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  5. Reviews of Inn on Broadway

Reviews of Inn on Broadway 2 stars

2201 Van Ness Avenue, Pacific Heights, San Francisco, CA 94109, United States

#116 of 222 hotels in San Francisco

Guests' Choice

Review score

Based on 637 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.8

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    8.3

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    If I was picking, the room was a little light based on the shutters and the air con unit was quite loud but being so tired after siteseeing we got to sleep without fuss.

    Location was wonderful. Very accessible to many buses and a short walk from places to eat etc Very easy to get around and felt safe where the place was located. The manager/ owner (Ricky) was so lovely and super helpful. Room was spacious, very clean and towels changed everyday.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Poor flooring and we hear the guest from next floor walking in the room

    A good and clean place. With renovated rooms and at 30 min walking for Fisherman Wharf or Ferry Building.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Good simple hotel
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really although it's a shame there wasn't a breakfast option.

    Comfortable room, helpful and pleasant staff, a central location with good transport links to all of the city. Everything worked.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    A bit old and some homeless people in front.

    We had a nice room with a good view. Staff was friendly and you were close to some bars and restaurants.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Letting us store our baggage before checking in.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Nice place, price/quality, location
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    First floor

    Location

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    I would definitely stay here again.
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    My room was the closest to the Main Street but it was fine as I would too tired to be bothered the noise.

    Affordable and conveniently located with free parking.

    Stayed in March 2024

  • Reviewed: 27 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Asked for spare doona and sheet...got something blanket like and pile of pillowcases 😂

    Good location

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Walls needed wiping down in bathroom. But rest of room was clean.

    Location. Remodeling to make more modern. Free parking

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Decent hotel in a lively area
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Little run down from the outside and quite a few homeless around the property but not much the hotel can do.

    Nice rooms, good location - 20 min walk from Pier 39. Nice restaurants around. Housekeeping team were lovely!!

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    a good opportunity to stay for san francisco
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    street noisy, the staff when checking in seemed totally bored and not really happy to answer my questions.

    it was located in a good area and had a free parking lot. it was clean. We could easily leave our luggage there after checking out for some hours

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Our stay at Inn on Broadway was excellent. The Indian couples at the reception were very helpful and guided us well. The location is very close to tourist attractions and also to public transport. There is free customer parking available. There are ample food options available at walking distance. The room is neat and well furnished. We were quite happy with our stay at this place.

    Stayed in March 2024

  • Reviewed: 19 April 2024

    9.0
    Lovely & Clean
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    It was about a 20 minute walk to Fisherman's Wharf, but it was an easy enough walk.

    The rooms were spacious and very clean. Comfy beds.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Good.
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We were in a disabled room and the shower soaked the floor which is seeping into the bedroom. The wet room needs attention.

    Location was good. Room was large. Comfortable bed.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Great location, nicely renovated
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Wifi is terrible, really terrible, so do not count on it to make plans unless you are really patient. Hotel can be noisy if you have inconsiderate neighbours (renovated does not mean better sound proofing !).

    Location, location, location ! Easy walk to cable cars, public transportation and a lot of attractions (if you are willing to walk). And free parking allows you to leave the car at the hotel. Rooms are renovated, comfortable and clean.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    A great place to stay in the centre of San Francisco
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Our room was by the stairwell so it was a little noisy and not that private with young children.

    The location within the city was excellent being within a nice neighborhood and close to lots of local amenities. The room was spacious and very comfortable, good size beds! The parking was free also.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    Excellent Accommodation
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Room service was excellent. It was a spacious and clean hotel close to the city centre. The staff was friendly, helpful and attentive. The renovated rooms were comfortable. There was nothing missing or malfunctioning. It was perfect in every sense of the word. I would definitely recommend

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Central location free parking very helpful staff at check-in

    Stayed in March 2024

  • Reviewed: 8 April 2024

    8.0
    Nice and clean, good location, friendly stuff.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The lady at the reception was very kind, the hotel is clean and well-maintained, the location is great, you can walk or take the buses and reach every area of the city. For the price is really a gem in a place where everything is overpriced. If you are traveling to San Francisco and are on a budget this place is a great option.

    Stayed in March 2024

  • Reviewed: 6 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    N/A. They were accommodating and providing basic needs

    Perfect location, free parking, cost is affordable, and comfortable.

    Stayed in March 2024

  • Reviewed: 3 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It was a little noisy but that's to be expected with it being in the middle of a busy city. It didn't disturb my sleep though.

    Immaculate freshly decorated modern rooms. Free off road parking in a city hotel.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    9.0
    Good location, recently renovated, comfortable accommodation.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Can’t really be a negative but the elevator was definitely a vintage fixture and something rather unique. A little frustrating at times where many users calling for the lone elevator at once.

    Rooms have been newly renovated making for a new building feeling. The location in Pacific Heights section of San Francisco was quite convenient. Many tourist attractions were within walking distance or economical cab rides. On site parking was excellent, small surface lot near office, the rest of the parking was in an underground garage.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The WiFi was abysmal. Usually running at 13 Mbps and constantly dropping out. TV volume set too high and we couldn't turn it down.

    Beds comfortable. Bathroom had good lighting and has been modernised. Good sized room and lots of power points for charging devices.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    8.0
    Good stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Could hear the traffic and noisy people above us,

    Room was clean and comfortable, staff friendly and accommodating. Location was good.

    Stayed in March 2024

Showing 1 – 25

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