1020 Hawthorne Avenue, Downtown Minneapolis, Minneapolis, 55403, United States
Based on 122 hotel reviews
8.1Cleanliness
8.9
Comfort
8.9
Location
8.4
Facilities
8.7
Staff
8.6
Value for money
8.4
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 May 2024
Gabriel
United StatesNot a simple eating area
Close to parking
Stayed in May 2024
Reviewed: 15 May 2024
Victoria
United StatesThe only downside is having to pay for parking on top of paying for the hotel room. The lot was full of potholes.
The room was clean and comfortable, with great amenities and a wonderful view. Good location right in the middle of downtown within walking distance of so many things!
Stayed in May 2024
Reviewed: 14 April 2024
Leon
United StatesHot tub would have been nice
Staff and location was great
Stayed in April 2024
Reviewed: 11 April 2024
Michele
United StatesParking situation was confusing (hotel charged more than if paid at lot), planned in appetizers before event but there wasn’t a chef so no food available (things happen but info wasn’t shared that kitchen was closed so we went without eating as counted on it and the no time to go out to eat).
Location, price, nice, clean
Stayed in April 2024
Reviewed: 5 April 2024
Tia
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 18 March 2024
Michael
United StatesNo default for daily room service had to request. Not made clear. $100 extra charge to be refunded later bogus.
Fresh sleek and clean
Stayed in March 2024
Reviewed: 25 February 2024
Ares
United StatesN/A
The Hotel is so nice and friendly, the staff is very helpful and nice, they helped me to find a restaurant, and they told me everything about the city. The room was so comfortable and clean, the towels were so cozy, and the bed was great. I loved the roll experience. Definitely, we're going to come back there.
Stayed in November 2023
Reviewed: 2 January 2024
Scott
United StatesVinyl floor in room was cold. Prefer carpeting.
No breakfast was included with the room. We had to pay extra, which was very surprising since we paid over $300 for the room.
Stayed in January 2024
Reviewed: 30 December 2023
Amy
United StatesWould have liked to have a drink but there was no bartender even though we were told there would be
Stayed in November 2023
Reviewed: 28 October 2023
Tyesha
United StatesThe one thing that I didn't like is that someone hit my boyfriend truck which left a dent in his truck.
The location was great! I really enjoyed my stay there.
Stayed in October 2023
Reviewed: 20 October 2023
Amanda
United StatesThe man entrance was on the side and connected to another hotel. Nothing too serious, just a little confusing at first glance.
It was very clean and a very nice hotel. The staff was nice, and the location is decent, being close to highway and downtown. Plenty of parking, there and also across the street.
Stayed in October 2023
Reviewed: 10 October 2023
Fonda
United StatesI request a light cleaning during my stay and it was never done. So each day I had to go to the front desk for clean towels and wash cloths. Sheets were not changed my entire stay. Trash was not picked up.
Overall the stay was good the ladies at the front desk was nice and professional. The bartender was nice. The location of the hotel was near the event we attended which was great.
Stayed in October 2023
Reviewed: 9 October 2023
Darryl
CanadaConvenient for the event we were going to. Parking was close
Stayed in October 2023
Reviewed: 8 October 2023
Roman
United StatesNo breakfast and that the front door was broken all weekend while i was there.
There was no breakfast at this location.
Stayed in September 2023
Reviewed: 6 October 2023
William
United Statesthe room was great the staff was great
Stayed in August 2023
Reviewed: 23 September 2023
David
United StatesFire alarms
Never saw breakfast
Stayed in August 2023
Reviewed: 18 September 2023
Ryan
United StatesWas told by an employee over the phone that the parking was in a parking garage under the hotel, come to find out that was not true. Parking lot could’ve been in better shape. No breakfast or fruit amenities at all. And for the price I paid, I was at least expecting some fruit bowls or something in the morning other than 1 pot of coffee.
It was nice. Room and bed was comfy. Bathroom and shower were huge. A beautiful view of downtown Minneapolis. Within walking distance of Target Field and Target Center.
Stayed in September 2023
Reviewed: 13 September 2023
Dana
United StatesClean and convenient
Stayed in August 2023
Reviewed: 1 September 2023
Ayca
United StatesCleaning services
Stayed in August 2023
Reviewed: 31 August 2023
Thomas
United StatesLots of homeless and shady people in the area. Walking around at night made you feel unsafe. I was asked for money a few times when trying to find a place to eat, So be careful as there are not a lot of people around and you will be one on one with the street hustlers.
Good place you pay $18 a day for parking though. They should tell you that when booking. It was clean and location was okay. I was there on business and a Twins game. You can walk to Target Field
Stayed in August 2023
Reviewed: 13 August 2023
Ernie
United StatesYou have to request that the room be cleaned during your stay. We ended up emptying our own trash & washing our drinking glasses each day. The also did not put enough coffee in the room for the length of the stay, meaning we had to go to the front desk & ask for replenishments. Not a big deal but I think a missed opportunity to provide better service. Also, the plus, plus on the bill was a surprise, our $134 per night turned into $180.
The Hotel had only been open 7 months when we visited in August. Everything looked sparkling and new. The room was big enough but not what I would call spacious. The bathroom was great, large counter & very nice, roomy shower. From this location, most restaurants & activities were within 2 miles, so we could walk to many of them. Alex, at the front desk was a delight.
Stayed in August 2023
Reviewed: 12 August 2023
Sharon
United StatesThe Room was nice…but not cleaned thoroughly…left over food from previous occupants on floor ….Plus getting in late..wasn’t able to sleep in…Housekeeping came into the room twice without even knocking
Location
Stayed in August 2023
Reviewed: 8 August 2023
Reginald
Canadano free parking,
it was ok
Stayed in August 2023
Reviewed: 24 July 2023
Carrie
United StatesReservation got canceled before we got there. Credit card companies tend to put holds on cards if they see them used in a different state. Not my fault.
Great location
Stayed in July 2023
Reviewed: 26 June 2023
Olivia
United StatesThe floors needed to be swept in the room. The pillows deflated like balloons lol.
Style and functionality of the hotel was great! Location was amazing.
Stayed in June 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content