320 Soscol Avenue, Napa, 94559, United States
#1 of 28 hotels in Napa
Guests' ChoiceBased on 564 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
8.8
Facilities
9.3
Staff
9.3
Value for money
8.7
Free WiFi
8.7
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End of dialog contentReviewed: 18 May 2024
Australia
United StatesN/A
Location and cleanliness
Stayed in May 2024
Reviewed: 5 May 2024
Jing
United StatesThe outdoor areas could use some upgrade. The chairs have stains
The room and lobby are very nice. The room is sound proof and comfy bed. Nice hot tub
Stayed in May 2024
Reviewed: 13 April 2024
Debbie
United KingdomNo restaurant
Very reasonably priced, on the edge of downtown. Very clean and comfortable. Nice staff
Stayed in March 2024
Reviewed: 5 April 2024
Sheila
United StatesNo drawers to put clothes in. I had to use the open shelf under the tv. Also the charge of $18 per night for parking was unexpected.
The bed was very comfortable and the choice of streaming was good.
Stayed in April 2024
Reviewed: 29 March 2024
Keith
United StatesI didn’t like that when we checked in, Victor, was the ONLY one working the front desk area. Let’s go Hilton get him some help. He crushed it even though he was swamped with guests.
The staff!!! The rooms!!! The lobby!!! I know right? The lobby!!! Skyler’s cocktail menu!!! OFF THE CHART
Stayed in March 2024
Reviewed: 19 March 2024
Richard
United StatesBreakfast was terrible.
Location was excellent as was the value.
Stayed in March 2024
Reviewed: 17 March 2024
Robyn
United StatesEverything was great
Can’t mortally and clean
Stayed in February 2024
Reviewed: 9 March 2024
Fred
United StatesOnly 1 non-tesla charger. Poor coffee in room.
Nice modern comfortable. Good lighting. Car chargers.
Stayed in March 2024
Reviewed: 18 February 2024
Johnna
United Statesthe only thing I didn't like about the room were the gray and white heavier bath towels, I didn't like the way they smelled. I actually dropped it on the floor because it did not smell fresh and used the all white towels. (Loved the purple face towel for make-up)
I picked this hotel on a whim, looked nice on the website, and thought I'd try it. I was meeting some girlfriends and needed to stay somewhere lighted and safe. As I approached the hotel, i was so happy. It's a nice, well lighted area. I came thew the doors from the parking lot and was graciously greeted by the front desk. The staff at the front desk were exceptional. I didn't get their names, but they were so welcoming and open, smiling and professional. I have been in the airline business for 25 years and customer service means a lot and you got it right. Thank you
Stayed in February 2024
Reviewed: 23 January 2024
Michael
United Statesbreakfast was good, except for the type of potatoes.
nice room, great lobby and nice bar.
Stayed in January 2024
Reviewed: 22 January 2024
Herman
United StatesIf your room is on the street side, Soscol Ave. is a busy througfare and quite noisy.
Fairly new hotel with a friendly staff, nice clean rooms and comfy beds. Nice bar as you enter the lobby as well.
Stayed in January 2024
Reviewed: 15 January 2024
Giovanna
United StatesPaying for parking this far outside of downtown Napa seems silly. Why did we need to pay $15 to park in an open lot? That’s my only complaint.
Brand new hotel! Liked the bar in the lobby and all the hangout spaces. Rooms were comfortable and modern.
Stayed in January 2024
Reviewed: 4 January 2024
Dennis
United Statesnothing
everthing
Stayed in December 2023
Reviewed: 4 January 2024
John
United StatesThe parking should be included for guests paying $200 a night or more. Shows a level desperation or deception. I know it’s printed on the website but we shouldn’t have to comb over small details like that just include it in the price. My room key was void right at noon or shortly before is that normal?
Clean and well staffed
Stayed in December 2023
Reviewed: 1 January 2024
Vasant
United StatesA cross between a very good large motel with capacity of a small hotel. Didn’t always enjoy breakfast ordered.
Prompt handling of requests by staff. All staff were friendly with a smile to greet you.
Stayed in December 2023
Reviewed: 28 December 2023
Dan
IsraelOur room was not cleaned. apparently we had to specifically ask to get our room cleaned. This was not told to us but only mentioned in the wifi pass note. We didn't know that and our room was left dirty the day after. When we turned to the reception they did help us with replacement towels but it was still dirty.
Great hotel, great amenities, close enough to Napa center. We had lots of fun in the hotel.
Stayed in December 2023
Reviewed: 22 December 2023
Felix
GermanyGreat value for money.
Stayed in December 2023
Reviewed: 29 November 2023
Uyen
United StatesNone
None
Stayed in November 2023
Reviewed: 25 November 2023
Elijah
United StatesN/A
Excellent amenities. “Pet friendly” was a great amenity and went so smoothly. Staff is A+++++. And the reins are son comfortable and modern
Stayed in November 2023
Reviewed: 14 November 2023
Norris
United StatesService and location
Stayed in November 2023
Reviewed: 9 November 2023
Miguel
United StatesWe enjoyed the greeting from you hostess when we arrived. The room was very spacious and had a great night sleep. Octavio the Bartender was excellent.
Stayed in November 2023
Reviewed: 24 October 2023
John
United StatesNo concerns
Very close to downtown . Very new and clean. They have Tesla destination chargers onsite. Beds and facilities very nice and comfortable.
Stayed in August 2023
Reviewed: 19 October 2023
Patricia
United StatesA little out of the way.
Nice property. We’ll managed. Great staff.
Stayed in October 2023
Reviewed: 6 September 2023
Cebulskie
United StatesWe had to ask for towels and coffee for the room
Cleanliness and design
Stayed in September 2023
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