Thin walls and quite run down.

Comfortable bed and clean bathroom.

Stayed in April 2024

The fire alarm went off at 4am on the morning I was due to leave. No guidance on what to do or where to go. Half the people staying there never even got out the building, management weren’t checking people have got out safely. Once issue was resolved still no further guidance if it was safe to go back ended up asking the fire crew and they said yes in the end it was a false alarm. The process was absolute shambles.

Great location, reasonable room and facilities, far enough out of the main centre not to be affected by night life noise etc

Stayed in October 2023

The bathrooms were not really clean. The people left the bathrooms in a horrible state (wc not flushed or even overflown/congested). You could smell weed.

Great Location, you can Watch and Ride the Cable Cars. Room had enough space.

Stayed in September 2023

cockroaches

Location

Stayed in September 2023

Our room was clean except some rubbish had been left in the bin from a previous guest. The share bathrooms were kept reasonably clean, though the hall carpets were a bit dirty and the smell of smoke/cannabis from nearby rooms was unpleasant.

The helpful staff and a really good location.

Stayed in September 2023

Cleaning and smell

Location

Stayed in September 2023

The room itself was clean, a bit aged and battered but clean. The rest of the hotel while old, was VERY dirty! Hair in shower. Urine in unflushed toilet. We left after being woken up with COCKROACHES crawling on us in bed!! That’s really horrible.

Location was good

Stayed in August 2023

Bugs, many bugs So much noise from the street Not clean at all to the bathroom, shower or toilet

Central zone

Stayed in August 2023

Not one to write a review usually unless its really good or really bad. I experienced the later. Its not a hotel-cross between a hostel! Old scary elevator took me to the top floor otherwise would have had to lug my bag up the steep stairs. Then I smelt strong smell of weed, musty smell in the private room booked. Dated bed cover, no power plug next to bed or table. The bathroom had the sink facing the window and mirror to the right above the toilet!!! Last point be aware of the wood just out from bed, I badly stubbed my toe (yes my fault) but still. Bad end to the stay. Does the trick but if you dont mind spending more money do so. This place is definately 1 star!!!

Central, could leave my bags while waiting for flight.

Stayed in August 2023

The smell. There was a peculiar odor the moment you step inside the building. We couldn't understand what it was initially but we learned that its Marijuana. Yes, some of the reviews are correct, I believe they let some homeless people stay in the hotel but they're harmless. Just mind your own business, don't look them in the eye and they'll leave you alone. Cleanliness is non-existent. Our room floor seemed slanted. Our room was not cleaned during our entire stay. There's no complimentary bottled water. Bring flip-flops cuz I doubt if they ever clean the floors.

The location was excellent. There's a Trader Joe's and CVS at the corner, and a nice Taiwanese breakfast place a short walk away called Inga Donut. We just walked to Chinatown too. The staff is nice. The receptionist asked me which room I wanted to get (based on my room type of course) so I asked which one was the best (room 209) and he gave it to us. We booked a room with its own private bathroom - don't scrimp and just do the same if you'll choose this hotel. It will make your stay more bearable. Contrary to the other reviews there were no bed bugs nor loud music from the bar downstairs that we experienced. The bed was comfortable. There's a fridge and a microwave inside the room. If you need a hairdryer just approach the Front Desk.

Stayed in May 2023

That it’s near a cannabis selling shop and drug addicts look a like loiter around the hotel

quiet

Stayed in June 2023

only one bathroom on the floor for all the guest on same floor

location

Stayed in June 2023

It could be more clean

It’s a historical building, so I understand the way the amenities works

Stayed in June 2023

The neighbours were so loud it wasn’t soundproofing, but I had earplugs so I could handle it. The bathroom was dirty and were cockroaches and was smelly. The coffee machine wasn’t equipped with jug it was unusable.

The staff was very friendly

Stayed in May 2023

There was a cockroach in the room The window from the bathroom didn’t close The elevator didn’t work wen we went home, so we have to take the stairs from the 4 th floor

The WiFi was very good The personell was friendly and helpful

Stayed in May 2023

was not really clean. room was above a bar. music was loud until 2AM weekdays

Location was Good. no bed bugs

Stayed in May 2023

No facilities in the room. Very basic needs investment The lift failed twice

Stayed in May 2023

More towels

There was no breakfast

Stayed in April 2023

sketchy lobby

view of cable cars going by - clean room

Stayed in February 2023

Accommodation was good but I struggled with locking and unlocking of room with key provided, there was evidence of bed bugs too (I had been affected), bathroom facilities where poor too.

Staff were very accommodating and hopeful.

Stayed in March 2023

It took 10 minutes of us ringing the bell at midnight for the night manager to wake up and let us in. The entrance always smelt of marijuana since there was a cannabis shop almost next door.

The location was good and the price was very cheap. The day manager was very friendly and helpful.

Stayed in January 2023

This review has been hidden because it doesn't meet our guidelines.

The bedbugs were waiting for me

Nice room with nice view

Stayed in November 2022

Parking is 2hrs at a time til 9p and Sundays. So IF you can find a space it can be a scarey walk to the hotel. Hand soap is not provided nor are hand towels & wash cloths. There is a ceiling fan but no heater. The neighborhood bar shares a common wall and is loud til 2am. The building is old so not all rooms have bathrooms but has cockroaches.

It was kitty-korner to Trader Joe's, on a Cable Car line, and close to Chinatown.

Stayed in January 2023