalk leading to the rooms needed trimming! Constantly running into branches going in and out of room. They also give the place an unkempt appearance. A coffee maker in the room would have been nice instead of a kettle with instant coffee that you pay for.
Did not realize it was not a traditional motel - no staff on site - everything done on line and then given a code for your door. We had not received our code by time we arrived and I don't know how long we would have waited to receive it if someone hadn't happened to be there and she called and had the code sent immediately. Right beside a side entrance to the racetrack so horses clopped by in the morning - that was neat. Room was fine and bed was comfortable. Internet was good and tv worked well. Fridge was stocked with beer and wine and prices didn't seem too bad - we didn't have any because we didn't know how they would be paid for.
Stayed in September 2022
Reviewed: 12 September 2022
David
United StatesA/C wall unit was a little small but adequate enough.
Directly across the road from the horse track, my wife’s first time in Saratoga Springs. She loved watching the horses come down the street to the track.
Stayed in September 2022
Reviewed: 15 July 2022
Stephen
United StatesNothing
great location if you are headed to the track. easy .6 mile walk downtown. helps work up a thirst and appetite. Your host is excellent and informative.
Stayed in July 2022
Reviewed: 1 June 2022
Joshua
United StatesMy only complaint was there was a pesky fly in the room. But could have been my doing.
The room was very cozy and easy to check in. Didn’t have to wait. Felt old and vintage which I liked.
Stayed in May 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content