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Reviews of Best Western Brooklyn Center Hotel & Conference Center 4 stars

2200 Freeway Boulevard, Brooklyn Center, MN 55430, United States

#7 of 7 hotels in Brooklyn Center

Guests' Choice

Review score

Based on 182 hotel reviews

3.2

Score breakdown

  • Cleanliness

    4.4

  • Comfort

    4.5

  • Location

    5.5

  • Facilities

    4.1

  • Staff

    5.1

  • Value for money

    4.5

  • Free WiFi

    6.0

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Showing 1 – 25

  • Reviewed: 29 September 2023

    2.0
    Human blood stain in carpeting looked like it may have been from assault prior to my stay .
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was no light in Parkin lot and felt like it was hard to navigate to at night. My 7 yr old son and I didn’t stay more than 5 min because there was a large human blood stain in Carpeting that looked and was placed in the shape of an assualt which may have happened prior to us renting room and I didn’t feel like I could ask for my money back cause places ALWAYS deny accountability for things like that. So I lost basically just got charged for room but didn’t stay or ever touch a single thing in room

    The staff was super polite.

    Stayed in July 2023

  • Reviewed: 19 September 2023

    4.0
    it was all right could have been better
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    said it had cable but there was no cable

    Stayed in September 2023

  • Reviewed: 22 August 2023

    3.0
    You get whats you paid for
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Windows were dirty, rooms smell like they haven’t been rented in a while, no cable so no tv, saw trash in the elevator there was lots of people that love there. They try to open my pick up my app sent me the alarm trigger alert.

    The price

    Stayed in August 2023

  • Reviewed: 31 July 2023

    3.0
    The rate was good and the rest very poor. I will probably not book at another Raddison.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights

    I booked this because it was a Raddison and a good location, close to my friends I was visiting. This was not the quality of the other Raddison Hotels where I have stayed.

    THERE WAS NO BREAKFAST!

    Stayed in July 2023

  • Reviewed: 27 July 2023

    3.0
    It was what it was
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was a good location the hotel was beautiful and the staff was so amazing they tried to help you with whatever they could also love the noon check out also they don't have staff at your door at 11:59 telling you it check out time love that yes I would come back again even with all the bad things the staff was amazing to me never no problem with checking in and they don't do all that deposit staff sum ppl who is homeless all they got is the money for the room if it wasn't for this hotel me and my kids would have been sleeping outside

    It was not any breakfast also their cable was out so their was no TV to watch at all not even basic TV the lamps in the rooms was not working the toilet was over flowing every time u flush The toilet water comes up from the bottom of the toilet the room was not cleaned good at all was finding trash under the bed trash behind the TV old food in the microwave yeah it was pretty bad but the staff was wonderful and tried to help me as much as they could

    Stayed in June 2023

  • Reviewed: 23 July 2023

    3.0
    It was like the bates hotel this place was horrible
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No cable the floors had mud on them elevator was very shaky considering we where on the 10th floor.

    Nothing

    Stayed in July 2023

  • Reviewed: 21 July 2023

    3.0
    It’s was ok you guys need a snack stand some Perks for people
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Service and they didn’t have towels in a room I feel was very much over priced

    Location

    Stayed in July 2023

  • Reviewed: 14 July 2023

    3.0
    Very bad unkempt. Need cleaning, landscaping, safety could be an issue. Friendly staff
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very unkempt. Grass growing from the hotel sign to parking lot. Even between concrete. Construction? Maybe but peeling paint in elevator. Some floors inhabitable. We had to sign consent that no TV working. My room was up on the 11th floor with only one bedside lamp working. Really bad. Not recommending at this time.

    The staff were polite

    Stayed in July 2023

  • Reviewed: 25 June 2023

    3.0
    If you're on vacation do not go here you'll regret it
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    To begin with there was no cable TV that we were told about as soon as we got there then we got up to our room and the beds were terribly made with wrinkles underneath the top sheet there was blood stains on the top sheet there were dog food on the floor the carpet had not been shampooed and there was a suppository in the trash can we had asked that to be moved to another room that you were going to refuse us until they came up and looked at the room three Associates from the hotel actually had to come up and look at it before they would consider giving us a different room then after they did decide to give us a different room they gave us a room on 8th floor that room hadn't been cleaned either so then they put us in a penthouse up on the 11th floor and it was far from a penthouse and there was only one full size towel one hand towel and one washcloth for two guys after trying to make it work we decided that I wanted to get up and out of there since I was the one paying for the room that this wasn't working for us we had asked for our money back they told us we had to go through a manager the next day I have yet to talk to him but I will be doing that. They said it was a room that was fairly new when we got into it it wasn't and it was missing lamps and light bulbs and the sun was beaming in the room so we shut the blinds and turn on the air conditioner which did not work. Walking throughout the hotel it was so hot in there that the air was actually stifling the elevators were so dirty inside I was afraid to push any of the buttons they had a couple baits of garbage in the elevators from some of the rooms up upstairs and apparently whatever was in them bags had been leaking and was on the floor in the elevator and it stunk so bad I about gagged. So my conclusion is definitely stay away from this hotel..

    Virtually there was nothing about this place that I liked

    Stayed in June 2023

  • Reviewed: 2 June 2023

    2.0
    First of all this building should not be use for hotel stays. The building needs renovation.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms are not clean, poor staffing. There was no cable. The building looked old. There was no clean or extra towels given. Very poor customer service

    The location is bad. There was no breakfast. The only thing that was ok was the price.

    Stayed in May 2023

  • Reviewed: 27 May 2023

    4.0
    Book an Airbnb ! Only stay here if it absolutely the last option or something.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Roaches. TVs were down throughout the whole hotel .. switched rooms because the ac wouldn’t turn off and was blasting cold air .. new room same thing w/hot air .. wouldn’t stay here again !

    Didn’t smell too bad , compared to other hotels in the area. And the staff was helpful I don’t blame them for the hotel not being 5 stars , not their fault.

    Stayed in May 2023

  • Reviewed: 15 May 2023

    3.0
    Smell like weed as soon as I walked in
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rude staff

    Stayed in May 2023

  • Reviewed: 12 February 2023

    2.0
    It was over. The end.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The whole experience

    Location was burnt, they had no t.v. on top of the construction remodel, the internet fooled me on this one, I round rather stay at the LA quinta honestly

    Stayed in January 2023

  • Reviewed: 20 January 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Had to let hot water run for 5 minutes before it gets hot then the TV Didn't work in our room and we was told the T v's didn't work in any room in the building also we didn't have facetowel ort blankets on my bed

    Nothing how can you come to a hotel and not look at TV We was told that wasn't a working TV in the whole hotel also we have to let the water run for 5 minutes before it gets hot water we didn't have no face towels in our room or we didn't have any blankets on our bed I also have pictures . Then on top of that I went outside to the car my girlfriend said she wascalling the front lobby she was just sitting atthe desk she wasn't doing anything

    Stayed in January 2023

  • Reviewed: 5 December 2022

    3.0
    Poor
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Horrible staff

    Stayed in November 2022

  • Reviewed: 27 October 2022

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    There is only one male guy who is very disrespectful and rude. He doesn't need to get all the attitude out in front of the customer. To have more customers to stay there more often he needs to know how to treat his customers right not with the attitude of his.

    2 ladies are very nice and keep it simple. Room is good

    Stayed in October 2022

  • Reviewed: 4 October 2022

    3.0
    Needs to be cleaned for all guest
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The cleanliness off the facility

    The staff.

    Stayed in October 2022

  • Reviewed: 11 September 2022

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The place is becoming ran down

    location

    Stayed in September 2022

  • Reviewed: 18 July 2022

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Half of the lights didnt work. Mattress kept sliding. No cups for coffee. No fridge. Ice container, but no ice maker. No toilet paper. Dirty floor and bathroom Curtains hardly worked. Ac was weak.

    Stayed in July 2022

  • Reviewed: 28 June 2022

    2.0
    Miss leading but property overall good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    On the website it says a $50 deposit. I was charger $85 per night. at check out I was charger $326.96 when quoted for two nights $164.98 Pool is closed and restaurant is closed. People shooting fireworks out their room over my car in parking lot. Spots all over my car from the fireworks. Stains all over carpets in each room.

    Comfortable beds Staff was helpful but very new to job.. Tried to help out with the room confusion. Very friendly staff. Beautiful location. Walking trail next to hotel.

    Stayed in June 2022

  • Reviewed: 16 October 2023

    1.0
    I would never stay there again and would never recommend
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The property was filthy carpets had stains everywhere only had one towel

    Nothing it was dirty and had no cable

    Stayed in October 2023

  • Reviewed: 13 October 2023

    1.0
    I had no towels, no clean sheets. The room was not cleaned at all. There was still dirty food on the table next to the b
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty unclean sheets garbage in the rooms no air

    Close to home

    Stayed in September 2023

  • Reviewed: 10 October 2023

    1.0
    Don't book this hotel and WHY is it given a three star rating?
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    I didn't stay at the hotel because upon arrival there were signs stating that the wi-fi wasn't working, the cable television wasn't working. The place smelled funky and the guy at the reception desk was anything but courteous.

    The location was convenient to my family.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    1.0
    I won’t be coming back does that sum it up for you an i would like some of my money back please
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything about it is wrong from the water on the shower not getting hot to the heat not working properly to the sheets having stains in them an man I went to go get some towels an the towels had stains in them like what type of hotel is this an I paid to much not to mention the TVs don’t work or they don’t have Wi-Fi, never again

    The location of the property is the only thing I like, I will never go there again seriously

    Stayed in October 2023

Showing 1 – 25

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