2972 Alcoa Highway, Alcoa, TN 37701, United States
#15 of 19 hotels in Alcoa
Guests' ChoiceBased on 92 hotel reviews
4.3Cleanliness
4.8
Comfort
4.9
Location
6.4
Facilities
4.9
Staff
5.9
Value for money
5.5
Free WiFi
6.2
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End of dialog contentReviewed: 31 March 2024
Burke
United StatesThe staff were kinda rude
The price was good
Stayed in March 2024
Reviewed: 29 March 2024
Jason
United StatesThat there was a damage deposit when on the website it said there wasn't one
It had been remodeled
Stayed in March 2024
Reviewed: 17 January 2024
Janet
United StatesThere was no breakfast, the shuttle didn’t run due to snow, the room was freezing and even with the blower set to high it still didn’t suffice. The mattress was freezing, the tub was stained and we were worried every time we flushed the toilet that it would overflow. The floor was freezing.
The location was close to the airport.
Stayed in January 2024
Reviewed: 16 December 2023
Julianna
United StatesThe first room we received smelled VERY STRONGLY of some kind of air freshener, similar to how high school boys will spray an excessive amount of Axe body spray into/around a room -- and it perhaps was there to cover up smoke (a couple of us thought it was also smelled smoky, but there's so much freshener it was hard to tell. They didn't think we would be able to get an alternative room, but we did. None of the rooms were close to each other (but we did book late, and booking.com somehow listed my first name differently on both rooms booked, AND there was some kind of big event happening that weekend, jacking up prices at most normal hotels to >$500). When turning on the bathroom faucet, half the water leaked out the handle and onto the counter (at least it still ended up in the basin). We also did kill some big and round 1cm size bug -- it was the only bug we saw. When checking our bed for bed bugs, were were pleasantly surprised the the mattress had a zipped protector on it, so we did not look at the mattress itself, but were confident there were none. You can hear very well through the double-door connecting to the adjacent room, and a lady next door coughed all night. Probably had something to do with both doors having a gap at the bottom, which also let light from the other room come in on the floor. The motel itself feels sketchy and unsafe, so we did not go out or between rooms alone. Unavoidable, but important to note: you are very close to the airport, so there are very loud airplane noises about 1-2 times an hour in the evening and morning. You get used to it enough by the time you need to go to sleep, if it also continues overnight.
Close proximity to the airport was convenient for us. Clean bathroom, but the room could be better. Had a working mini-fridge. Also had a microwave and TV, but we didn't try them.
Stayed in November 2023
Reviewed: 17 February 2023
Case
United StatesThe first room they tried to give us (103) had bugs everywhere and the blankets looked like they was in the Chinese war and there was burn holes everywhere and everything was dirty. In the second room I stayed in(228) there was no towels, no toilet paper , nothing, it was cleaner then the first but still not clean. We waited an hour for toilet paper and towels.
The location
Stayed in February 2023
Reviewed: 15 October 2022
Christopher
United StatesBugs
Stayed in October 2022
Reviewed: 22 July 2022
Lynn
United Statesthey did not tell me I couldn’t put my key card with my wallet with my phone and I had to go to the office multiple times to get a new key card or fix the key card
There was no breakfast no lunch no dinner Provider your own food
Stayed in July 2022
Reviewed: 27 May 2022
Charmian
United Stateseverything the staff are rude and unhelpful and its close to the airport so hear plains landing and taking off during the night and the phone in the room didnt work
nothing
Stayed in March 2022
Reviewed: 23 January 2022
Della
United StatesThe beds/pillows were hard, lights in the room were harsh on the eyes, and the bathroom/floors/tables/toilet was dirty.
Cheap and very close to airport
Stayed in January 2022
Reviewed: 28 November 2021
Roper
United StatesIt had roaches and ithe fridge did not work and i asked if they could fix it or switch one and he answered very quickly no and the next door neighbors sounded like they were having a meth fueled rage fight
It was cheap and the receptionist was a nice woman And it was easy to find and i like how there are three differentotels on one property pretty much
Stayed in November 2021
Reviewed: 25 November 2021
Steven
United StatesMold
Stayed in November 2021
Reviewed: 3 October 2021
Lee
United StatesDoor would not close properly. cob webs. Bathtub cold water handle broken. Light bulbs in lamps didnt work. No covers on wall switch outlets. Wall trim hanging loose( about three feet of it)
The price
Stayed in October 2021
Reviewed: 29 August 2021
Joseph
United StatesIt was not very clean
Did not have breakfast
Stayed in August 2021
Reviewed: 26 March 2024
Chase
United StatesThat I payed over 60 bucks and got told after I payed the money that I had to pay 50 after I made the hour drive and couldn't get a refund for a room I couldn't even stay in
Nothing I didn't even get to saty
Stayed in March 2024
Reviewed: 24 March 2024
Bruce
United StatesIt was dirty, we asked for a no smoking room and it reeked of cigarettes smoke. Cigarette butts on ffloor. Moldy shower curtain & no working outlets, needed for medical machine.
Stayed in March 2024
Reviewed: 21 January 2024
Gloria
United StatesThe linen had hair and stains on it and the rm had roaches The smoke alarm went off all night. No one answered the phone when I called.
Nothing
Stayed in January 2024
Reviewed: 28 December 2023
Dawson
United StatesThe room was so nasty. I went to take a shower and let me just say if you stay here don’t shower because their showers are so nasty. Idk what the cleaners do but they don’t clean the room, and if you don’t like the smell of cigarettes then this is NOT the place for you. As soon as me and my boyfriend walked in the smell of cigarette smoke hits you instantly. The floors were not swept. The bed is harder than a rock. Just staying in the room I was worried I would get something I couldn’t wash off. Me and my boyfriend could not sleep in that room because the feeling being in there is very unsettling so finally about 11:30pm we got our stuff together and left. I understand wanting to do something cheap but I wouldn’t be this upset if the shower was at least clean. I had to clean the shower myself as well as clean the toilet🤢.. and let’s not forget the stains on the sheets because after seeing the inside I was for sure checking for bed bugs. I promise I will make sure to read ALL reviews before staying anywhere again. Plenty of reviews show this place isn’t good but last minute I got in too big of a hurry will never do it again.
The location, that’s all😐
Stayed in December 2023
Reviewed: 9 July 2023
Virginia
United StatesRoom was not very clean. Person as check in was rude.
Location great. There was no breakfast at this location
Stayed in July 2023
Reviewed: 3 June 2023
Kathie
United Statesdated
location
Stayed in May 2023
Reviewed: 22 May 2023
Chrystofer
United StatesFlat out nasty and ghetto
Stayed in May 2023
Reviewed: 9 May 2023
Rhonda
United StatesNo hot water couldn't take a shower
No breakfast
Stayed in May 2023
Reviewed: 13 December 2022
Shanda
United StatesWell, I got in my room. There was nowhere to hang my clothes. It was so nasty. I had cockroaches crawling on my towels on the floor. I had some kind of stains all over my sheets. I took pictures of everything. And I am going to show them to my attorney if I have to. This is Uncalled for. I will never stay at the budget for the Royal End, or any of those facilities again until they do some renovation.
I did like the location. That’s why I booked with them.
Stayed in December 2022
Reviewed: 23 November 2022
Jane
United StatesTV didn't even come on..Room was filthy Curtains were half hung over windows. Never ever will I stay there again Sign in front of building says American Inn or something like that not Budget Inn.
Stayed in November 2022
Reviewed: 20 September 2022
Rollins
United StatesThe bed bugs. Stains on the sheets and comforter. I ended up going to walmart to get a new comforter and sheets for the night. Only cold water at night and couldn't shower. I get it's called budget inn but good lord It wouldn't even be worth $50 a night.
Nothing.
Stayed in September 2022
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