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Reviews of Inn on Broadway 2 stars

2201 Van Ness Avenue, Pacific Heights, San Francisco, CA 94109, United States

#119 of 224 hotels in San Francisco

Guests' Choice

Review score

Based on 680 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.8

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    8.3

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 7 June 2024

    8.0
    Great stay with free parking in the center of San Francisco
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    The only issue we had was the lack of a closet or hangers for our clothes, which was a bit annoying. Everything else was great. The staircase looked a bit old and worn out, but it wasn't a big deal. Overall, we were happy with our stay and would consider coming back.

    The hotel room was comfortable, and the AC unit worked well, although it was a bit loud. The location was fantastic, right in the center of San Francisco. Free parking was a significant factor in choosing this hotel; while the parking area was busy, we always managed to find a spot.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    7.0
    It is a 2 star hotel which meets the basic needs but still the accommodation quality can be improved.
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The wi-fi internet connection is very poor. The walls are very thin and you can hear the people staying in other rooms.

    Location is very good. Close to the marine and activities around. You can walk everywhere from the hotel. Also, there is a garage and microwave in the room.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    7.0
    Nice rooms for the price.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom is a bit small and lacks hooks for towels. You Can hear ALL sounds from the rooms above you and outside. The parking garage is very narrow, tight and steep, so if you have a large car, I wouldn’t park here.

    The room is big, light and renovated. Free parking.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    9.0
    It was a wonderful experience.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I didn’t like how there wasn’t enough parking space.

    I like how the room is spacious and it was very clean.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We stayed overnight in SF. The rooms were simple and comfortable. Location was great. Use of parking was very helpful and staff were welcoming!

    Stayed in May 2024

  • Reviewed: 31 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    walls are not soundproof at all.

    excellent location

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Nice. I would come here again.
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    A bit noisy fridge and traffic from the street (warning for those who are sensitive for this: take earplugs).

    Location, big room, everything we needed was there, room service, lockers. Functional elevator. Pleasant staff.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Perfect for a city visit.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Being a city centre property, we expected some traffic noise, which we got. The noise from the room above was also quite loud and travelled down into our room. We did have Earplugs which reduced the noise, but didn't stop it completely.

    Excellent value for money in a great location. We were travelling as a family and felt very safe. The room & bathroom had been recently refurbished to a good standard. It even had plenty of USB points which is great when travelling from overseas. The only thing I'd say is missing is hooks in the bathroom.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Being on first floor with wheelchair was difficult because of step to get in room. Cleaning trolleys were always in the way in the morning when we were trying to get out with the wheelchair. Internet was dreadful and no laundry

    Centrally located to the city and the wharf

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    This place gave a piece of mind. I would stay here again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Thin walls

    Very clean and renovated

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    So close to my daughter’s apartment and lots of good places to eat nearby. Not a bad walk to the wharf.
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 5 nights
    • Submitted via mobile

    A little noisy at night.

    Great location!

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Nice hotel in a good location
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    From outside the hotel looks old and also the aviator. But the positive surprise was the renovated room.

    Room was clean and cozy bed. Everything was there what you need. Location was good. Restaurants in walking distance. Free parking was awesome.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    7.0
    Comfy Beds, not too far from major tourist areas, but bring earplugs for a decent night sleep!
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights

    Stairwells and communal areas could be tidier and cleaner. There is a lot of noise from the nearby main road, with only a couple of hours of quiet through the night.

    Rooms are recently refurbished and look good at first glance, but look a little beneath the surface and it's not the best workmanship. Beds are comfortable, with blinds effectively keep light out at night.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Location, Room.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Very clean comfy room in a safe and central location.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    In this type of hotels it is not possible to get fresh air into the room beacuse window was not possible to open, and doors couldnt be open either because there were people outside going back and forth. So if your are hot or cold only possibility is to turn on aircodition, even though it would be enough to open a window a little bit.

    Great location, good value for money. Nothing fancy but room was clean, they made our bed every day, parking was included in price

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    We like it and I think we will go back there again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We have been there several times and sometimes it wasn't very clean. The fridge is small.

    The location is wonderful. The motel is located on the road but traffic was not heard at all. There is an elevator and big comfortable parking. Actually there are 2 parkings. The room has coffee maker, 2 chairs, TV set, modern renovation, comfortable beds.

    Stayed in April 2024

  • Reviewed: 14 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were much better as expected. The hotel is perfect situated.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    If I was picking, the room was a little light based on the shutters and the air con unit was quite loud but being so tired after siteseeing we got to sleep without fuss.

    Location was wonderful. Very accessible to many buses and a short walk from places to eat etc Very easy to get around and felt safe where the place was located. The manager/ owner (Ricky) was so lovely and super helpful. Room was spacious, very clean and towels changed everyday.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Poor flooring and we hear the guest from next floor walking in the room

    A good and clean place. With renovated rooms and at 30 min walking for Fisherman Wharf or Ferry Building.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Good simple hotel
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really although it's a shame there wasn't a breakfast option.

    Comfortable room, helpful and pleasant staff, a central location with good transport links to all of the city. Everything worked.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    A bit old and some homeless people in front.

    We had a nice room with a good view. Staff was friendly and you were close to some bars and restaurants.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Letting us store our baggage before checking in.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Nice place, price/quality, location
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    First floor

    Location

    Stayed in April 2024

Showing 1 – 25

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