500 Commonwealth Avenue, Fenway Kenmore, Boston, MA 02215, United States
#19 of 93 hotels in Boston
Guests' ChoiceBased on 1104 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
8.8
Staff
9.3
Value for money
7.8
Free WiFi
8.4
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End of dialog contentReviewed: 21 May 2024
Andrea
United Statesstaff were very helpful. location was excellent.
Stayed in May 2024
Reviewed: 18 May 2024
Karen
United StatesNothing it was awesome
Perfect location for Red Sox game Room was HUGE! Beds were great The staff were beyond wonderful Got a snack when we registered and a bottle of water. It's the little things that make a difference.
Stayed in May 2024
Reviewed: 15 May 2024
Julie
United StatesAlways feels like home! Great staff and comfortable accommodations. Awesome location for a visit to Fenway Park and/or to spend time with your child if they go to BU.
Stayed in May 2024
Reviewed: 11 May 2024
Catherine
United Statesconvenient to Boston University
Stayed in May 2024
Reviewed: 10 May 2024
Shane
United StatesSomeone before us smoked in that room and mast the smell with cologne
Location was great 8 minute walk to the house of blues!
Stayed in May 2024
Reviewed: 9 May 2024
Taylor
United StatesNothing to complain about
Loved the location & close to Fenway Park
Stayed in April 2024
Reviewed: 7 May 2024
Laura
United StatesLocation to so many things, Fenway especially. Everyone was very helpful, the room was big, comfortable bed & great shower.
Stayed in May 2024
Reviewed: 7 May 2024
Chris
United StatesThe location was great! Was in for graduation.
Stayed in May 2024
Reviewed: 2 May 2024
Cass
United StatesGreat property with wonderful staff. Awesome location close to Fenway.
Stayed in May 2024
Reviewed: 1 May 2024
Kimberly
United StatesZero - loved it.
We stayed in a suite with a bedroom and living room/office which was fantastic in terms of space and convenience. The room and bathroom were spotless. Valet parking if you are driving in from away is a plus, and there is a T stop right out the front door that makes moving around the city simple. Good restaurants within a minute walk. The Red Sox organization was also there welcoming families and affiliates for opening day which made arrival fun despite my being there for surgery. I wanted to stay close to my doctors in Boston post surgery and this was a wonderful place to recover for a week.
Stayed in April 2024
Reviewed: 30 April 2024
Pat
United StatesWe requested early check-in. I called the night before check-in and was told our room would be ready at 10am. Due to traffic delays, we arrived about 10:30 am. The room was not ready. We changed our plans because we were told the room would be ready. I was charged the total $75 despite the fact that the room wasn't ready.
The location was great. The staff was excellent. The room was nice but small and noisy, due to road traffic. The carpet looked dirty.
Stayed in April 2024
Reviewed: 29 April 2024
B
United StatesRoom was rather small. Paint on cabinets/dressers, etc. was chipping/scratched. Doors are not soft close so could hear other rooms doors slamming shut often (as I'm sure they heard ours). Was able to hear average volume talking in hallways. Overall was nice, just a few improvements (room improvements and soft close doors) would make it absolutely over the top!!
The staff was more than exceptional. From accommodating early check in to sending complimentary champagne and chocolate for my husband's birthday. Was in a perfect location and allowed many different tourist activities within just a couple/few miles.
Stayed in April 2024
Reviewed: 27 April 2024
Peter
United StatesLoved everything.
Great place, great location! The staff were very friendly and very helpful. We had a perfect view of Fenway Park from the room.
Stayed in April 2024
Reviewed: 23 April 2024
Colin
United StatesThe gentleman that helped me with our bags went above and beyond during our stay. Unfortunately I forget his name, but he was very helpful and genuine.
Stayed in April 2024
Reviewed: 18 April 2024
Heather
United StatesPrice is expensive but for the area was competitive. Of course everyone would always like it to be cheaper!
Staff was very welcoming, we felt safe coming back to the hotel late at night and had no trouble with the valet!
Stayed in March 2024
Reviewed: 18 April 2024
Darlene
United StatesI can’t change the trends of society but the cost of accommodations is getting ridiculous. Unaffordable for middle class normal people. Everyone from Airbnbs to chain hotels …. Gouging people for the simple necessity of laying your head on a pillow. Fancy bathroom hardware … so much so we had to call to ask how to turn on the water to the bathtub. And never could get cold water. Appropriate for Boston as we felt like boiled lobster by the end of that experience!
Location. Very close to public transport and within walking distance to shops and restaurants …and Fenway Park if you like the Red Sox.
Stayed in April 2024
Reviewed: 18 April 2024
Jade
South AfricaNothing - was all great. WiFi didn’t work for the last two days and they said they were getting it fixed but think it was never resolved due to the number of people there for the marathon. Ended up needed a lot of data but otherwise great.
Great location and fantastic staff that were so willing to assist. I was here to run the marathon and they really took care of us and added such a personal touch when I had completed it with my time on a poster.
Stayed in April 2024
Reviewed: 17 April 2024
Natashanb
HungaryWifi is not the best when hotel is full.
Excellent location and super nice staff. The rooms are huge and comfortable. Walking distance to everything and next to the T
Stayed in April 2024
Reviewed: 15 April 2024
Matthew
United StatesValet parking is required and they charged $70 a night! I messaged on the app before asking about parking and they didn't let me know about this cost. :/
Nice clean and classy hotel! Quick service and prompt. :)
Stayed in April 2024
Reviewed: 14 April 2024
Brian
United StatesNothing!
The staff treated us like VIPs! Very attentive, polite, professional, but also downright friendly and helpful beyond expectations.
Stayed in April 2024
Reviewed: 13 April 2024
Jhan
PhilippinesNothing
It was very clean, so nice, and the staff are very helpful. It’s near the transport system too.
Stayed in April 2024
Reviewed: 12 April 2024
Lockey
United StatesEverything was great.
Everything was great. The staff were very friendly and the property was well kept.
Stayed in April 2024
Reviewed: 7 April 2024
Karissa
United StatesThe staff at the hotel was incredible. We were there for my boyfriend’s 30th birthday and they set up a sweet display for him that was very thoughtful.
Stayed in March 2024
Reviewed: 6 April 2024
Makfin
IrelandThere was nothing to complain about - except that the bathtub could have been more comfortable
The room was comfortable and the staff were exceptionally friendly and helpful
Stayed in April 2024
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