1385 Highway 93, Jackpot, NV 89825, United States
#1 of 1 hotels in Jackpot
Guests' ChoiceBased on 1249 hotel reviews
7.2Cleanliness
7.7
Comfort
7.7
Location
7.9
Facilities
7.3
Staff
8.1
Value for money
7.5
Free WiFi
7.9
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End of dialog contentReviewed: 14 May 2024
Debbie
United StatesHallways could have used some attention.
Room was very roomy and comfortable. Very clean.
Stayed in May 2024
Reviewed: 7 May 2024
David
United StatesLack of handicap parking. No bell staff to help with luggage Needed more staff at check in, once we were called they were very helpful. The beds were lumpy and hard to get a good nites sleep. The only open restaurant needed more staff, the service was slow, but the staff was friendly and helpful and the food was ample and hot when served.
Good size room with all the needed amenities . Quite for sleeping Staff was helpful Easy access to the elevator
Stayed in May 2024
Reviewed: 6 May 2024
Susan
United StatesWhen I left to room to go check out, I realized that I had left my phone in the bathroom on a charger. The access card was in my phone, so I asked a housekeeper to let me in or just get my phone and charger for me. She informed me that she couldn't access the room and informed me that no one else had access. (How do they get in to clean the rooms?) I was able to find another person who in turn found a person who was willing and able to go in and retrieve my phone.
The beds were comfortable and the room was clean.
Stayed in May 2024
Reviewed: 6 May 2024
Gene
United StatesWhen we got up on Sunday morning to leave there was such an aroma of pot in our hallway it made me sick for most of the day. We know it's hard to control but that has been our one turn off to staying in places where smoking is allowed. Smoking is one thing but using a drug even for medical purposes is sometimes overboard.
We really enjoyed being close to a door and not having to walk all the way down the hallway or being stuck in a spot not convenient for entrance and exit.
Stayed in May 2024
Reviewed: 4 May 2024
Milvia
United StatesCustomer service, the person in the front was not very helpful.
Location and price
Stayed in April 2024
Reviewed: 3 May 2024
Sherry
CanadaSmoking still allowed
Clean big rooms.
Stayed in May 2024
Reviewed: 2 May 2024
Don
CanadaSmoke in casino.
Older spot at the Horseshu Hotel which was fine for our overnighter on a road trip. Room was spacious and quiet. Good TV and Wifi. Casino across road had a nice restaurant.
Stayed in May 2024
Reviewed: 24 April 2024
Laurie
United StatesWas not clear on the distance of room to casino. Thought it was attached to find out we had to drive from hotel to casino was disappointed. Wanted to be able to gamble and walk to room.
It was a comfortable bed and quiet
Stayed in April 2024
Reviewed: 21 April 2024
Jacobus
United StatesNo fridge
Nice clean room
Stayed in April 2024
Reviewed: 15 April 2024
Kara
United StatesThe Nosh was overrated and expensive. The pool was closed and the hot tub was less than appealing.
We enjoyed being able to leave the hotel room and go eat/play. Our friends were camping so our kids were able to ride bikes for a bit.
Stayed in April 2024
Reviewed: 9 April 2024
Richard
United StatesTwo things could have been better: 1) registration is across street, which was not made clear in advance. This caused waste of time since map app took us to sleeping building, but we had to get back in car and drive across street to register, then back again to load into room, and 2) sleeping building seemed a bit run down; concrete sloughing-off steps and walks, paint chipping. Breakfast served in building across street.
Room was fresh and clean. No smoke odor; a non-smoking building. Everything worked. The room seemed to have been refreshed, recently. Newer paint and carpet.
Stayed in April 2024
Reviewed: 8 April 2024
Dorthea
United StatesLocation was perfect. Our hotel room was across the hwy from the casino and very quiet.
Stayed in April 2024
Reviewed: 6 April 2024
Renee
United StatesWe have stayed here quite a few times on our way back from Arizona. Each year it gets worse. Doesn't seem like any money is being put into the place. The carpet floor was not very clean. There aren't very many choices in this small town. Next year we will probably stay at the hotel/casino across the street (still Cactus Pete's).
The price was pretty good for what it was. Would have been nice to have breakfast but....dinner across the street at the hotel was very good.
Stayed in April 2024
Reviewed: 2 April 2024
Richard
United StatesSmokey in the casino
The room was fine , clean , just a little dated but we expected that .
Stayed in April 2024
Reviewed: 30 March 2024
Joebrandy
United StatesThe bathroom sink faucet did not work very well and it did not have any hot water coming out of it. I think it just needs to be replaced.
The room was very clean and well kept.
Stayed in March 2024
Reviewed: 26 March 2024
Idaho
United StatesCan't think of anything..
Super fun place and comfortable room. Desert restaurant is very good.
Stayed in March 2024
Reviewed: 26 March 2024
Josh
United StatesThe Horseshu side desperately needs updating. No channel list in the room so had to create my own only to realize the channels provided were not a good selection and no movie channels available. More food options during the day would be nice. A grab and go or premade sandwiches and snacks. No wifi at the horseshu. More tables and less slots. lots of waiting for a seat at crowded tables while slots sat vacant.
travel distance. price was reasonable. Friendly staff and quick waitresses on the casino floor. Maybe $5 tables in the afternoons could be made available. All the dealers I interacted with were great.
Stayed in March 2024
Reviewed: 18 March 2024
Carrie
United StatesThe bathroom was dirty, countertop was dusty and had a powdery substance all over it. The walls had stuff all over them.
Stayed in March 2024
Reviewed: 12 March 2024
Phil
United StatesDining options limited in Jackpot. The casino is old and the cigarette smoke awful, you could even smell it in your non-smoking room.
Clean, quiet, good value.
Stayed in February 2024
Reviewed: 7 March 2024
Jackie
United StatesThe hallway was dirty. The casino was smokey.
The restaurant was good with reasonable prices.
Stayed in March 2024
Reviewed: 7 March 2024
Jennifer
United StatesSmoke smell
Nice room
Stayed in March 2024
Reviewed: 9 February 2024
Garvey
United StatesNo fridge or microwave in any of the rooms. No running water for half the stay. The water issue ws corrected the next morning
The rates and the friendliness of staff
Stayed in February 2024
Reviewed: 30 December 2023
Isaeff
United StatesSmokey main floor. Yuk! No microwave. Small refrigerator.
Clean room. Great shower. Comfy bed.
Stayed in December 2023
Reviewed: 9 December 2023
Amanda
United StatesFood options are limited
Love the gift shop. I always leave with something cute
Stayed in November 2023
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