120 South Floyd Street, Louisville, 40202, United States
#9 of 149 hotels in Louisville
Guests' ChoiceBased on 323 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.3
Facilities
9.4
Staff
9.2
Value for money
8.9
Free WiFi
9.6
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End of dialog contentReviewed: 18 January 2023
Anita
United StatesLocation a little awkward for entrance/garage. No streaming ability on tv.
Truly exceptional service/staff, Charlotte in particular.
Stayed in January 2023
Reviewed: 7 January 2023
Jennifer
IrelandSmartly designed room. Comfortable bed.
Stayed in January 2023
Reviewed: 1 January 2023
Teresa
United StatesThe hotel was super clean, nice and up to date.
Stayed in December 2022
Reviewed: 19 December 2022
Harry
United Statesmy girlfriend lost her phone in our Uber driver's car and the front desk person sent it to the wrong address. i paid to have it mailed overnight and that didn't happen. i was sent a photo of the mailing address the phone was sent to showing it was incorrect and nothing was ever done to help with the inconvenience. i got the phone back, but feel like someone should have done something to help. i was given the run around by everyone I contacted,
Stayed in November 2022
Reviewed: 18 December 2022
Jaynetta
United Statesvery clean. east friendly check-in and out. perfect downtown location
Stayed in December 2022
Reviewed: 12 December 2022
Olivia
United StatesMy only complaint is that the coffee shop downstairs doesn’t open until 7.
The property was so nice and clean! Great location, and the staff, especially Tim, were fantastic!
Stayed in December 2022
Reviewed: 5 December 2022
Michael
United Statesvey updated and modern
Stayed in December 2022
Reviewed: 2 December 2022
Mary
United StatesI think there must have been a shortage of employees because we would have loved to have our room cleaned as we were there 4 nights.
Breakfast was great and servers were wonderful. Coffee was excellent. Menus selection very good.
Stayed in November 2022
Reviewed: 22 November 2022
Timothy
United Statesparking not so good
Great location
Stayed in November 2022
Reviewed: 21 November 2022
Ally
United StatesNoisy neighbors, but that's not the hotel's fault.
The room was very clean and modern. We were able to walk 10-15 minutes to different restaurants, bars, distilleries nearby.
Stayed in November 2022
Reviewed: 15 November 2022
Lori
United StatesPaying for parking when the hotel room was already pricey.
Beautiful hotel & great amenities. Lobby area was spacious with cool bar. Parking & snack bar were easily accessible. Hotel was within walking distance to much entertainment, food & drink. Room was clean & comfortable. All staff were friendly & very accommodating.
Stayed in November 2022
Reviewed: 12 November 2022
Eckel
United Statesnothing
Nice value with good location a very clean hotel 👍✅
Stayed in November 2022
Reviewed: 7 November 2022
Black
United Statesat that price breakfast should be included. Main garage has tight turns.
location,
Stayed in November 2022
Reviewed: 6 November 2022
Kelly
United Statesbar closes too early
location, cleanliness, food options
Stayed in November 2022
Reviewed: 6 November 2022
Robert
United Statesnothing
love the location, people and the rooms!!
Stayed in November 2022
Reviewed: 4 November 2022
Renee
United Stateswould have liked a hot tub
it was beautiful.
Stayed in November 2022
Reviewed: 1 November 2022
Debbie
United Statesn/a
location, great staff, nice accommodations
Stayed in October 2022
Reviewed: 1 November 2022
Patricia
United Statesguest above was extremely loud
location and cost
Stayed in October 2022
Reviewed: 31 October 2022
Rhonda
United StatesParking
Absolutely great!
Stayed in October 2022
Reviewed: 21 October 2022
Chess
United StatesPrice was high.
Very nice room.
Stayed in October 2022
Reviewed: 17 October 2022
Dana
United Statesnothing
cleanliness
Stayed in October 2022
Reviewed: 14 October 2022
Teresa
United StatesNothing
Clean, modern, spacious and the staff Timmy at front desk was beyond the best I have ever seen.
Stayed in October 2022
Reviewed: 5 October 2022
James
United StatesMore towels - always a good thing.
Really liked the King bed layout facing the window with desk, drawers and fridge space behind the bed. Large shower and bathroom space was nice. Little hooks on the mirror - this little touch was awesome to hang a purse or jacket. Location was awesome and no parking fee!
Stayed in October 2022
Reviewed: 4 October 2022
Sue
United Statesthe parking
it was very clean & the location was great
Stayed in October 2022
Reviewed: 3 October 2022
Mary
United StatesWe thoroughly enjoyed our stay. Staff were friendly and helpful. Tim at the front desk, bartender Juan, and waitress Lisa were wonderful. Housekeeping staff were friendly and accommodating. Our room was spacious, comfortable and clean.
Stayed in October 2022
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