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Reviews of Best Western PLUS Ruby's Inn 3 stars

26 South Main Street, Bryce Canyon, UT 84764, United States

#3 of 6 hotels in Bryce Canyon

Guests' Choice

Review score

Based on 3626 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    9.3

  • Facilities

    7.9

  • Staff

    8.4

  • Value for money

    7.7

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 28 May 2024

    9.0
    Great place to stay! Definitely recommend, if you enjoy good food and convenient amenities!
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The view from our room was ugly for such a pretty area (we were in the main lodge). The information desk (?) wasn't very friendly. We felt like we were putting them out by asking where the shuttle stop was. Maybe they were only there to book tours or something? The main desk was too busy to help, otherwise we would have asked there. I understand busy, but maybe adding a (friendly) person just to give guests information would be worthwhile and add to the experience.

    Everything you need is right in the hotel area! Groceries, souvenirs, a restaurant with good food AND good service! You could get a shuttle to Bryce canyon right in front of the hotel, very convenient! We would absolutely stay there again. The (free!) breakfast buffet was enormous! So many types of food to choose from, best breakfast ever! The rooms were generous with towels, daily maid service (a thing that's been hit or miss since Covid).

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Great hotel very best to Bryce Canyon NP
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Lake View
    • Stayed 2 nights
    • Submitted via mobile

    The ventilator in the bathroom was extremely noisy.

    Very near to Bryce Canyon NP. Huge complex with a lot of amenities. Pricey though as the rooms were common, nothing special.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast is with a lot of choice, but quality is rather poor. Rooms are old and you hear the neighbours and above all when they are showering or flushing the toilet (very loud).

    Location is good, just in front of National Park. A la carte good was really delicious!

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Best location to visit Bryce Canyon
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Shower was cheap and felt like we could go through the base

    Proximity to the park. Ambiance. Quiet.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Very convenient when visiting Bryce
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Lake View
    • Stayed 1 night
    • Submitted via mobile

    The restaurant is not vegetarian friendly

    Proximity to Bryce

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    3D2N stay @ Bryce
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Counter staff were not helpful nor friendly. Simply completed the registration. Everyone approached during the stay had same attitude. Limited food choices nearby. Need to drive to town for more choices.

    Location is good. Short drive into the park. Parking infront of room.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Lake View
    • Stayed 1 night
    • Submitted via mobile

    You pay for the location

    Great location, very close to Bryce Canyon. Good facilities with restaurants, grocery store, laundry room etc...

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately the beds were very uncomfortable.

    Great option if you're looking for a place to stay in Bryce. The entrance is literally 3 minutes from the Inn. The rooms are clean and spacious and we really loved the ambiance in the lobby and restaurant. Dinner and breakfast were actually pretty good. Yes it's buffet style, so know what to expect, but definitely okay! The Inn is huge though, so don't expect a lot of personal interaction and warmth.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Great location- take your own food!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Lake View
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast staff always forgetting your drink order. Car park in need of renovation- so many pot holes. Food generally rubbish- though pizza at the diner surprisingly good

    Great location, comfy clean rooms

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Restaurant

    Stayed in April 2024

  • Reviewed: 20 May 2024

    7.0
    It was good
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Mobility Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Long distance to the Restaurant. The room was very small

    Close to Bryce Canyon

    Stayed in April 2024

  • Reviewed: 20 May 2024

    7.0
    Old west feel with typical Best Western rooms
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    This seemed to be the best option available in the area. The lodge inside Bryce was booked. The free breakfast was good and what we needed before hiking. Old

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    Excellent location, efficient and friendly staff, but facilities could use some work.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The location of one of the EV chargers was incorrect on the map. But the biggest improvement could come with improvements in the facility. In our room, the toilet was very noisy when flushed and the wood was rotting underneath the tub, causing very loud creeking sound throughout the room. A bit more insulation between rooms would also be warranted. Every toilet flush and shower could be heard in the adjoining rooms. Though the staff was very friendly in the restaurant, a piece of fish was somehow embedded in my son's brisket sandwich and my wife's asparagus fell to the table during serving and they didn't offer to replace it. They also were out of three items that my son wanted to order one evening - a Stella beer (two nights in a row) baby - back ribs and the half chicken. That was disappointing.

    The breakfast was wonderful and was a nice perk during our stay. The food was excellent and the staff was very efficient and friendly. The location was also very good - handy to the park and the parking area was large enough to accommodate large vehicles, like buses, without problems.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Good place to stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Lake View
    • Stayed 1 night

    With the rooms being older, we could hear every step the people above us took. Next time I would ask for an upstairs room!

    The location was wonderful and so conveniently located near the park. The restaurant was great. We enjoyed the complimentary breakfast and even went back to enjoy an evening meal.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Outdated. Felt like I needed socks to walk on the carpet. Toilet kept running. Shower area too dark and no mirror. Tiny pillows

    Location was great and the only hotel close to the park.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Great location for Bryce Canyon!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Not sure if it's got something to do with the licensing laws in Utah but the hotel could have had a bar.

    Firstly the location for accessing Bryce Canyon was excellent! Our room was large, clean and had everything we needed. There was free wifi in the room and a handy fridge. The hotel had a great supermarket, gift shop and hotel lobby. There was no bar but we could grab a beer from the shop and sit in the comfy sofas in the lobby and chill out. The hotel had a restaurant inside and a diner next door. The breakfast buffet was great with loads of options to choose from. There was an indoor pool that we didn't use but looked great.

    Stayed in April 2024

  • Reviewed: 18 May 2024

    9.0
    Stress free stay and practical
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Lake View
    • Stayed 1 night
    • Submitted via mobile

    The room we stayed in on the Ponderosa section of the property needs a ventilator in the restroom. The moisture leftover from the shower lingers in the bedroom when you enter.

    Great breakfast, dinner, staff, amenities etc

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Lake View
    • Stayed 1 night
    • Submitted via mobile

    Great location and excellent establishment.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    7.0
    No other choices near the national park; otherwise I would not have stayed here
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Impersonal staff, “included” breakfast buffet is in an attached restaurant and you are expected to tip the staff even if you just want to grab your food and sit down. No elevator to upper floor.

    Close to Bryce Canyon National Park, groceries available on property

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The only recreational area was either the indoor pool which was very crowded, or the area outside the store which was also very busy.

    The hotel was extremely convenient to the park. Breakfast was good, especially considering the number of people they cater for. The soup and salad option for dinner was incredibly good value.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Great location. Right on shuttle route for Bryce.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Lake View
    • Stayed 3 nights
    • Submitted via mobile

    Rooms not well insulated. Heard loud stomping from overhead. Very noisy room. Hard to sleep.

    Great location. Very close to Bryce right on shuttle route. Breakfast was excellent.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Good location, nice to be able to have dinner onsite and get lunch for the next day.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Lake View
    • Stayed 1 night

    Being from NZ we are not used to all the plastic and wastage used at the breakfasts so it would be good to see some compostable solutions introduced. That being said the breakfast set us up for the day.

    The rooms were clean and we had everything we needed. We had dinner onsite and it was good food and value for money. We enjoyed the Store and being able to buy some lunch for our day out travelling.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It's comfy and with a nice view. The Location is the Main Advantage: just a few minutes from Bryce Canyon

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast options were lacking for a vegetarian. Fresh fruits and vegetables would have been nice.

    Staff were extremely helpful and polite

    Stayed in April 2024

Showing 1 – 25

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